Noelle Lapointe Email & Phone Number

Jacksonville, Florida

• Manage Projects such as, Infrastructure Refreshes, Office Re-locations/Site Builds, and MFA Implementations.
• Manage and coordinate IT Field visits for an energy-to-waste company (75 North American sites, 25 dedicated Field Service Technicians with an average spend of 250 hours per month). Visits include, but are not limited.
• Analyze, research, qualify, build and drive EI responses to relevant Request for Proposals (“RFP”) to close
• Build and drive both IT Managed Service and IT Professional Service Proposals (SOWs) to close
• Manage Technology Partner relationships to support reseller segment and Cloud+™ Infrastructure-as-a-Service offerings: Cisco®, Citrix®, Dell®, Eracent®, FireEye®, Fortinet®, HP®, IBM®, Lenovo®, Microsoft®, Riverbed®.

Jacksonville, Florida Area

• Analyze, research, qualify, build and drive EI responses to relevant Request for Proposals (“RFP”) to close
• Build and drive both IT Managed Service and IT Professional Service Proposals to close
• Manage leads, sales support initiatives, account development, and revenue forecasting through both ConnectWise® and PipelineDeals® Customer Relationship Management (“CRM”) systems
• Communicate the corporation’s value proposition to include culture, history, successes, and community involvement
• Work directly with our CEO, CTO, Senior VP and Associate VP’s along with others to achieve goals
• Support a number of marketing activities with the purpose of generating positive imaging for EI’s company services and products: Advertisements, case studies, client/corp. communications, corp. events, HR recruiting.

• Worked directly with EI’s C-level contacts, Sales Executives, Practice Directors, Engineers and Project Management to ensure quoted solutions met all needs.
• Supported, developed and managed the entire procurement lifecycle: Quoting, ordering, receiving, asset management, courier services and disposal of IT equipment.
• On a daily basis, individually managed between 90-140 internal/external procurement requests.
• Nurtured relationships with Technology Partners and Authorized Distributors to procure the best pricing for both our Clients, as well as, EI’s internal IT infrastructure.
• Promoted our partnerships through the advancement of our partnership levels and incentive programs, as well as, assisted in facilitating employee partnership training's and marketing events.

• Worked directly with EI’s C-level contacts to provide clerical support.
• Followed up with calls to prospective clients to provide additional product/services information.
• Acted as liaison between C-levels, outside sales and customers by keeping in contact with prospective clients throughout the sale.
• Performed research and development duties to aid C-levels, outside sales team through content-tailored PowerPoint presentations for prospective accounts.

• Worked directly with EI’s CFO and Controller.
• Leveraged skillsets mentioned in Administrative section below to support Office Administrator role and perform clerical task for all EI’s C-level contacts.
• Coordinated space and office organization; purchased and managed office supplies and equipment.
• Coordinated office and/or departmental operations.
• Reviewed, tracked and prepared budgets; Maintained records and databases.
• Greeted visitors and callers, routed and resolved information requests.

• Worked directly with Office Administrator.
• Performed administrative and office support activities for EI’s C-level contacts and Office Administrator.
• Fielded telephone calls
• Received and directed visitors
• Created spreadsheets and presentations

• Worked directly for Owners.
• Generated revenues by attracting new customers; defining new and expanded services and products.
• Maintained inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Kept equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintained safe and healthy work environment by following organization standards and sanitation regulations.
• Improved quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

Jacksonville, Florida Area

Avenues Mall - Jacksonville, FL

Jacksonville, Florida Area

Bachelor Of Science (B.S.) In Business Administration, Entrepreneurship/Entrepreneurial Studies

The Bachelor of Science (B.S.) in Business Administration degree prepares graduates for management and leadership roles in a range of.

Associate Of Science (A.S.), Business Administration

This program prepares you for employment or advancement in a wide variety of business professions where the knowledge of business.

Associate Of Arts (A.A.), General Studies

Encompassed all the general education requirements needed to continue to a bachelor’s degree. Began to explore major concentration of.

High School Diploma

Mandarin High School is a public high school in the Duval County Public Schools district located on Greenland Road in Jacksonville.