Norma Johnson Email & Phone Number

Hayward

• Provide courteous and professional customer service, in person and over the phone• Create and maintain of excel grid for scheduling of ongoing partner agency activities; work schedules, etc• Registration of 25 plus job seekers daily bases capturing all demographic info in Smartware program • Updating, purging and merging of WIA program files/registration forms• Internet job searching, creating of job binders , maintaining job bulletins boards on daily bases• Assist daily job seekers with internet job searching, online applications, email acct set-ups, etc

Foster City

Answered, screened and directed inbound phone calls.Maintained a neat, tidy and pleasant appearance of the reception area. Prepared and mail merged letters for tax withholding on quarterly tax return. .Printed, scanned various files and copied 1099, 5500 & 1096 Tax Returns Forms and filed it with their respective correspondence Organized and stamped daily incoming checks and makes copies for filing.Perform general Data Entry using , Microsoft Excel and Word.Assembled enrollment kits.

Redwood Shores, Ca

• Providing general office support to engineers and management team on daily bases• Assembling Marketing 100 plus sales kits for field office and sales representatives • Shipping of sales kits to international and field offices via; FEDX, etc• Answering of multiline phone system, transferring calls, taking messages, etc• Assisting various departments; HR, Finance & Marketing Department with special projects, etc• Ordering of office supplies, ensuring a will stocked office at all times

Palo Alto, Ca

• Answering multi line phone system and monitoring gate entrance, buzzing in visitors, etc• Greeting and badging of visitors, maintaining visitor log and ensuring visitor were escorted • Maintaining manifests for incoming and outgoing shipments, entry data in AS400 database• Signing for all incoming shipments and deliveries, disturbed incoming mail and packages• Processing of outgoing accounting invoices as needed , Assist HR special projects• Matching incoming checks to A/R, copying checks, etc

Redwood City, Ca

Entered clinical study data into Oracle Clinical databases, execute data quality control procedures, creation, tracking and archiving of study files. Prepare study materials for shipment to study sites. Create screenshots of files on Windows 98 for data analysis reports. Prepare templates for periodic progress reports using MS Word and MS Excel. File customers’ complaints on MS Access database. Track important dates using MS Excel. Prepared letters, faxes and memorandums for Clinical Project Manager. Other office duties including photocopying and filing of clinical regulatory documents, maintaining administrative files and supporting Clinical Project Manager and other members of the Clinical Affairs Department.Assisted other departments with various projects as assigned.

Education record

Activities and Societies: Gym, Vollyball, Badmittin, Swimming, Jogging, ..

Education record

Education record