It Field Services Technician
Current- Sole individual at the Plainfield facility/warehouse for IT support, Tier II and III troubleshooting of software and hardware problems on servers, Juniper communications for remote clients, PC’s, printers and PBX phone.
- Troubleshoot barcode scanners to resolve connectivity problems that cause production errors and a variety of issues on a conveyor system.
- Managed the planning, coordination, and implementation of IT projects.
- Streamlined guidelines for installations and configurations of systems in various business functions.
- Managed complex IT projects.
- Created proposals for the development of configuration standards while streamlining the desktop support functions in specified departments.