Nofar Avraham Email & Phone Number

Petah Tikva, Center District, Israel

◼️ Data management of global bank servers and financial customers while working with SFTP and SSH for secured data transferring.◼️ Database management of MySQL.◼️ Responsible for ensuring the automated process integrity, including validating Python scripts.◼️ Technical support to global customers around the world, including high security companies.◼️ Network management including configuring modems, routers and maintain security.◼️ High knowledge on Microsoft environment.◼️ Using Active Directory to manage users and permissions.◼️ Working with Salesforce CRM to manage issues and requests.◼️ Creating manuals and technical guidelines for customers.◼️ Ability to solve issues in a short time and high efficiency.

◼️Managed a team to meet and exceed sales targets for personal and business customers.◼️ Delivered technical solutions and support, enhancing customer satisfaction and retention◼️ Led the implementation of an SMS communication system, enhancing direct customer engagement and responsiveness.