Nora Galvan Email and Phone Number
Nora Galvan work email
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Nora Galvan personal email
Nora Galvan is a Customer Care Specialist II at New American Funding at New American Funding. She possess expertise in banking, customer service, microsoft office, sales, management and 10 more skills.
New American Funding
View- Website:
- newamericanfunding.com
- Employees:
- 2916
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Customer Care Specialist IiNew American Funding Jan 2015 - Present11001 Lakeline Blvd, #325 Austin Texa 78717
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Customer Service IiNew American Funding 2014 - 2015
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Assistant ManagerFirst Texas Bank Jan 2004 - PresentCash Management – Directly managed daily cash flow ensuring enough funds on hand while not exceeding limits by federal regulation.Inventory Management – Oversaw the ordering of traveler’s check and office supplies necessary for banking operations.Assisted customers in opening and maintaining Certificates of Deposits and Individual Retirement Accounts.Audited tellers’ drawers randomly under direct supervision.Maintained and processed weekly and monthly reports for the bank.Responded to internal and external customer account inquires status on commercialand personal accounts.Oriented new employees and trained on banking operations according to role. -
Lead TellerAmerican Express Bank Jan 2002 - PresentCalculated exchange rates and ordered US and foreign currencies to meet bank’s needs.Balanced the ledger for entire bank into one currency at the end of every day; it is required in International to convert foreign funds to American dollars to ensure the allotted amount for the bank was not exceeded.Calculated the weekly and monthly requirements for the bank’s currency exchange needs.
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Customer Care AssociateOne West Bank Jan 2011 - Dec 2014Contact borrowers for documents necessary to avoid foreclosure, bring loans to current status, or modify their loans.Educate customers about the company’s products and services.Answer incoming calls and placed outbound calls in order to collect on loans or begin process of bringing loans up-to-date.Work NACA special projects for supervisors.
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Customer Contact Associate IiIndymac Mortgage Services,One West Bank National Association Jan 2010 - Dec 2014
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Customer Service RepresentativeIndymac Mortgage Jan 2010 - Dec 2014Provided customers with information concerning individual accounts via telephone.Worked with new customers who have purchased our products responding to questions about the products. Assisted in the training of new customer service representatives and associates.Used good organizational skills, knowledge of customer service polices and procedures with escalated issues with the clients.
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Patient Access Representative IDell Children’S Medical Center Jan 2004 - Aug 2010Obtained demographic, insurance, and financial information from patient or guarantor for a Level I Pediatric Trauma Center.Explained all required forms to the patient or guarantor and obtains the necessary signatures.Verified insurance eligibility and benefits.Ensured compliance by obtaining necessary data and entering information in an accurate manner.Communicated in an effective and professional manner with physicians, ancillary departments, nursing units, as well as patients and their families. -
Senior Finance AssistantDell Computer Inc Nov 1997 - Mar 2008Reconciled balances on customer’s accounts for the small business and personal accounts; maintaining Master Card and Visa charges at 96-98% current.Obtained authorizations for Automatic Clearing House transactions to meet Federal regulations, which only allows merchants to charge customer account within 7-10 days. Partnered with Chase Merchant Services to resolve outstanding issues.Mentored new employees on company policy and procedures.Responsible for customer service concerning individual accounts via telephone and responding to escalated issues.Verified customer eligibility for refunds, exchanges, incomplete orders, and resolved any issues concerning said issues through tracking of optional orders in the manufacturing process.
Nora Galvan Skills
Nora Galvan Education Details
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American Express International Banking Corporation Teller Training School -
Teller Training Institute
Frequently Asked Questions about Nora Galvan
What company does Nora Galvan work for?
Nora Galvan works for New American Funding
What is Nora Galvan's role at the current company?
Nora Galvan's current role is Customer Care Specialist II at New American Funding.
What is Nora Galvan's email address?
Nora Galvan's email address is no****@****ing.com
What schools did Nora Galvan attend?
Nora Galvan attended American Express International Banking Corporation Teller Training School, Teller Training Institute.
What skills is Nora Galvan known for?
Nora Galvan has skills like Banking, Customer Service, Microsoft Office, Sales, Management, Financial Analysis, Finance, Microsoft Excel, Cash Management, Account Management, Business Strategy, Negotiation.
Who are Nora Galvan's colleagues?
Nora Galvan's colleagues are Noe Morfin, Teresa Clark, Ksenia Safonova, Michelle Rogers, Sra, Marcia Gregorio, Miguel Villarreal, Todd Wagner.
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