Norman Stephan
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Norman Stephan Email & Phone Number

Technical Dispatcher at Global Service Response Center at Honeywell
Location: Acworth, Georgia, United States 3 work roles 2 schools
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Current company
Role
Technical Dispatcher at Global Service Response Center
Location
Acworth, Georgia, United States
Company size

Who is Norman Stephan? Overview

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Norman Stephan is listed as Technical Dispatcher at Global Service Response Center at Honeywell, a with 122801 employees, based in Acworth, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Norman Stephan.

Norman Stephan previously worked as Energy Specialist at Honeywell and Technical Dispatcher at Global Service Response Center. Norman Stephan holds Mathematics Teacher Education from Kennesaw State University.

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Email format at Honeywell

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Honeywell

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Profile bio

About Norman Stephan

I have been in management positions since 1993. It has been in a technical capacity since 1998. I have used diagnostic approach to resolutions since 1988, as a Toyota technician. This has worked well in all aspects of troubleshooting. I am mostly self taught on computers. With a few followup courses at a technical school. In my present role, I am self taught on all the front ends for building controls and remote usage. I do most my work reverse engineering controllers and energy management front ends. I am continually resolving issues and rewriting the process for our center on energy trending and scheduling.It is difficult to really explain what I do or how I do it.

Current workplace

Norman Stephan's current company

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Honeywell
Honeywell
Technical Dispatcher at Global Service Response Center
Honeywell International Inc., Charlotte,North Carolina 28202,United States
Website
Employees
122801
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3 roles · 31 years

Norman Stephan work experience

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Energy Specialist

Current

Greater Atlanta Area

Monitor and trend energy usage. Presently using Honeywell EBI, Automated Logic, Tracer Summit, RC Studios, Alerton, Comfort Point and various versions and flavors of each. Reverse engineering and programming various front ends to collect data and automatically send to our company for analytical usage, when available. Utilizing the software available to change times and settings, along with scheduling equipment in order to save the client on energy bills. This is done, mainly, on unknown systems. I do have to discover how to utilize the front ends to their limits, then teach to everyone around, so they can reproduce my findings.

2013 - Present ~13 yrs 7 mos

Technical Dispatcher

Global Service Response Center

Phone support for automation, security, fire and mechanical HVAC. Dispatch technician if it cannot be resolved over the phone or remote access. Local and remote desktop support. Windows based handheld device support. Mostly, my clientele was all Canadian based.

Jun 1999 - 2013

Technical Team Lead For Ibm

Interum

SQL Database maintenance and corrections. Create and form reports for clients. Interview, train, schedule, manage and support team as level 3 technician.

1996 - 1999 ~3 yrs
Team & coworkers

Colleagues at Honeywell

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2 education records

Norman Stephan education

FAQ

Frequently asked questions about Norman Stephan

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What company does Norman Stephan work for?

Norman Stephan works for Honeywell.

What is Norman Stephan's role at Honeywell?

Norman Stephan is listed as Technical Dispatcher at Global Service Response Center at Honeywell.

Where is Norman Stephan based?

Norman Stephan is based in Acworth, Georgia, United States while working with Honeywell.

What companies has Norman Stephan worked for?

Norman Stephan has worked for Honeywell, Global Service Response Center, and Interum.

Who are Norman Stephan's colleagues at Honeywell?

Norman Stephan's colleagues at Honeywell include Nakarin Kamnuedjang, Todd Morris, James Driggs, Linnet Che, and Japneet Singh.

How can I contact Norman Stephan?

You can use AeroLeads to view verified contact signals for Norman Stephan at Honeywell, including work email, phone, and LinkedIn data when available.

What schools did Norman Stephan attend?

Norman Stephan holds Mathematics Teacher Education from Kennesaw State University.

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