• Generation, execution, and reporting of 21 CFR part 210/211 installation, operational, and performance qualification protocols for various equipment types, processes, systems, and utilities.• Generation, execution, and reporting of 21 CFR part 11 performance qualification protocols for computer systems, SIP, CIP, Computer, and Process Validation for clean room environmental monitoring, biosafety cabinets, and laminar flow hoods.• Data compilation of test results, sampling of various medical gas systems, water/steam systems, and temperature studies on freezers, and fermenters.• Operation of dataloggers for temperature-mapping studies.• Operation of Air-Ideal, and Lasair III air quality particle counters• Generation and resolution of protocol execution deviation reports

• Diagnose and troubleshoot hardware, software, and other network-related problems for 40 geographically dispersed pharmacies, consisting of 2,500 employees and hundreds of information systems• Assist with coordination between network and data communications systems. • Participates in executive-level meetings for purchasing decisions involving computer hardware, software, and network security operational tools. • Directly support end-users, manage company endpoints with minimal loss of productivity and excellent customer service reviews. • Developed an enterprise-wide account provisioning/de-provisioning process, integrating numerous third-party software (Workday, Microsoft Office 365, and Active Directory applications) for over 400 employees and no errors. Managed system configuration and transition of over 400 units from Windows 7 to Windows 10, including implementing mobile device (MDM) Intune encryption tools designed standards to meet ongoing compliance goals and HIPAA Security Rule standards.

Guardian Pharmacy Maine – Brunswick, Maine Managed Scheduling and Payroll for 10 Fulfillment Technicians

Guardian Pharmacy Maine – Brunswick, Maine Responsible for onsite support and infrastructure development of 9 hosted system servers, over 50 pharmacy workstations, 20 consultant laptops, pharmacy integrated Electronic Medication Administration Record (EMAR), NEC SV8100 phone, and DSX entry point security system.