Norman Hawley

Norman Hawley Email and Phone Number

Senior Manager of Internet Sites @ Potpourri Group
billerica, massachusetts, united states
Norman Hawley's Location
North Andover, Massachusetts, United States, United States
Norman Hawley's Contact Details
About Norman Hawley

I have had extensive experience and success with determining a customer's needs and purchasing preferences in both online and brick and mortar based situations.Just as in writing a technical manual, you need to know your audience, and how to anticipate their needs and desires to satisfy their wants and become profitable from that analysis.Specialties: Career spans a variety of software applications on a broad range of platforms.

Norman Hawley's Current Company Details
Potpourri Group

Potpourri Group

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Senior Manager of Internet Sites
billerica, massachusetts, united states
Website:
potpourrigroup.com
Employees:
201
Norman Hawley Work Experience Details
  • Potpourri Group
    Qa Manager
    Potpourri Group Jun 2004 - Present
    Chelmsford & North Billerica, Ma
    After taking a couple of years off following the "Dot Com Bust". I have quickly risen to the position of QA Manager for Potpourri Group's new eCommerce Department. This is a position similar to the CD-ROM Product Quality Department I established at EBSCO Publishing.I review all product content contained in the new Catalog seasons before they are released onto the Ecommerce sites. I also test new software enhancements, corrections and upgrades for all aspects of our Ecommerce Internet Sites.
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  • State Of Massachusetts, Department Of Public Health
    Parent Presenter
    State Of Massachusetts, Department Of Public Health Sep 2007 - May 2010
    Involved in the Training of new Early Intervention personnel via numerous DPH training sessions.Focus of presentations is to show the story of a family that has gone thru the Early Intervention process with one or more children.
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  • Icon Science Fiction, Inc.
    Lecturer, Panelist And Moderator
    Icon Science Fiction, Inc. Apr 1985 - Apr 2008
    Suny Stony Brook
    I have been a Lecturer, Panelist and Moderator for most of the Annual ICON Conventions at SUNY Stony Brook.Topics have included CD-ROM development, the Streaming Media Industry, as well as copyright and censorship issues created by the Digital Millenium Act.
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  • Things Remembered
    Store Manager
    Things Remembered Aug 2001 - Aug 2003
    Various Locations
    Store Manager responsible for all aspects of Things Remembered store operations at locations in Greater Boston. Specialized in closing and reopening remodeled and troubled stores. Winner of the Best of the Best award 2002.
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  • Dollar Thrifty Automotive Group
    Shift And Overnight Manager
    Dollar Thrifty Automotive Group Jan 2001 - Aug 2002
    Logan International Airport
    Shift Manager at the Logan Airport Thrifty Auto Rental location. Responsible for all aspects of operation during my shift rotation. Became Overnight Manager after Sept. 11th 2001.
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  • Discjockey.Com
    Co-Founder, General Manager
    Discjockey.Com Mar 1997 - Oct 2000
    Salem, Ma
    DiscJockey.Com was the third largest Internet Music Network in the world. We streamed 155+ channels of audio entertainment & five channels of video. We were the single largest provider of audio content to Broadcast.com prior to their being acquired by Yahoo.Unfortunately, the Dot Com Bust and the Digital Millenium Act ruined our revenue streams and we filed Chapter 11.Being the General Manager, I oversaw all aspects of DiscJockey.Com. From hiring and firing to sales and product development, I was involved in them all.
  • Necx Direct
    Sr. Content Manager
    Necx Direct May 1994 - Mar 1997
    Peabody, Mass.
    Wrote and edited Product Descriptions for Products sold on the NECX Direct Internet Commerce Site. In charge of content for all Software and peripheral products sold on the site. Employee of the year 1996.
  • Ebsco Publishing
    Product Quality Coordinator
    Ebsco Publishing Sep 1990 - May 1994
    Proposed, established and operated the Quality Control efforts for EBSCO Publishing's CD-ROM databases. Proofed, QC'ed and verified monthly updates for over a dozen different Medical, Academic and Library based periodical databases.
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  • Bureau Of The Census
    Evening Manager Of Edp Dept.
    Bureau Of The Census Feb 1990 - Sep 1990
    Responsible for overseeing the processing of Census forms returned to the Regional Office by Citizens and Census Takers during the 1990 Census.
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  • Trans World Entertainment
    Store Manager
    Trans World Entertainment Sep 1987 - Jan 1990
    Managed award winning retail Music stores in several locations in the Greater Boston Area. Specialized in re-training store staff of newly acquired stores added to the TWMC chain.
  • Applied Digital Data Systems (Division Of Ncr)
    Technical Writer
    Applied Digital Data Systems (Division Of Ncr) Jun 1987 - Sep 1987
    Wrote Help Screens for software products until Stock Market Crash of 1987 caused layoffs.

Norman Hawley Skills

E Commerce Training Technical Writing Team Leadership Analysis Social Networking Management Leadership Quality Assurance Product Development Project Management Editing Customer Service Software Documentation Team Building Retail Public Speaking Customer Satisfaction Video Proofreading Content Management Writing Troubleshooting Teamwork Technical Support Merchandising Product Quality Workshop Facilitation Visual Merchandising Catalogs Event Planning Employee Training Employee Relations Technical Training End User Training Web Content Management Product Support Manuscript Development Streaming Media Internet Radio Usability Testing Event Management Ecommerce Organizing Panelist End User Support End User Profiler Ergonomic Designer Product Quality Analysis Product Testing

Frequently Asked Questions about Norman Hawley

What company does Norman Hawley work for?

Norman Hawley works for Potpourri Group

What is Norman Hawley's role at the current company?

Norman Hawley's current role is Senior Manager of Internet Sites.

What is Norman Hawley's email address?

Norman Hawley's email address is us****@****aol.com

What is Norman Hawley's direct phone number?

Norman Hawley's direct phone number is +197825*****

What are some of Norman Hawley's interests?

Norman Hawley has interest in Bermuda And Great Britain.

What skills is Norman Hawley known for?

Norman Hawley has skills like E Commerce, Training, Technical Writing, Team Leadership, Analysis, Social Networking, Management, Leadership, Quality Assurance, Product Development, Project Management, Editing.

Who are Norman Hawley's colleagues?

Norman Hawley's colleagues are Rosanne Quarto, Barry Schwartz, Kathy Mccarthy, Pat Callahan, Katy Halligan, Paul Mulligan, Donna Dennett.

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