Manage the daily operations and co-ordination of the business.Manage the social media platforms of the business.Manage the business logistics with regards to the delivery of clients' vehicles.Administration and client care management.

Hosting The Saturday ShakeUp weekly.Compile, write, develop, and deliver news, information, weather, and traffic reports.Have a strong concept of time and using it for effective content preparation.Source weekly guests for the show and arrange show appearances.Research information and compile interview questions for engagement for the show guest.Operate the control board in studio for myself and others.Plan monthly content for the show.Manage all social media… Show more Hosting The Saturday ShakeUp weekly.Compile, write, develop, and deliver news, information, weather, and traffic reports.Have a strong concept of time and using it for effective content preparation.Source weekly guests for the show and arrange show appearances.Research information and compile interview questions for engagement for the show guest.Operate the control board in studio for myself and others.Plan monthly content for the show.Manage all social media platforms for the radio station.Create all the posters, event announcements and broadcasts for the radio station.Create every show's posters containing the show and presenter's details.Manage the updates on a daily basis across all social media platforms.Manage Poort FM's website by updating site.Liaise with other departments to create communication documents and templates.Create all communication letters, letterheads, application for sponsorship letters etc.Compile monthly report on social media engagements and activity.Design social media and marketing strategies for every quarter.Build rapport with small businesses and institutions within the community for advertising opportunitiesApproach companies for advertising, sponsorship and stakeholder opportunities Show less

• Develop all learning material – Contact Centre, Service Centres and Walk-In Centres• Follow ADDIE process for all business requests and projects• Liaise with all stakeholders to assist in needs analysis • Source all data from QA teams and all relevant resources to identify learning gaps• Work closely with SME’s to source accurate and updated information• Receive sign off on all content, once QA process has been completed• Create a project plan with timelines for… Show more • Develop all learning material – Contact Centre, Service Centres and Walk-In Centres• Follow ADDIE process for all business requests and projects• Liaise with all stakeholders to assist in needs analysis • Source all data from QA teams and all relevant resources to identify learning gaps• Work closely with SME’s to source accurate and updated information• Receive sign off on all content, once QA process has been completed• Create a project plan with timelines for project delivery and post implementation assessments• Report all findings to Head of Operations and L&D Manager• Create all learning material and content for blended learning: Online, Classroom• Create online learning material, training manuals, learner guides, assessments, memorandums, quick reference guides• Upload all learning content and material to Sharepoint Library• Create classes and schedules on SABA for online classes and assessments• Document all reports and compile reports for KPA’s and SWP’s• Do follow up with learners and re-assess if required• Provide one on one coaching where required with individual learners• Proactively create learning content for areas where there are learning gaps• Development tools: URUP, Articulate Storyline, Adobe Captivate• Assessment Models followed: Kirkpatrick and Blooms Taxonomy Show less

• Develop all learning material for Registration System – Contact Centre and Unisa Offices/Service Centres• Follow ADDIE process for all business requests and projects• Liaise with all stakeholders to assist in needs analysis • Source all data from QA and all relevant resources to identify learning gaps• Create a project plan with timelines for project delivery and post implementation assessments• Create all learning material and content for blended learning: Online… Show more • Develop all learning material for Registration System – Contact Centre and Unisa Offices/Service Centres• Follow ADDIE process for all business requests and projects• Liaise with all stakeholders to assist in needs analysis • Source all data from QA and all relevant resources to identify learning gaps• Create a project plan with timelines for project delivery and post implementation assessments• Create all learning material and content for blended learning: Online, Classroom• Create online learning material, training manuals, learner guides, assessments, memorandums, quick reference guides• Upload all learning content and material to MyUnisa• Document all reports and compile reports for KPA’s and SWP’s• Do follow up with learners and re-assess if required• Provide one on one coaching where required with individual learners• Development tools: Adobe Captivate• Assessment Models followed: Kirkpatrick and Blooms Taxonomy• Book training sessions for lecturers and markers• Book venue and set up training facilities in all regions• Create all attendance registers and capture online, post training• Provide session feedback to management and all relevant department stakeholders Show less

• Create and develop all training material• Liaise with SME’s, Business Owners and Actuaries to sign off and update training content• Co-ordinate training venues for product and systems training• Provide classroom training to trainees• Develop product and system assessments• Assess learners after training sessions• Create reporting documents on the product and system assessment results• Identify training gaps, retrain and re-assess learners• Create bi-weekly and… Show more • Create and develop all training material• Liaise with SME’s, Business Owners and Actuaries to sign off and update training content• Co-ordinate training venues for product and systems training• Provide classroom training to trainees• Develop product and system assessments• Assess learners after training sessions• Create reporting documents on the product and system assessment results• Identify training gaps, retrain and re-assess learners• Create bi-weekly and monthly reports on all training sessions• Provide feedback to all stakeholders, managers and team leaders• Create refresher guides and quick guides for trainees to use on the floor• Do regular branch visits to do on the job assessments (Walk the floor)• Create facilitator guides• Create training schedules for each monthly intake of learners• Provide full product training• Provide full systems training (CRM, AWD, CFF)• Conduct follow up sessions with trainee’s managers• Do interventions with trainees who need coaching or one-on-one sessions• Develop all training material (handouts etc), using various types of multimedia and training materials like Word, PowerPoint etc.• Set up training venue with detailed requirements per venue.• Organize catering for delegates for the training sessions.• Develop assessments and evaluations for each training session.• File weekly and monthly reports and conduct follow up sessions.• Complete follow up reports and submit to management for overviews. Show less

• SAP Training Material Developer at Dimension Data.• Create online SAP E-Learning simulations and assessments.• Analysis of customer training needs.• Conceptualization and design of training content.• Perform lesson analysis, develop objectives, write story boards and test banks, prepare narration scripts and specify media.• Design appropriate interactivity for lessons.• Demonstrate creativity, flexibility and innovation in course design.• Address customer comments… Show more • SAP Training Material Developer at Dimension Data.• Create online SAP E-Learning simulations and assessments.• Analysis of customer training needs.• Conceptualization and design of training content.• Perform lesson analysis, develop objectives, write story boards and test banks, prepare narration scripts and specify media.• Design appropriate interactivity for lessons.• Demonstrate creativity, flexibility and innovation in course design.• Address customer comments and questions on lessons.• Finalize documentation for projects.• Work with Subject Matter Experts to ensure quality and accuracy of training material content.• Communicate with the client on all aspects of project, from development to delivery.• Co-ordinate project tasks with management and team members as needed..• Upload courses and assessments on Moodle.• Draw assessment reports from Moodle, for reporting purposes to management.• Developed Workplace Readiness Course manuals and classroom activities and other learning material.• Develop all training material (handouts etc), using various types of multimedia and training materials like Word, PowerPoint, Captivate, Storyline, Articulate etc.• Set up training venue with detailed requirements per venue.• Organize catering for delegates for the training sessions.• Develop assessments and evaluations for each training session.• File weekly and monthly reports and conduct follow up sessions.• Experience in Captivate, Storyline, Articulate, Flipping Books and e-Beam.• Convert Nashua Mobile’s Cactus.Net system training manuals into e-Learning material.• Experience in Moodle, developing online training and uploading assessments.• Complete follow up reports and submit to management for overviews.• Document all reports and compile reports for KPA’s and SWP’s.• Do follow up with learners and re-assess if required.• Provide one on one coaching where required with individual learners. Show less