Norm Pearson, Mba Email & Phone Number

Lebanon, Oh, Us

Lebanon, Oh, Us

Downers Grove, Il, Us

3Cloud is a top Microsoft services partner focused 100% on the Azure platform. We help clients build, migrate, modernize and manage their applications, infrastructure, data and analytics in the cloud. Founded by Microsoft executives, 3Cloud combines a team of highly experienced cloud architects and technologists with a strong network of Microsoft sales and engineering relationships to deliver the ultimate Azure experience for our clients.My role at 3Cloud is to work with clients to better understand their business challenges and design modern application solutions on Azure as a Solutions Architect on the Application Innovation team.

Milwaukee, Wisconsin, Us

• Valued as an expert technical sponsor to business stakeholders supporting a global array of customer-facing, revenue-generating platforms throughout the product and development lifecycles• Skillfully contributed to an extensive portfolio of online banking products leveraging strengths in iterative systems design, strategic planning, systems engineering, and solutions architecture• Provided technical team leadership and oversight for high-value initiatives as a respected and seasoned subject matter expert in the areas of server engineering, web architecture, and high availability solutions• Defined resilient systems architecture in response to complex business requirements including both Azure and on-premise server infrastructure, global availability tools, and secure networking protocols• Collaborated across multiple technical disciplines to orchestrate the design and delivery of new platform components, adapt evolving business needs, and evaluate opportunities for measurable improvement• Cooperated with leadership and Scrum masters to align tasks for staff-level engineering resources, develop planning artifacts, and continuously adapt in response to new challenges• Deeply involved with in the process of gathering requirements, estimation, design, and task formation using cross-functional Agile methodologies with tools including Microsoft DevOps, Jira, and ServiceNow• Managed against strict cybersecurity standards such as PCI and NIST using end-to-end encryption for sensitive data both in-transit and at-rest using TLS certificates, Voltage, Apigee and secure protocols• Regularly consulted with key subject matter experts internally to gather endorsements and adapt draft designs to evolving policies around cybersecurity, DNS, cloud, containerization, & networking• Participated centrally in the formation and integration of a new enterprise shared CI/CD pipeline to drastically increase developer efficiency, & securely integrate external software supply chains

• Respected as a knowledgeable technical champion to product stakeholders supporting a large collection of globally arrayed, customer-facing, and revenue generating financial applications • Provided technical guidance and analysis for refreshing a broadly deployed F5 BIG-IP Local Traffic Manager & Global Traffic Manager environment• Orchestrated key aspects of major lifecycle upgrade initiatives such as planning, labor cost analysis, and strategic approach with careful consideration for maximizing uptime• Partnered closely with vendor contacts on key upgrade initiatives to communicate challenges, understand product roadmap, develop strategic plans, and overcome difficult barriers• Cooperatively collaborated with multiple internal teams such as Operations, Project Management, and Incident Management to implement new infrastructure, decommission end-of-life assets, remediate major events, and evaluate opportunities for improvement• Oversaw regular updates to an ITIL-compliant CMDB and produced timely metrics relating to supported software versions and hardware platforms for technical stakeholders• Demonstrated quarterly progress-related analytics and status to executive leadership and responded to inquiries concerning challenges and future direction

Houston, Texas, Us

• Professionally consulted with application stakeholders, project management, and technical peers concerning high-availability options for new applications and changes to existing products as a result of product evolution, security, regulatory, and/or compliance-related directives• Designed F5 BIG-IP LTM & GTM configuration modifications and provided deployment, troubleshooting, and research support for web-enabled tier one financial products• Transitioned legacy configurations from end-of-life equipment to modern platforms for compliance, increased security, performance, and reliability• Maintained excellent incident resolution and RTO statistics attributing to high customer satisfaction• Participated in an ITIL Service Validation & Testing routine which included peer review, compliancy validation, certification testing, and change management prior to deployment

• Responsible for hosting a wide variety of Windows-based server systems and F5 load balancers across 4 geographic locations primarily using HP c-Class blades, F5 BIG-IP, EMC CLARiiON & Symmetrix V-Max storage technologies, and Cisco networking equipment while achieving 99.95% uptime• Provided high-value technical consulting for internal stakeholders to drive business initiatives and apply best practice architectural solutions using VMware, F5 Local Traffic Manager, and IIS/.NET/SQL Server• Maintained service level agreements with internal stakeholders for top tier customer-facing and revenue-generating systems• Identified as a "thought leader" in the areas of process automation, load balancing, physical-to-virtual enablement projects, and disaster recovery• Directly guided a highly effective team of junior, mid-level, and intern engineering staff on day-to-day operational tasks including datacenter hardware installation & maintenance, IIS, SQL Server administration, and application deployment automation• Architected, implemented, and maintained large scale, cross-platform, web-based applications generating greater than $15MM annually• Virtualized physical Windows Server systems achieving a 90% physical to virtual ratio to greatly reduce operational costs, enhance server manageability, and deliver a highly available core hosting service• Leveraged shared services methodologies to quickly respond to business requirements and support a rapidly evolving software development lifecycle• Prepared disaster recovery plans involving F5 load balancers, database geoclustering techniques, SAN replication, and highly-available virtualized infrastructure for site-level redundancy• Built multiple SQL Server database instances for high-availability using HP c-Class hardware, Microsoft Cluster Services, Veritas Cluster Server, Veritas Enterprise Administrator, and EMC SAN components

Cincinnati, Oh, Us

• Provided various database and Internet-related technology professional consulting services as a Microsoft Gold Certified Partner• Served large local and national corporate accounts including Cincinnati Children’s Hospital, Ohio National Life Insurance, and Overstock.com • Instructed clients in a classroom setting on advanced technical topics including SQL Server and Microsoft Office products, often with excellent feedback• Deployed a virtualized hosting solution manage a complex development environment more effectively• Leveraged SQL Server Profiler, Query Analyzer, and SQL Server Dynamic Management Views to identify long-running queries, review execution plans, analyze resource utilization, and eliminate bottlenecks for superior performance gains• Monitored database and system-level errors to diagnose and address critical problems with highly concurrent databases

Cincinnati, Ohio, Us

• Planned and implemented several web-based software development projects leveraging VB.NET• Ensured the stability, integrity, and efficient operation of web-based applications for students and staff• Worked with college administration and a UX specialist to design, develop, and implement a custom content management system• Received the 2003/4 President’s Quality Service Award for superior system design

Bachelor’S Degree, Information Systems, Digital Business

Master Of Business Administration (M.B.A.), Management