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Nora B. is listed as CRM | Product Knowledge | Chat Support | Zendesk at Bakkt, a company with 162 employees, based in Smyrna, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Nora B..
Nora B. previously worked as Customer Service Representative at Bakkt and Virtual Receptionist at Answermti, Live 24/7 Answering Services And Call Center. Nora B. holds Bachelor Of Arts - Ba, Philosophy And Religious Studies from Valdosta State University.
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Hi, I’m Nora Brown (she/her/hers)! Empathy and resourcefulness have allowed me to create lasting, positive customer experiences. Customer Relationship ManagementProduct Knowledge Collaboration
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Alpharetta, Georgia, United States
Facilitate loyalty program redemptions e.g., Cash Back, Gift Cards, Merchandise, and Travel (primarily Air, Car, and Hotel bookings)Utilize CRM software (Core Admin) to service existing redemptions e.g., order status checks, shipping investigations, travel cancellations and changesSubmit and monitor customer requests via ZendeskTake responsibility to.
Smyrna, Georgia, United States
Answer inbound calls from clients e.g., hospitals, law offices, and other local businessesTransfer inbound calls or take messages on proprietary Echo softwareRelay and route critical messages to on-call personnelRecognize, document, and alert the management team of trends in customer calls
New York, United States
Called and received calls from prospective clients interested in transitioning to solarFielded basic questions and concerns about the products and services o eredScheduled consultations between prospective clients and Program ManagersUtilized CRM (Salesforce) to keep a detailed log of conversation notes and feedback throughout the day
Riverhead, New York, United States
Communicated with clientele about products and servicesRan payroll (ADP)Managed day-to-day office operations and business expenses, bank depositsSupervised job completion onsite to ensure employees met business standard
Valdosta, Georgia, United States
Processed multifaceted sales transactions: Lottery, cigarette/tobacco, fuel, high-cost items like radios, GPS devices, Bluetooth devices, etc.Answered customer questions about products or servicesReconciled cash drawers and sales receiptsNotated CAT scale assessments
Valdosta, Georgia, United States
Provided exceptional customer service to maintain and increase clientele Processed orders efficiently in a fast-paced environmentPriced tickets accurately according to knowledge of productsUpheld health standards for restaurant
Other employees you can reach at bakkt.com. View company contacts for 162 employees →
Ignacio Galarza Jr
Colleague at BakktNiceville, Florida, United States, United States
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Marnie Taylor
Colleague at BakktLawrenceville, Georgia, United States, United States
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Turxan Haci
Colleague at BakktAzerbaijan, Azerbaijan
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Sandhya P
Colleague at BakktFort Mill, South Carolina, United States, United States
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Kristen Gall
Colleague at BakktGilbert, Arizona, United States, United States
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Wes Seiz
Colleague at BakktUnited States, United States
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Aaron Robertson
Colleague at BakktGlendale, Arizona, United States, United States
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Shernay Monday
Colleague at BakktAtlanta Metropolitan Area, United States
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Sarah Aljaddah
Colleague at BakktDuluth, Georgia, United States, United States
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Jesus Celaya
Colleague at BakktPhoenix, Arizona, United States, United States
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Quick answers generated from the profile data available on this page.
Nora B. works for Bakkt.
Nora B. is listed as CRM | Product Knowledge | Chat Support | Zendesk at Bakkt.
Nora B. is based in Smyrna, Georgia, United States while working with Bakkt.
Nora B. has worked for Bakkt, Answermti, Live 24/7 Answering Services And Call Center, Ny State Solar, Dennis’ Cleaning Service, Inc., and Pilot Flying J.
Nora B.'s colleagues at Bakkt include Ignacio Galarza Jr, Marnie Taylor, Turxan Haci, Sandhya P, and Kristen Gall.
You can use AeroLeads to view verified contact signals for Nora B. at Bakkt, including work email, phone, and LinkedIn data when available.
Nora B. holds Bachelor Of Arts - Ba, Philosophy And Religious Studies from Valdosta State University.
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