Ben Norman Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Responsible for building an effective sales development (SDR) organization from the ground up, including all hiring, onboarding, operational guidelines, metric evaluation, technology/processes, and overall sales strategy and vision. As part of the senior leadership team, I am involved in sales strategy planning, operational improvement, cultural, and metric/measurement discussions for the Americas.

Cambridge, Ma, Us

Responsible for analyzing and optimizing sales processes and technology for Pega's global sales teams. Cross-functionally involved in sales enablement curriculum and development in the areas of onboarding, technology, sales processes, prospecting, etc.. We are Pegasystems – dedicated to streamlining business and enhancing customer engagement. Our Global 3000 customers rely on our dynamic, strategic applications to drive excellence in their sales, marketing, service and operations. We seamlessly connect our customers with their customers across channels, in real-time.Our adaptive, on-premise and cloud-based apps – built on our unified Pega 7 platform – empower people with comprehensive visual tools to extend and change applications to meet strategic business needs.

Cambridge, Ma, Us

Responsible for both the building and continuous development of a high-performing global inside sales team of 26 across North America, EMEA, and APAC whose primary focus is to generate new pipeline for the sales organization. Operationally I am heavily involved in the design and execution strategies of all relevant sales automation processes. The Business Generation (a sales development / SDR) Team is held to a high standard of quality, and as such continual assessment of knowledge/skills is crucial. I am therefore responsible for developing solutions in the form of individualized or broad-scale training initiatives to ensure effectiveness. With a large number of stakeholders I am also deeply involved in cross-functional projects, analyses, and process optimization. ►Deliver on sales pipeline growth targets - ($755M 2017, $598M 2016, $356M 2015). ►Develop functional systems, including CRM process design, onboarding training and operational guidelines.►Introduced new prospecting methodology and training to augment new account penetration.►Design effective team metrics that align with organizational sales objectives while ensuring meaningful indicators that accurately predict overall sales success.

Boston, Ma, Us

EnerNOC is a leading provider of energy intelligence software (EIS). EnerNOC’s EIS solutions for enterprises include applications that help organizations buy energy better, manage utility bills, optimize energy consumption, participate in demand response, and manage peak demand. EnerNOC’s EIS solutions for utilities, grid operators and energy retailers include EnerNOC Demand Resource™, a turnkey demand response resource with firm capacity commitment, and EnerNOC Demand Manager™, a software-as-a-service (SaaS) application that provides utilities and retailers with underlying technology to manage their demand response programs.

Lawrence Township, Nj, Us

Abbott Park, Illinois, Us

Pittsburgh, Pa, Us