Norman Murray Email & Phone Number

Ruther Glen, Virginia, United States

The Deployment Trainer role is responsible for enhancing the competencies of individual employees by designing and conducting training sessions that will boost employee workplaceperformance and results. The training audience consists of all field technology roles and project team employees. The program is designed to support a highly specialized technical curriculumacross multiple workstreams as well as soft skills training, deployment project management, and general merchandising. The technical curriculum may include certifications for complex lowvoltage, IT infrastructure, and electronic displays. The span of work supported includes Merchandising projects such as Transformations, Remodels, Relocations, Disaster Recovery, andothers. This role is responsible for performing training needs such as assessments, delivering content and managing the execution of all phases of the training plan. The role works oncomplex training issues, where analysis of situations requires in-depth evaluation and understanding of organizational strategies and business objectives. This role exercises judgment inselecting methods and techniques for training and performance improvement. It’s essential that the Specialist, Deployment Learning and Development have excellent leadership, analytical,decision making, organizational, written and verbal presentation skills.

Fredericksburg City County, Virginia, United States

Direct the daily project support for an electronics industry leader, servicing over a 1,010 stores on a weekly basis. Assist in managing a staff of 6 to support 112 teams nationwide with their merchandising needs of industry standard fixtures, inventory, waste management, graphics, and display electronics.• Responsible for vendor management ensuring that product and materials were disbursed throughout the country. (fixtures & graphics)• Responsible for training effective communication through email, conference calls, and an internal web based tool.• Conduct training's of multiple new initiatives through verbal, electronic based and hands on training.• Participate in quarterly travel to various markets nationwide in order to inspect completed field work.• Communicate daily updates to multiple field teams through the use of email, XLS spreadsheets, power point, conference calls and various web based tools. • Responsible for my team’s ability to communicate effectively with store staff and special project teams in the field.• Proven record at managing people from a remote location.• Crafted departments first SOP to be used company wide.• Responsible for training out the SOP to current and any future employees.

Fredericksburg, Virginia, United States

Provides support holistically from merchandising to the completion of contractor scope. That support ranges from conducting site visits, quality control, construction turnover & retail turnover. This position also provides a working with a coach aspect. This allows for different levels of experience to gain additional and continuing education during their time working through a project.Retail Leadership Interface – Providing our retail leaders with the Who, What, When, Where & How the project started and what the final product will be.Overall Responsibilities: • Site Visits • Construction Turnovers • Retail Turnover Process • Quality Control • Working with a Coach, Continuing Education, in the moment conversations • Retail Leadership interface GM, Ds, Ms, PAC, & MAG • Direct interface with 3rd Party CPMs & On-Site G.C.s • Photo Audit Review

Fredericksburg, Virginia, United States

Manages the overall merchandising project process for their assigned stores. This position provides work direction in support of all merchandising implementation projects focused on Remodels, New Store Openings and Special Projects. The PTL is directly responsible for managing the scope of work and ensuring constant productivity of the Project Team while ensuring our stores are ready for business each day.

Northern Virginia

This supervisory role includes assisting in the recruiting, development, direction and mentoring of Geek Squad Agents to optimize client satisfaction and loyalty, while keeping the store humming and enhancing business performance.Responsibilities•Lead the team and drive the financial and operational outcomes of the Precinct•Recruit, train, develop and coach Agents and other store personnel•Optimize client satisfaction and loyalty•Manage the repair, installation, and service of computer and consumer electronics products•Communicate strategies goals to the team in a clear, accurate, and timely manner•Develop business plans with senior management•Maintain a clean, welcoming, and organized Precinct•Precincts outside of a Best Buy store only: Manage entire store operations while performing as on-duty manager

Minneapolis-St. Paul, Mn & Northern Virginia

• Responsible for vendor management ensuring that product and materials were disbursed throughout the country. (fixtures & graphics)• Responsible for training effective communication through email, conference calls, and an internal web based tool.• Conduct training's of multiple new initiatives through verbal, electronic based and hands on training.• Participate in quarterly travel to various markets nationwide in order to inspect completed field work.• Communicate daily updates to multiple field teams through the use of email, XLS spreadsheets, power point, conference calls and various web based tools. • Responsible for my team’s ability to communicate effectively with store staff and special project teams in the field.• Proven record at managing people from a remote location.• Crafted departments first SOP to be used company wide.• Responsible for training out the SOP to current and any future employees.

New York, New York

Managed a multi-talented staff of 10 to open new stores from shell to full merchandising and grand openings. Remodeled existing stores throughout the country. Project managed the opening of new stores.• Traveled 75% of the year with a team of 10 to increase market share by remodeling existing stores.• Budgeted and scheduled all travel for entire team.• Trained managers and line level employees on how maintain initiatives during the new store and remodeling processes.• Ensured project completion while maintaining a budget for contractors, electricians, and heavy equipment.