Norm Thomas Email & Phone Number

Bellevue, WA, US

Pacific Northwest

Yakima, Washington Area

Bellevue, WA

Developing strategic relationships and planning joint ventures, enabling Litéra to strengthen its relationships throughout the legal and professional services sector, extending the respected Litéra brand into new global markets.

Enterprise Legal & Professional Services

• Exceeded $231m revenue team quota for 6 consecutive years, delivering among the highest per capita results in the company for Enterprise businesses.
• Established industry advisory boards for select senior IT leaders from Legal, Staffing and AEC sectors, creating communities to provide product development direction and guidance to field sales and marketing strategy.
• Recruited and converted 2 competitors into business and technology partners, generating $19m incremental sales and removing key blockers for product adoption.
• Co-created repeatable approach to managing the solution marketing of horizontal platform software products into vertical industry applications, building use-case scenarios and case study examples to extend the reach of.

Enterprise Partners

• Created an industry partner advisory council of executives focused on extending the reach of complimentary solutions and technologies into the enterprise Legal & Professional Services market.
• Directed verticalization of Microsoft’s Global System Integrator partner portfolio, enabling a field execution model for services delivery and winning a newly-created company leadership award.
• Built an industry partner portfolio lifecycle methodology, supporting on-going growth in the value provided to Microsoft by its channel relationships with minimal resourcing.

Microsoft Consulting Services

• Project-managed global deployment of Professional Services Automation (PSA) system for multi-national organization of 4,500 technical consultants, enabling accurate forecast reporting for quarterly SEC filings.
• Led acquisition due diligence and financial analysis for Great Plains Software’s services arm successful integration into Microsoft, proving business case, resource models and execution plan.

Market Analysis, Stategic Planning, Tools & Reporting

• Expanded Microsoft’s Enterprise go-to-market strategy to codify roles, titles, development plans, sales methodology, tools requirements, account planning, forecasting and reporting rhythm, standardizing the diverse and.
• Reduced the total number of silo Customer Relationship Management (CRM) systems used by Enterprise field sales and marketing organization of 1,800 from 45 to two, providing operational economies of scale and.

Regional Executive Management For Consulting & Systems Integrator

• Won $26m pursuit against significantly-larger competitors for multi-year Y2k remediation project at Russell 2000 Index, fostering additional follow-on engagements and new lines of business.
• Deployed an enterprise-scale Manufacturing Resource Planning (MRP) system, using diverse teams for customization, configuration, training, deployment and user-acceptance, as well as monitoring and support.
• Strategically consulted for 2 call center environments, streamlining both operations by over 14%.

Systems Analysis, Solution Design & Development

• Designed, developed and sold 218 copies of PC-based commodity futures investment management software marketed to very high-end private hedge-fund traders.
• Managed systems design, development and deployment project for large-scale bunker fuel operations software, giving a significant pricing advantage to that year’s 38th-fastest growing company in America.
• Devised radioactive materials handling and inventory control system, permitting a preeminent cancer research institute to pass all regulatory compliance audits and qualifying for further grants.
• Supervised complete overhaul of Human Capital Management (HCM) processes to comply with union negotiation outcomes, empowering management with more flexibility and options in its labor relations.

Victorian Literature & Society

Worcester College at Oxford University.

Sociology And Anthropology

Bs, Accounting & Business Administration

Activities and Societies: Alpha Kappa PsiEmphasis in Accounting and Finance.

Mba, Finance & International Economics

Graduate-level studies in International Finance and Business Management.

Institute For International Business

Studies in International Trade & Economics under scholarship from the Japanese government's Ministry of International Trade & Industry.