Noelle Lapointe Email & Phone Number

Jacksonville, Florida

• Manage Projects such as, Infrastructure Refreshes, Office Re-locations/Site Builds, and MFA Implementations.• Manage and coordinate IT Field visits for an energy-to-waste company (75 North American sites, 25 dedicated Field Service Technicians with an average spend of 250 hours per month). Visits include, but are not limited to, onsite support of IT Projects (Server, Firewall, Switch, and PC Refreshes), WiFi and Network site surveys, IT break/fix on all equipment including cameras, Circuit troubleshooting with Provider, and Network troubleshooting. • Analyze, research, qualify, build and drive EI responses to relevant Request for Proposals (“RFP”) to close• Build and drive both IT Managed Service and IT Professional Service Proposals (SOWs) to close• Manage Technology Partner relationships to support reseller segment and Cloud+™ Infrastructure-as-a-Service offerings: Cisco®, Citrix®, Dell®, Eracent®, FireEye®, Fortinet®, HP®, IBM®, Lenovo®, Microsoft®, Riverbed®, Symantec®, Veeam® and VMware®

Jacksonville, Florida Area

• Analyze, research, qualify, build and drive EI responses to relevant Request for Proposals (“RFP”) to close• Build and drive both IT Managed Service and IT Professional Service Proposals to close• Manage leads, sales support initiatives, account development, and revenue forecasting through both ConnectWise® and PipelineDeals® Customer Relationship Management (“CRM”) systems• Communicate the corporation’s value proposition to include culture, history, successes, and community involvement• Work directly with our CEO, CTO, Senior VP and Associate VP’s along with others to achieve goals• Support a number of marketing activities with the purpose of generating positive imaging for EI’s company services and products: Advertisements, case studies, client/corp. communications, corp. events, HR recruiting events, press kits, press releases, sales/marketing collateral, social media communications, sponsorship's opportunities, website content and whitepapers• Provide a significant amount of multitasking and strategizing with the task of implementing and developing a multitude of marketing and sales plans and goals• Manage Technology Partner relationships to support reseller segment and Cloud+™ Infrastructure-as-a-Service offerings: Cisco®, Citrix®, Dell®, Eracent®, FireEye®, Fortinet®, HP®, IBM®, Lenovo®, Microsoft®, Riverbed®, Symantec®, Veeam® and VMware®

• Worked directly with EI’s C-level contacts, Sales Executives, Practice Directors, Engineers and Project Management to ensure quoted solutions met all needs.• Supported, developed and managed the entire procurement lifecycle: Quoting, ordering, receiving, asset management, courier services and disposal of IT equipment. • On a daily basis, individually managed between 90-140 internal/external procurement requests.• Nurtured relationships with Technology Partners and Authorized Distributors to procure the best pricing for both our Clients, as well as, EI’s internal IT infrastructure. • Promoted our partnerships through the advancement of our partnership levels and incentive programs, as well as, assisted in facilitating employee partnership training's and marketing events.

• Worked directly with EI’s C-level contacts to provide clerical support. • Followed up with calls to prospective clients to provide additional product/services information.• Acted as liaison between C-levels, outside sales and customers by keeping in contact with prospective clients throughout the sale.• Performed research and development duties to aid C-levels, outside sales team through content-tailored PowerPoint presentations for prospective accounts.

• Worked directly with EI’s CFO and Controller. • Leveraged skillsets mentioned in Administrative section below to support Office Administrator role and perform clerical task for all EI’s C-level contacts.• Coordinated space and office organization; purchased and managed office supplies and equipment.• Coordinated office and/or departmental operations.• Reviewed, tracked and prepared budgets; Maintained records and databases.• Greeted visitors and callers, routed and resolved information requests.• Supervised support clerical staff.

• Worked directly with Office Administrator.• Performed administrative and office support activities for EI’s C-level contacts and Office Administrator. • Fielded telephone calls• Received and directed visitors• Created spreadsheets and presentations

• Worked directly for Owners.• Generated revenues by attracting new customers; defining new and expanded services and products.• Maintained inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.• Kept equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.• Maintained safe and healthy work environment by following organization standards and sanitation regulations.• Improved quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.• Enhanced coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Jacksonville, Florida Area

Avenues Mall - Jacksonville, Fl

Jacksonville, Florida Area

Bachelor Of Science (B.S.) In Business Administration, Entrepreneurship/Entrepreneurial Studies

The Bachelor of Science (B.S.) in Business Administration degree prepares graduates for management and leadership roles in a range.

Associate Of Science (A.S.), Business Administration

This program prepares you for employment or advancement in a wide variety of business professions where the knowledge of business.

Associate Of Arts (A.A.), General Studies

Encompassed all the general education requirements needed to continue to a bachelor’s degree. Began to explore major concentration.

High School Diploma

Mandarin High School is a public high school in the Duval County Public Schools district located on Greenland Road in Jacksonville.