Creating a detailed business analysis, outlining problems, opportunities and solutions for a businessCreate Test Cases and Test new solutionsAssist with 2nd line Production Support in ACBS applicationuse Agile Methodology. Implementing New Changes in Production Environment Review Changes before they implemented into Production

Work collaboratively with the Business to develop Business Requirements for small projectsCreate business process for small projects using VisioAssist external Auditors with reports needed for auditing purposesExport reports to Excel to display the data according to Business Requirements Identify and drive productivity improvements with relevant stakeholdersProvide 1st and 2nd line Support in Trading applications e.g. Calypso, MarkitWire, FenicsAssist Business with Recon queries e. g. Missing Cashflows and FundingAttend testing signoff meetings to note the recent changes going to Prod

Support Testers and train them on the upgraded front end applicationInteract with developers, quality assurers, database administrators, business analysts, project managers to provide business supportResolve all clients’ queries efficiently within SLA for Incidents logged in JiraPerform or oversee functional and user acceptance testing so as to sure that developed business solution meets business requirementsAnalyse systems requirementsUpdate tracker for completed work ordersConduct research to investigate areas of concern in order to resolve problems and identify new solutionsEnsure improvement of quality and standardsPrepare configuration sheets for on boarding clientsConduct Software testing, by executing test cases after bug fixesDesigning solution diagram specification documentsRuns monthly reports on Oracle Databases to keep track of monthly transactions volumesProblem solving and support of the application as a wholePrepare configuration for new clients and send to developers for review and deploymentFollow up on Jira logged for DevelopersAttend stand-up meetings.

SQL and Oracle reports creation.Unix SupportCitrix systems supportIssue investigation

Data SupportSoftware SupportSoftware Testing

Databse SupportCreating of SQL Reports

Support Desk