Norette Mason Email & Phone Number

Carmel, In, Us

Indianapolis, Indiana Area

Muncie, Indiana Area

Indianapolis

Indianapolis, Indiana

• Achieved an annual revenue growth rate of 24% by applying innovative sales and marketing strategies, developing strong relationships and a growing network.• Increased referral base by 32% through direct marketing to physician groups, insurance carriers and industries.• Developed and implemented business plans to assure business growth and protection of current business.• Accounting and Financial statement preparation for month/year end.• Developed marketing materials and displays for corporate presentations, educational seminars, community events and fundraising drives.• Designed and coordinated the production of medical specialty magazine that was distributed both locally and nationally. • Secured all sponsorships and advertisers for magazine which resulted in the production of a $40K product at zero cost to company.• Conducted market research studies and customer satisfaction surveys to assess competition and company distinction.• Managed office personnel/teams, conducted performance reviews and trained nursing staff on physician protocols.• Administered all aspects of employee benefits, including payroll, 401(k), profit sharing, pension plans and insurance coverage. • Facilitated staff training on insurance plans, reimbursement regulations, medical coding and terminology.• Created a Billing department reference manual promoting consistent understanding of policies and procedures.• Increased education and positive communications between departments, resulting in reduced data entry errors, improved collections efficiencies, and backlog/workload reduction.• Achieved record collection totals within two months of implementing new protocols and processes.