Norbert Grant Iii Email & Phone Number

Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.Proficiently handled high call volumes while maintaining quality service standards.Ensured compliance with all regulatory requirements as they relate to healthcare services provided by the organization.Utilized problem-solving techniques to resolve customer complaints and issues quickly and efficiently.Educated customers on available services offered by the healthcare facility.Maintained accurate records of patient interactions, including notes on billing concerns, insurance policies, medical procedures and other related topics.Performed data entry tasks accurately while adhering to company standards for quality assurance.Identified opportunities for process improvement within the department that would enhance customer satisfaction levels.Created detailed reports summarizing customer interactions, inquiries, trends.Collaborated with colleagues across departments to ensure that patient needs were met promptly.Demonstrated strong communication skills by listening attentively and effectively conveying information to customers.Protected patients' rights by maintaining confidentiality of personal and financial information.

West Springfield, Massachusetts, United States

West Springfield, Massachusetts, United States

Windsor, Connecticut, United States

I work with locum tenens providers across a variety of specialties and search tirelessly to find them assignments best suited to their needs and develop strong business relationships with them. I partner with account managers from Barton’s 10 office locations who find a massive number of locum tenens opportunities and specialize in helping clients solve immediate needs. With the assistance of our dedicated travel, licensing, and credentialing teams, we are able to proactively prepare our providers for their next assignment. Once their assignment begins, I deliver diligent customer service to ensure the provider is given an unmatched level of support and has a pleasant experience working with Barton Associates.

South Hadley, Massachusetts, United States

Develop and maintain positive relationship with children and parentsFollow Boston Public School learning curriculum Manage classroom activities including lessons, play, breaks and mealsAdapt teaching methods and materials to meet the interests and learning styles of children

East Longmeadow, Massachusetts, United States

Created weekly lesson plansDevelop and maintain positive relationship with children and parentsManage classroom activities including lessons, play, breaks and mealsAdapt teaching methods and materials to meet the interests and learning styles of children

Holyoke, Massachusetts, United States

Fertilized, herbicide to reduce weeds, control pest problems, and help maintain plants for proper growth.Cloned and managed vegetation with at least a 90% success rateTransplanted clones into soil based growing pots.Responsible for cleaning, mitigation of facility and plants.Performed preventative maintenance and elimination of all types of mold, powdery mildew, spider mites, root aphids, fungus gnats, etc.

Longmeadow, Massachusetts

Provide a variety of materials and resources to explore, manipulate and use, both in learning activities and imaginative playAttend children's basic needs such as feeding them, dressing them and changing their diapers. Organize and lead activities that promote social, verbal and physical skillsMeet with parents to discuss children's developmental process and any concerns if they should arisePrepare weekly lesson plans that promote children’s growth

Bachelor'S Degree, Business Administration And Management, General

High School Diploma, Early Childhood Education And Teaching

Bachelor Of Business Administration - Bba, Business Administration And Management, General