Noemi Reyes Email & Phone Number

Madison, Wisconsin, United States

System administrator for existing automated systems within the Sheriff’s Office, Planning Department, and County Wide Enterprise Systems. Project leader overseeing systems analysis and programming efforts for project team members.

Madison, Wi

• Provide analytical and research support for the Dane Criminal Justice Council (CJC) initiatives• Active collaboration with team members, performance tracking, oversight, and team research process management• Create data visualizations and visual presentations that effectively communicate research/analysis findings, as well as the team’s objectives and strategies including in preparation for committee and board meetings• Cleaning, coding, integrating, and preparing complex administrative data sets for analysis using statistical or general programming (using SAS JMP, SQL, KNIME, Excel Advanced Analysis, Tableau, Tableau Prep )

Greater Milwaukee Area

Analyzed and interpretd report requests, determined appropriate data sets, developed and tested reports, and distributed results to meet the information needs of physicians, leaders, and patient care. Ensured successful implementation, administration, and documentation of new and existing reports. Assisted with the development of data models and databases to streamline reporting and enable effective decision support.

Greater Milwaukee Area

Utilize MS Access and additional programming skills for: - Creating Access forms and reports - Linked Access and SQL Server tables - Navigating large datasets - Working with relational databases - Code, test, debug, implement, and document application Assist in resolving data conversion issues, developing and suggesting solution approachesDevelop solutions to help track open projects, performance, and current issues

Greater Milwaukee Area

• Product development: customize medical programs for undergraduate, graduates and health care professionals that address needs based on current role • Crisis management: counsel students going through cultural shock, or uncomfortable interpersonal situations. Coordinate homestay re-assignment, program changes, or cancellations for students opting to return home • Create content for newsletters, websites, marketing materials• Collaborate in development of marketing campaign for medical programs• Recruit students at university study abroad events, and network with program alumni• Started as a student project coordinator and promoted to Medical Programs Coordinator position

Greater Milwaukee Area

Planning, Implementation and Evaluation of the "Reducing Health Disparities Project"• Researched, selected, and implemented targeted small group health improvement program • Interacted with clients, provided effective education, and follow up communication• Compiled reports on client data, recommended appropriate strategy changes• Provided technical assistance and oversight to Data Entry Clerk to ensure data quality• Planned and implemented cholesterol screening procedure which included instructions for screeners, volunteer staff, and educatorsImplementation and Evaluation of Other Components of the Health Clinic• Conducted patient follow-up and referral coordination• Improved functionality and reporting capabilities of the Health Clinic Client database• Performed other administrative tasks: volunteer coordination, oversight of special clinic servicesDatabase Management • Improved reporting features and data entry procedures• Created dynamic queries that will adapt to future needs• Created reports generator dashboard to facilitate user generated reports

Greater Milwaukee Area

• Researched current trends in ADHD Diagnosis• Analyzed clinical data using Excel and Minitab• Presented research and authored report on findings

Greater Milwaukee Area

• Answered incoming client (students, faculty, staff, and general public) calls at help desk call center• Collected proper information for proper resolution or escalation of problem• Performed troubleshooting duties in campus computer lab (walk-in service) and call center settings• Provided assistance with PC/Mac software and applications, user account log-in issues, network connectivity, general internet issues, and UWM applications• Logged all problems in department ticket management system• Researched problem resolutions using department knowledge base• Escalated problems to technicians in accordance with procedure• Provided follow-up to open tickets to ensure solutions were provided on a timely basis• Participated in meetings and training as needed• Remained current on policies and procedures by reading email, department important topics page and other documentation• Maintained clean computer lab environment

Greater Milwaukee Area

• Created Spanish language community resource guide for various literacy levels• Assisted providers as a simultaneous medical interpreter

Greater Milwaukee Area

• Developed call tracking database for small business unit within call center• Generated reports using Crystal Reports, Microsoft Access, and SQL database files• Performed administrative tasks as assigned

Greater Milwaukee Area

Development Communications• Provided administrative assistance to the Director of Development Communications• Developed access database to manage project deadlines• Developed reports to evaluate work-flow• Coordinated mass mailings• Analyzed and documented fundraising campaign site status and all related linksCorporate and Foundation Relations• Provided administrative assistance to Senior Director and Directors of Corporate and Foundation Relations • Coordinated meeting and event planning• Developed an Access database to assist the department with managing deadlines, and assigning projects to department staff• Generated progress reports• Coordinated student related deliverables• Handled correspondence • Managed projects as assigned

San Juan, Puerto Rico

• Prepared confidential reports & presentations• Managed calendar, travel arrangements, and purchasing• Provided technical support• Researched potential products • Coordinated telecom services• Designated contact for Health Department inquiries• Created product catalog compatible with field sales agent PDA barcode scanner• Created preliminary designs for private label products

San Juan, Puerto Rico

• Researched, evaluated, selected, and Implemented a help desk management system (Track-It!) • Functioned as liaison between users and Kerridge Del Caribe during Phase I Implementation• Documented, tracked, and monitored change requests to ensure timely solutions• Generated project documentation in Spanish and English• Coordinated response to personnel requests for training or technical support• Escalated and assigned tickets to tier 2 group of techs• Resolved tier 1 issues

Greater Milwaukee Area

• Coordinated office administrative activities• Database management: subscriber, advertiser, web content (FileMaker)• Generated weekly reports: Weekly Sales, Client Art Submissions, Project Status Updates• Desktop Publishing: designed advertisements for online and print edition clients• Technical support for subscribers/advertisers

Greater Milwaukee Area

• Assisted a staff of 17 that included 2 Partners, 5 Senior Managers, and 10 Managers.• Promoted from a Receptionist position that entailed assisting the Finance Coordinator, Human Resources Manager and other staff on an as needed basis.

Master Of Science (Ms), Lubar School Of Business - Management, Graduate

Bachelor Of Science (Bs), Biological Sciences

Defining And Managing Business Requirements

Certificate, Short Course In Clinical And Translational Research

Seminars Attended: Career Pathways in Clinical and Translational Research The Use of Patient Phenotypes in Clinical and Translational.