Norman Stephan

Norman Stephan Email and Phone Number

Controls Engineer III, Switch LTD @ Switch
Atlanta Metropolitan Area
Norman Stephan's Location
Atlanta Metropolitan Area, United States
Norman Stephan's Contact Details
About Norman Stephan

I have a very diverse skill set with many past responsibilities that allow me to think outside the box and find solutions where none were supposed to exist.

Norman Stephan's Current Company Details
Switch

Switch

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Controls Engineer III, Switch LTD
Atlanta Metropolitan Area
Website:
switch.com
Employees:
983
Norman Stephan Work Experience Details
  • Switch
    Controls Engineer Iii, Switch Ltd
    Switch
    Atlanta Metropolitan Area
  • Jacobs
    Instrument And Controls Technician Iii
    Jacobs Jan 2019 - Present
    Hartsfield Jackson Atlanta International Airport
    Responsible for the identification, troubleshooting and maintenance of industrial and commercial instrumentation and control systems. Knowledge of procedures and technical concepts within own area, and understands regulations and standards for own area. Evaluates and resolves problems by reviewing multiple sources of information and drawing conclusions. Assists less experienced team members in using technology. Completes a variety of non-routine technical assignments independently.
  • Honeywell
    Sr Energy Analyst
    Honeywell May 2017 - Oct 2018
    Greater Atlanta Area
     Architect and implement data collection strategies. Utilize Tableau for system analytics. Customer liaison with service and monitoring. Deliver customer reports with savings and system change suggestions. Support field techs with advanced solutions and design suggestions.
  • Honeywell
    Energy Trend Analyst/Niagara Systems Administer
    Honeywell Jun 2013 - May 2017
    Greater Atlanta Area
      Use preexisting BMS to collect data trends. Design and implement new strategies to automate collection processes. Onboard new customers and sites for alarms, trending and energy controls. Disseminate new systems abilities, find solutions toward agenda and streamline manual collections when possible. Evaluate old processes in order to design new procedures for remote and automated functions. Field questions and alarms, diagnose cause and submit suggestions for repairs. Schedule HVAC and lighting for events. Control setpoints per equipment recovery. Maintain alarm triggers and control notification flow. Preempt issues with analytics to save energy cost. Monitored and examined data gathering systems to track energy consumption. Remote technical support for BMS and field personnel
  • Honeywell
    Technical Dispatcher
    Honeywell Jun 1999 - Jun 2013
    Greater Atlanta Area
     Provide backup abilities to the Team Lead when needed. Implement new processes and technical advancements to help enhance dispatcher performances. Support Canadian area in technical solutions for all in house computer and software applications. Provides interim technical solutions over the phone to the customer until the appropriate technical staff can arrive at the customer site. Six Sigma Certification resource for team.
  • Ibm Global Services/Interim
    Technical Team Lead
    Ibm Global Services/Interim Mar 1997 - Jun 1999
    Kennesaw, Ga
     Level 3 Technical support. Supervise up to 30 technical agents on a help desk.  Manage all HR aspects for Help desk Department.  Analyze statistical information for volume, customer SLAs, and customer satisfaction. Utilized SQL and Access for ad/hoc reporting and daily reports.  Create retail history presentations for customers, teams, and site managers. Direct customer interface for help desk procedures. As Customer Liaison, delivered reports and presentations to the client. Redefined customer requirement to the agents.  Assist in transitioning in new accounts, creating run books, SLA and DOU. Supervise migration of networks and systems. Supervised the implementation of new call tools and report software.

Norman Stephan Skills

English Leadership Comfort Point Honeywell Ebi Tracer Summit Rc Studio Tridium Alerton Automated Logic

Frequently Asked Questions about Norman Stephan

What company does Norman Stephan work for?

Norman Stephan works for Switch

What is Norman Stephan's role at the current company?

Norman Stephan's current role is Controls Engineer III, Switch LTD.

What is Norman Stephan's email address?

Norman Stephan's email address is na****@****aol.com

What is Norman Stephan's direct phone number?

Norman Stephan's direct phone number is +177059*****

What are some of Norman Stephan's interests?

Norman Stephan has interest in Football, Exercise, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, Watching Basketball, Food, Fishing.

What skills is Norman Stephan known for?

Norman Stephan has skills like English, Leadership, Comfort Point, Honeywell Ebi, Tracer Summit, Rc Studio, Tridium, Alerton, Automated Logic.

Who are Norman Stephan's colleagues?

Norman Stephan's colleagues are Matthew Combs, Daniel Edwards, Patrick Selvy, Nicholas Evans, Devon White, Rocco Ysmael, Erica Berryhill.

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