Norman Close Email & Phone Number

Christchurch

Focussed on Microsoft .NET technology to develop internal Spark applications.Extensive automation of ICMS application screens using Rumba and .NET applications.Large scale usage of SQL Server and Integration Services (SSIS) for Billing Applications. Migration of applications from SQL Server 2005 to SQL Server 2015. General development of ASP.NET applications including interfacing to DB2 and Oracle databases. Development and consumption of WebServices.Training on JavaScript and assessment of KeystoneJS (Node.js, MongoDB and Express technology).

Working with Microsoft Technologies. Primarily using VB.NET with some applications in VB6 and VBA.Database development uses SQL Server 2005. Carry out Database Administration role for supported databases.Large part of role is in automation of ICMS terminal screens. Use Rumba and HLLAPI interface for automation.Develop and maintain internal websites using ASP.NET.

Business and System Analysis with Telecom New Zealand• Lead role in Assurance processes for Telecom’s Next Generation Network (NGN)• Developing future fault processes for Telecom’s new Alcatel DSL, Riverstone and Juniper equipment• Project Management Role for ATM Management System Site Diversity. Project Budget was $189,000.• Secondment to Australia on Project Pony (TCNZA and Commonwealth Bank outsourcing). Lead role in Systems Development• Year 2000 Telecom Product Specialist for 11 different systems

Support Analyst with Telecom New Zealand• Awarded “Best of the Best” Business Unit Award in 1998• Secondment to ATM Project within Network Management Group• Support for critical applications to ensure very high system availability• “Being your Best Award” for involvement in Network Management System (NMS) Enhancement Project

Manager Central Regional Change Management Centre (RCMC) based in Wellington, Telecom New Zealand• Responsible for 6 staff• Implemented significant changes within the group requiring downsizing, recruitment and then the eventual closure of the group• Involved in Civil Defence Liaison work• Developed documentation and processes to support Network Management functions. This included the consolidation of regional processes and the centralization of functions into the group

1989 - 1992 Regional Network Management Centre (RNMC)• Establishment of Network Management System (NMS)• Administration of Alarms Database• Representation for Telecom South for Surveillance and Control (S&C)1986 - 1988 Area Operations Centre (AOC)• Shift work carrying out urgent maintenance on Telephone Exchanges1983 - 1985 Technical Offier• Installation of Hokitika and Whatora NEAX exchanges• Transmission Equipment Installation• Maintenance of Telephone Exchanges in Christchurch and Invercargill

Nzim Diploma Of Management, Management

2005 - 2007 MCAD.NET, MCTS SQL Server 2005 • Microsoft Certified Application Developer .NET • Microsoft Certified Technical Specialist SQL.

Education record

Primary and Secondary School