I did cash payments to SASSA beneficiaries. I was responsible for the receipt verification and safeguarding of cash. I was responsible for setting up at pay-points and rendering customer care before and after sale service.I assisted in ensuring the attainment of operational targets. I was responsible for compiling reports, as well as preparing and presenting cash balances and the substantiating documents. I assisted with balancing activities on POS and reconciliation of… Show more I did cash payments to SASSA beneficiaries. I was responsible for the receipt verification and safeguarding of cash. I was responsible for setting up at pay-points and rendering customer care before and after sale service.I assisted in ensuring the attainment of operational targets. I was responsible for compiling reports, as well as preparing and presenting cash balances and the substantiating documents. I assisted with balancing activities on POS and reconciliation of payouts. Show less

Facilitating the SA Post Office's project subcontracted by SASSA.My duties included, but not limited to:Card swapping.Card replacement and pin resetting.Recording customer account details using the Integrated Grants Payments Systems. Assisted Tellers with:Recording local and International parcels sent and received via post.Sending notification of parcels collection to customers.Sorting mail.

My responsibilities included:Answering incoming calls and responding to customer's emails.Managing and resolving customer complaints.Selling products and placing customer orders using the computer online software (EPPIX). Identifying and escalating issues to supervisors.Providing product and service information to customers.Assisting customers deactivate unwanted content services. Assisting customers to unblock their devices. Analyzing monthly invoices and… Show more My responsibilities included:Answering incoming calls and responding to customer's emails.Managing and resolving customer complaints.Selling products and placing customer orders using the computer online software (EPPIX). Identifying and escalating issues to supervisors.Providing product and service information to customers.Assisting customers deactivate unwanted content services. Assisting customers to unblock their devices. Analyzing monthly invoices and helping customers make payment arrangements. Show less