Summer Intern- Administrative
CurrentProcessed data for an average of 80 customer accounts in a dayCreated and maintained file storage system to increase efficiency and organizationLed project to convert outdated paper-based processes to interactive Word Docs and Excel spreadsheets to improve Service, Sales, and Customer Care Departments’ efficiencyInvolved in project to outsource qualifying calls to Alarm.com to free up Customer Care personnel and improve customer serviceFacilitated transition to file software… Show more Processed data for an average of 80 customer accounts in a dayCreated and maintained file storage system to increase efficiency and organizationLed project to convert outdated paper-based processes to interactive Word Docs and Excel spreadsheets to improve Service, Sales, and Customer Care Departments’ efficiencyInvolved in project to outsource qualifying calls to Alarm.com to free up Customer Care personnel and improve customer serviceFacilitated transition to file software (Sedona) and digital forms (docusign)Worked with every department’s management to streamline processes and assist where needed Show less