Noel Dickinson Email and Phone Number

1. Established a culture of continuous improvement to drive the delivery team toward project management process oriented thinking.2. Developed team communications and interpersonal skills to drive high levels of collaboration, performance and project management maturity.3. Developed commitment to effective pipeline planning at the beginning of each project.4. Provided PMO support to Enterprise Project Management Team through the effective direction of Business Analyst personnel, especially focussed on the Start-up and Initiation stages of each project.5. Delivered and implemented key PMO processes and best practice methodologies. Aligned delivery team to lifecycle management, Prince2 and ITIL framework methodologies whilst contributing at a senior level to the development of effective governance across the Portfolio and Programme. 6. Developed new delivery structure in close partnership with experienced Programme Manager’s, assembling disjointed processes into a single delivery model. 7. Successfully managed senior stakeholder relationships and communications with Enterprise Architecture, Operations, Human Resources and varied other Business Unit Leaders across the organisation. Strategic development of 3rd party suppliers and managed service contracts.

Led an outsourced service delivery team responsible for maintaining and developing the technical infrastructure and applications environment for assigned customers.Achieved exceptional success in ensuring the availability, performance, and security of the infrastructure within contracted Service Level Agreements (SLAs).Successfully managed the account, resulting in zero penalty payments during my tenure.Responded to change requests and implemented new technologies, while also recommending service improvements across other Central Government accounts.Secured a promotion in 2005, expanding my management and business comprehension of Central Government initiatives.Developed valuable business relationships and identified new opportunities on additional Government sector accounts.Coordinated and managed Logica Security Consultancy Services, collaborating closely with on-site teams to deliver GSi (Government Secure Intranet) services to the client.