• Analyzed project scopes for customers; defined timelines, contracts, pricing, and engineering capability, ensuring proper resource allocation• Traveled to industry-leading events and trade shows to present product features for audiences with up to 4,000+ attendees• Led customer discovery process and ran demos for decision-makers, painting a comprehensive picture of software capabilities to highlight client-specific solutions, ultimately signing on largest private practice in assigned… Show more • Analyzed project scopes for customers; defined timelines, contracts, pricing, and engineering capability, ensuring proper resource allocation• Traveled to industry-leading events and trade shows to present product features for audiences with up to 4,000+ attendees• Led customer discovery process and ran demos for decision-makers, painting a comprehensive picture of software capabilities to highlight client-specific solutions, ultimately signing on largest private practice in assigned region• Partnered with C-Suite and development team to map product enhancements and define goals for adoption, retention, and loyalty, acting as voice of the customer to drive intelligent business decision-making • Subject matter expert for all integrations and enhancements; established partnerships with vendors to expand product functionalities, increasing revenue by driving product flexibility • Owned the communication of progress and roadblocks to stakeholders, presenting proactive recommendations to mitigate risk potential and deliver projects on time and within budget • Contributed to client retention by identifying software updates, additional trainings, and necessary audits, acting as a trusted partner in compliance, contributing to churn reduction Show less

• Partnered with consumers, insurance companies, and providers, building relationships to create personalized solutions that directly address unique needs• Ranked 2nd in the nation for new account conversion and 5th in the nation for new account growth out of 200+ reps, contributing to recognition for Region of the Year 2011 at National Sales Club and positioning territory for President's club • Performed competitive analysis and forecasting to track industry trends, researching to gain… Show more • Partnered with consumers, insurance companies, and providers, building relationships to create personalized solutions that directly address unique needs• Ranked 2nd in the nation for new account conversion and 5th in the nation for new account growth out of 200+ reps, contributing to recognition for Region of the Year 2011 at National Sales Club and positioning territory for President's club • Performed competitive analysis and forecasting to track industry trends, researching to gain deeper understanding of product viability in the market• Project-managed departmental participation for “Step Out: Walk to Fight Diabetes”, Adopt-a-Family, and Holiday Toy Drive Show less