Nora West Email and Phone Number

As a Data Entry Assistant at Geskus Photography, I perform high-volume data entry and verify subject information and assist in cropping school and sports photos. In addition to having great attention to detail and being highly organized, part of my success comes from working as part of a dynamic and hardworking team to serve customers with the greatest level of accuracy.Key Accomplishments:• High-volume data entry and information verification• Photo cropping and basic adjustments• Strong attention to detail• Teamwork and collaboration

As a remote Order Entry Specialist and Office Assistant, I performed data entry of wholesale sales orders and invoices and assisted in monthly credit card payments using Sage 50 Accounting software. In this dynamic position, I constantly learned new processes and web applications to keep up with my responsibilities. The key to success in my role in a remote setting was maintaining a high level of organization and open lines of communication. I provided support across all departments within the company, bridging the gaps and ensuring smooth and secure business operations. Key Accomplishments:• High level of performance in a remote setting• Written communication• Digital organization• Sales order and data entry

As a Packaging and Fulfillment Associate, I packaged wholesale and e-commerce orders for shipment for the brands The Darling Effect and Pieces of Me by Elsa Leigh. I aided in the assembly of jewelry for Pieces of Me by Elsa Leigh. I worked as part of a team to ensure the timely fulfillment of orders for customer satisfaction and retention.Key Accomplishments:• Working collaboratively as part of a team to stay on top of order fulfillment• Effective verbal and written communication• Maintaining organization for smooth daily operations• Successful time management• Experience with shipping and receiving

As part of the Barnes and Noble bookselling team, I worked in all areas of the store to assist our customers. I engaged with customers to recommend books suited to their preferences and regularly stocked and organized merchandise according to corporate marketing strategies. I aimed to ensure that every customer I assisted was fulfilled in their request and wowed by my enthusiasm and passion for customer experience.Key Accomplishments:• Engaging with customers of all ages and backgrounds to find books to suit their interests and needs.• Working as part of a dynamic team that shares the goal of helping customers find the perfect book.• Effective communication and time management to ensure customer satisfaction and loyalty.• Increasing sales through membership sign-ups and book recommendations

As a Student Farmhand, I gained hands-on experience in agriculture and organic vegetable production. I gained exposure to growing practices, harvesting techniques, and Community Supported Agriculture (CSA) management. I also helped with a weekly farmer's market during the summer months, which involved the setting up and breakdown of a market stall and conversing with local community members about our practices.Key accomplishments include:• Understanding the necessary conditions to grow a variety of produce.• Teamwork to provide maintenance of the greenhouses, high tunnels, and land.• Acquiring knowledge of harvesting techniques to ensure the highest yield of produce.• Working with the farm manager to provide weekly CSA pick-ups and assisting in a local farmstand to sell additional produce.

As a Shift Manager at Drip Café, I co-managed a café specializing in house-roasted, hand-crafted beverages and seasonal cuisine. Each shift, I led a close-knit team of 3-4 baristas to provide exemplary customer service in a fast-paced environment. I was given the responsibility to oversee the front-of-house operations and maintain high standards for a high-quality experience.Key accomplishments include:• Customer Service as the top priority, ensuring that the customer had all of their needs met and felt satisfied with their service.• Leadership as a key component to shift operations. With fluid leadership, employees were able to work well together to deliver top service.• Product knowledge: increasing customer awareness about our coffee bean sourcing and roasting process allowed them to feel more confident in their morning cup.

As a Front Counter Sales Associate, I provided customer service in the retail storefront at a boutique bakery. I also aided in consulting with customers to determine specifications for custom cake orders. I acted as a liaison to communicate and clarify special order requests between the Wedding and Events Consultant and Head Baker.Key accomplishments include:• A focus on sales in the retail storefront, including fresh baked goods and retail merchandise.• Creating custom cake orders for various events and occasions.• Acting as a liaison between the wedding consultant and head baker.• Providing assistance with content creation for social media.