Nora Ma Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Greater Toronto Area, Canada

⮚ Provided comprehensive administrative and executive support to the Vice General Manager and the team, including preparing correspondence, managing calendars, arranging travel, and supporting decision-making, resulting in a 30% increase in productivity.⮚ Managed bookkeeping tasks, creating accurate monthly expense reports, resulting in a 50% reduction in.

Hong Kong SAR

⮚ Delivered empathetic and reliable counseling to over 70 elementary school students and parents, focusing on risk management and referrals, successfully closing cases in an average of ~3 months.⮚ Organized and hosted over 15 student talks and parent sharing sessions in emotions, parenting, and relationships, achieving an 80% satisfaction rate.⮚ Updated.

Hong Kong SAR

⮚ Delivered empathetic and reliable counseling to ~20 elementary school students and parents, focusing on misbehaviour, emotional support, relationship and special education needs (SEN) support.⮚ Coordinated and facilitated two customized bi-weekly training programs for students with ADHD and autism, enhancing their learning and behaviour performance.⮚.

Hong Kong SAR

Assited programme preparation and operation at Positive Education Laboratory

Hong Kong SAR

⮚ Assisted front-desk and telephone enquiries (50+ per day) for filling in governmental document and proactive follow-up.⮚ Managed cases for assessment and counselling in cognitive behavioral therapy

Hong Kong SAR

⮚ Managed cases for assessment, counselling and referral for financial and housing support.