Norm Hoffman Email & Phone Number

Ventura, California, United States

Enforce the on-time shipment of Hotel, Food & Beverage, Photo, Medical, Flower, Chemical and Technical products to create exceptional customer service. Balance weights and prioritized items for container and truck loadings for loading done domestically and overseas Redirect shipments en route in response to customer requests and vessel itineraries Establish long-term customer relationships through prompt and courteous service. Communicate all emergencies, delays, and carrier schedule changes to customers, supervisors and purchasing departments. Monitor freight costs and reduced expenses when possible

Fill positions for companies needs based on my experience.

Position Profile: Oversee daily operations of all divisions Broadcaststore.com (new and used broadcast equipment sales), Alteran Technologies (Digital archiving of tape and film libraries), B & B Systems (System design and integration division)Provide supervision and mentoring for 4 Technicians and the schedules within the service departmentKeep inventory current and costs down through purchasing quality electronic parts from established and newly sourced vendorsCoordinate all sales initiatives and special projects, as well as all web based sales and inquiriesNegotiate purchase agreements with new vendorsCreate purchase orders and follow up on orders and project timelinesCompose and maintain Excel spreadsheets for tracking and recording outcomes and daily operational dataPurchase and source both video and audio equipmentOversee warehouse operations to ensure the highest productivity and performanceEnsure timely and cost effective shipping strategies are enforced through effective management and oversight

Position Profile: Coordinated and managed logistics to maximize efficiency of inventory flow, and ensure end user satisfactionSpearheaded quality control inspection of all incoming and outgoing productsMaintained consistent communication with OEM manufactures and end usersOversaw fleet vehicles to maintain high levels of operational and aesthetic functionalityHandled all web orders and inquiriesHuman resource management and payroll functionsGenerated new marketing material using digital photography, Adobe Photoshop, and IllustratorProcured products and manufacturers for product lines

Profile: Elected to maintain accurate accounts of special orders and general inventory levelsServed as primary liaison between company and established vendorsNegotiated account relationships with vendors for specialized product linesCoordinated with A/P to resolve outstanding invoices and billing discrepanciesPurchased an average of $25 million annually of broadcast and related equipment

Position Profile: Coordinated all sales from onsite and remote sales staffSourced and purchased video and audio equipment for all salesIssued RMA's for returns and exchangesServed as Customer Service CoordinatorProvided project management for all systems integration projects from Trucks to full facilities both domestically and internationally

Position Profile: Supervised and provide guidance for 5 Inventory SpecialistsSupervised warehouse facility for storage and distribution of productConducted physical cycle counts at both fiscal and calendar year endReceived all inventory for entry into proprietary database systemFacilitated accurate shipping and receiving ordersMaintained all inventory at 6 locations including 4 states and 2 countries

Position Profile: Managed and scheduled four specialized technicians, allocating manpower as appropriate to the situation at hand to meet client deadlinesNegotiated short-term and long-term contracts for corporate and specific needsIssued RMA's for warranty servicesServed as Company Fleet Administrator overseeing a fleet of 6 vehicles