• Configured Salesforce objects, workflows, and validation rules to streamline data management and improve systemusability for cross-functional teams, enabling seamless alignment of business needs with Salesforce functionality• Conducted User Acceptance Testing and translated stakeholder requirements into use cases and workflow diagrams toensure feature accuracy and validity upto 97%• Built and managed dynamic PowerBI dashboards to monitor KPIs, driving data accessibility for stakeholders andenhancing project transparency, which improved team productivity by 25%• Acted as a bridge between technical teams and non-technical stakeholders, translating complex functionalities intoactionable insights, thus facilitating informed decision-making.

Utilized Kibana for data visualization analyzing security logs using its Machine Learning algorithmsDeveloped an ETL pipeline on PowerShell to get security logs and load them into an Elastic server using Elastic commandsCollaborated with a cross-functional team to customize visualizations that aligned with Agile Kanban principles, optimizing task prioritization and boosting team efficiency by 25%