Norm Lau Email & Phone Number

Toronto, Ontario, Canada

• Led team of 11 Designers to develop wholly new No Return roguelike survival mode, Guitar Freeplay and Lost Levels features in collaboration with multiple supporting disciplines from alpha to ship• Created Jira dashboards to identify production trends and blocking issues to proactively flag risks and provide solutions for project leadership and production partners• Initiated and executed a pulse survey process to regularly gather and address team feedback for improved team health

Toronto, Ontario, Canada

Promoted to Senior Producer for autonomously leading Player Package and Core Tech teams with transparency, candor and trust, through a critical production period, while championing grander team health initiatives

Toronto, Ontario, Canada

• Managed total of 11 developers across Player Package and Core Tech Teams, consisting of Designers, Engineers, and QA, in close collaboration with supporting discipline teams• Fully owned detailed milestone planning and sprint breakdowns with Product Owners to ensure alignment with Director goals• Created regular reports and presentations, for project leadership to pro-actively flag risks and provide mitigation strategies • Established playtest process to ensure consistent peer review and foster a culture of candid feedback and rapid iteration

Toronto, Ontario, Canada

Toronto, Canada

• Oversaw the Missions Team of 18 developers, including Level Designers, Level Artists, Technical Directors and QA• Executed high level planning and production schedule while ensuring clear communication to team members, and removing impediments where needed• Managed opening missions of the game which included game mechanics tutorialization and player onboarding• Collaborated with User Research teams to convert playtest feedback into actionable tasks to increase mission content quality • Prioritized project needs with Mission Team responsibilities while working with cross-discipline dependencies• Presented regular reports, presentations and planning updates for the senior production team to flag risks and collaborate on mitigation strategies• Provided management support for team members including performance feedback, coaching, task prioritization and conflict resolution

Toronto, Canada

• Executed high level and sprint planning, scope vs capacity, and risk mitigation for 24 recruitment missions• Oversaw two Level Designers, a Narrative designer and QA to ensure timely delivery of the recruitment missions at a high quality• Managed primary production of the project's E3 2019 Gameplay Reveal sequence, working with key stakeholders and cross-discipline dependency teams• Lead project's legal coordination amongst various development disciplines while communicating with Legal Team to prioritize timely turnaround on production legal issues• Supported Missions Content Team by leading mission reviews, facilitating daily scrums, and managing dependencies

Toronto, Canada

• Oversaw team of three Concept Artists to bring the Art Director's vision of Silicon Valley to life• Managed tasks and organization of the Lighting Team to ensure quality goals were met• Prioritized team health, which included organizing multiple outings and monthly events to maintain high morale• Supported the senior Production Team by managing portions of the Toronto team's budget• Coordinated travel arrangements for team members and external visitors

Toronto, Canada

Toronto

Toronto

Cma, Cpa, Accounting And Business/Management

Professional Certificate, Accounting

Activities and Societies: Atkinson Professional Accounting Association

Bachelor Of Commerce (B.Com.), Economics, Finance, Accounting