parcelLab actively manages the post-purchase experience across 175 countries and tracks shipping data from more than 350+ carriers worldwide.

Invisible Homes is the largest off-market retail property market platform in the UK.

Being a member of The Marketing Society can offer valuable networking opportunities with industry peers, allowing professionals to expand their professional connections and build relationships within the marketing field. Furthermore, The Marketing Society may provide access to exclusive resources, events, and educational opportunities that can enhance professional development and help individuals stay up-to-date with the latest trends and strategies in marketing. By joining The Marketing Society, professionals may also have the chance to engage in thought leadership and knowledge-sharing within the marketing community, positioning themselves as experts in their field and potentially boosting their visibility and reputation.

PG Forsta is a SaaS technology platform providing world-beating technology, data, and expertise, for research, healthcare, and customer experience measurement. I am responsible for Global Marketing for PG Forsta supporting the family of brands including Press Ganey and Forsta.

Prevayl is building an eco-system that will provide healthcare prevention, wellbeing and performance improvement using Smart Connected Clothing .We are working with sensors (bio - electrical, magnetic, chemical, mechanical, acoustic, optical and thermal), Graphene, 5G, bio-signal processing with AI, Virtual Reality, Augmented Reality, Natural Language Processing (NLP), Blockchain and so much more.Responsible for the sales and marketing function.

Responsible for the Ladbrokes and Coral brands, brand development and strategy, social media and social media marketing, voice of the customer, sports marketing, retail marketing, CRM, Public Relations and sponsorships and events.

Working with Google on specific go to market plans

Responsible for the Marketing department at EE with full P&L responsibility.• P&L responsibility for the consumer division • Ownership of the marketing plan for EE which includes all the propositions and products including Handset, pay as you Go, Mobile Wifi, EE TV, Broadband and Home products, Devices and Value Added Products, and alignment on the through the line advertising campaigns.• NPS /Customer experience programs• Leadership and development of a team of 200 marketers• Major achievements include; o Turnaround of EE home broadband and TV customer experience o Revenue growth o Market share and customer growth in postpaid o Churn Management o launch of Apple Music offers o Launch of BT Sport on EE o iPhone and Samsung launches

Responsible for the sales and commercial activities across all consumer and business indirect partners reporting to the Chief Commercial Officer.• Delivering the customer experience, volume and value targets for the EE indirect channels distribution (e.g. Carphone Warehouse, Phones4U, Argos, Asda, Tesco, Sainsburys, Amazon, eBay)• CCO lead on BT integration with responsibility for the consumer sales and marketing workstream• Key Achievements include; o Overachievement of sales and value targets o Major improvements in NPS across the distribution o Renegotiation of the CarphoneWarehouse contract o Managing the receivership of Phones4U o Leadership and external speaker program for top talent

Three UK is the third largest mobile phone company in the UK.Key Areas of responsibilities;• Consumer propositions, pricing, products and services for 3 Mobile UK in digital and retail.• Major achievements include; o Launch of 3/2/1 prepaid proposition o Development of the Postpaid contract offers o Major Apple product and handset launches with positive Net Promoter Score (NPS)

Vodafone Hutchison Australia is the third-largest mobile carrier in Australia, and was formed as a 50/50 joint venture in 2009 following the merger of Vodafone Australia and Hutchison 3G Australia. The two equal shareholders of Vodafone Hutchison Australia are Vodafone Group Plc and Hutchison Telecoms.www.vodafone.com.auKey responsibilities included;• Leadership and development of key staff• Management of the advertising and marketing communications budget• Advertising campaigns and through the line campaigns• Integrated marketing plan, marketing mix model, digital marketing, social media marketing, performance marketing, advertising campaigns, brand development, consumer sales, post-paid data & marketing, prepaid marketing & sales, customer value management, devices, pricing & inventory and brand, communications & PR• Integrated 'go to market plan' (sales and marketing)• Key KPI’s: revenue, gross margin, marketing opex budget, brand reputation and promotion, NPS & customer satisfaction, staff engagement, CTA and CTR and standard digital performance metrics

Vodafone Hutchison Australia is the third-largest mobile carrier in Australia, and was formed as a 50/50 joint venture in 2009 following the merger of Vodafone Australia and Hutchison 3G Australia. The two equal shareholders of Vodafone Hutchison Australia are Vodafone Group Plc and Hutchison Telecoms.VHA owns and operates the mobile brands of Vodafone, 3 and Crazy John’s, and offers a comprehensive suite of prepaid and postpaid mobile voice and data products to both consumer and business customers.www.vodafone.com.au

3 introduced Australia's first 3rd generation (3G) and its customers use 3's mobile network for voice calls and messaging services and a range of 3G services such as mobile internet, Mobile TV, news, sport, finance and weather. www.three.com.au• Reporting to the CEO and part of the executive management team • Develop and implement the national sales, marketing and product plans focusing on revenue, gross margin, customer experience and retention• Responsible digital marketing, advertising, brand, social media marketing, digital marketing, digital sales, product management, crm, digital products, product development and the sales distribution network.• Advertising campaigns and through the line campaigns• Advertising agency relationships• Leadership and development of over 800 marketing and sales professionals to execute the marketing plans.• Plan, control and direct the activities of the sales channels to obtain maximum sales volumes growing from 1.4 to 2M for product sales• Implement and monitor the marketing and advertising campaigns • Ensure the profitable marketing of 3’s product and services based on marketing strategies, and the overall marketing plan.• Develop and implement strategies for the development of new products and plans for increased market penetration.• Determine pricing policies and strategies in consultation with the CEO and CFO.• Monitor and respond to customer churn and implement retention strategies. • Led the business intelligence group to gain customer insights.

• Web Development – web enable key customer interfaces to make Optus Business the leading Business to Business (B2B) portal in the national business telecommunications market.• Demand Generation – target to generate $200m of new business orders through campaigns, market stimulation, retention and acquisition marketing.• Customer Experience – drive to identify key points of differentiation for Optus through key customer experience initiatives, such as market segmentation, services levels and customer value analysis.• Bid Management – responsible for major bid opportunities. • Indirect Channels – indirect sales team focused on channels to enhance Optus’ ability to sell to the mid market.• Market Planning and Strategy – focuses on business intelligence, market planning, competitive analysis, market research and pricing strategy.Key Achievements • Growth in Optus Business to a $2bn operation • Product customer experience improvements • Major Account wins included CBA and ANZ worth $10m revenue• New and innovative approach to 3G, wireless email and data• Bundling of Network essential products into market winning offers• Restructure of the marketing department and building of the Optus brand in corporate Australia

Senior product management responsibility including e-commerce and e-business products (INCITE and COMMERCE ONE) , go to market programs, new product development, channel and partner strategy, product P&L responsibility, and regional SingTel hosting products