Noreen Malik Email & Phone Number

-Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them.-Accurately and efficiently process transactions such as customer deposits and cashing checks.-Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers.

• Track and manage service and operational performance metrics through monitoring of daily activities and reports; if necessary, develop, communicate and execute action plans to close gaps between goals and results
• Ensure day-to-day service and sales activities comply with standards for customer and operational excellence and meet regulatory compliance requirement.
• Ensure customers/clients are connected to the appropriate teammate to help them achieve their financial goals; make sure all sales, service and specialized needs are met; and help drive overall revenue growth.
• Capitalize on all referral opportunities to help customers obtain the full value of their relationship
• Coach associates to be efficient and in compliance with established policies and procedures in customer service, operational procedures, transactions accuracy and customer engagement

• Work with retail customers to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs
• Open deposit accounts and sell banking products (examples: credit cards, CDs, IRAs, loans)
• Quote rates, terms and programs for loan customer requests
• Ensure customers are connected to the appropriate teammate to help them achieve their financial goals; make sure all sales, service and specialized needs are met; and help drive overall revenue growth
• Ensure the customer’s needs are met by partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals (examples: customer’s.

-Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them,-Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them,-Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness.

Data Science Bootcamp

Bachelor'S Degree, Economics