Paul North Email and Phone Number
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Astute, results-oriented Information Technology Professional with extensive technical experience with computer and network systems support. Strong knowledge and skills in networking concepts and technologies. Outstanding troubleshooting and customer service skills, as demonstrated by employers whom I have worked for and achieved the challenges that were given.
Badger Technologies
View- Website:
- badger-technologies.com
- Employees:
- 75
-
Product And Software EngineerBadger Technologies Jun 2019 - PresentLexington, Kentucky, United States- Developing in Python Script- Developing in HTML and HTML5- Developing and creating SQL Databases and Tables- Scripting in PHP to connect data to SQL and Websites- Web Design - ( Paint.Net, Adobe Products )- Creating CMS sites and support applications- Robot troubleshooting and monitoring- Performing failure analysis and research root cause- Working with Microsoft Office Products - ( Excel, Access, Word )- Working with Larvel Frameworks- Working with Liveware- Scripting in Java, React.js, js- Managing domains and web servers- Working in Linux, - Ubuntu 16.04 to 21.04 - Debian 9.12 -
Service Planning RepresentativeToshiba Aug 2018 - Oct 2019Lexington, Kentucky Area* Customer Management* Technology Support* Providing Techinical, Contractual and Operational support directly to contacts and partners* Linux Support* Team Collaboration and Management -
It EngineerLexmark May 2018 - Aug 2018Lexington, Kentucky Area* Knowledgebase Migration from all Portals to Service Now – Moving KB Articles to Service Now* Ticket Management and KB Management within Service Now – Approving / Review / Cleanup Articles* Imaging Dell Laptops to Windows 10 / Wiping Dell Laptops / Hardware Exchanges / Deployment* Provide IT support to all employees and troubleshoot complicated and challenging IT issues * Assist with the migration project consisting of in-place migrations / system to system migration / Gmail to Outlook Migrations / moving user data and profile information* Provide IT support for different regions EMEA, AP, LAD, and NA * Provide IT consulting to management teams -
Helpdesk Specialist DeveloperPiramal Pharma Solutions Mar 2018 - May 2018Lexington, Kentucky Area* Administration of MS Windows Server 2003-2008 R2* Management of Cisco routers and Brocade switches* Manage Shortel phones and Dell computer network * Provide IT support to all employees and maintain helpdesk system to record client issues * Assist with migration projects* IT Consultant for the Management Team -
Is Support Specialist / Web EngineerToyota North America Jun 2016 - Sep 2017Georgetown KyToyota, Georgetown Ky – June 20th – September 6th 2017Web Administrator/Developer/IS Technical Support Specialist* Working with business users to coordinate and implement changes to existing web platforms* Providing technical support to end users relating to PC/Desktop/Mobile devices* Installing and configuring software* Web development in PHP using JS and Bootstrap for specific internal websites* Support for Microsoft Hubs* Inventory management* Using Toyota One Service to submit troubleshooting tickets* Building SQL Databases / creating tables / implement data into SQL* Local coordination, installation and on-going support for Windows 7 and Windows 10 desktops, laptops, printers and plotters.* Maintaining a standard image provided by the Corporate office on user laptops, desktops and peripheral devices which may include PDAs, Blackberry and other handheld devices* Maintaining the Web Server and publishing updates via code development -
Web Support SpecialistLexmark International, Inc. Sep 2013 - May 2016Lexington, Kentucky AreaWeb Administrator/Developer*Working with business users to coordinate and implement changes to existing web platforms*Communicating changes, release schedules and business level system changes*QA Analyst working with Selenium Grid and writing automation java code to test websites*Handling customer technical issues related to Lexmark Rewards Program*Keeping up to date with spec sheets and tables for the latest printer hardware related products*Obtaining ownership of internal system known as Kiado (InDesign System)*Coordinating with Marketing Teams and VP’s regarding updates*Developing a training website using AEM to give the ability to users to learn internal systems*Troubleshooting issues referencing to Kiado and other system platform related issues*Traveling to provide training to other teams and departments for internal Lemark systems*Managing process flows and ownerships of Kiado task related items*Managing Lexmark user accounts for Printer Rewards program*Supplying monthly up to date sales reports*Managing and setting up virtual machines for testing websites in different environments*Managing high level database content*Scheduling training sessions for users and departments for Kiado training*Maintaining Indesign Server configurations and licensing -
It Support SpecialistPcm Enterprise (Sarcom) Nov 2010 - Sep 2013Dayton, Ohio Area*Taking 20 or more calls per day from local Caresource users to provide support*Using BMS Ticketing System to process tickets*Provide end user PC Support and assist end users in connecting to network*Providing access to end users so they can do their everyday job duties*Editing values within the windows 7 and XP registry to remedy issues*Adding and removing network printers within Windows 7 and XP *Booting Windows 7 into safe mode for diagnostics and analyzing boot up issues*Repairing Outlook 2010 issues*Troubleshooting Outlook 2010 Creating and Repairing PST files*Outlook loading issues where users could not access outlook and had to rename .OST to .OLD*Removed outlook profiles and recreated new ones*Ran the PST repair tool or SCANPST.exe to fix PST files*Ran the Office Repair tool to fix Outlook or Office Loading issues*Created users and groups within AD and when passwords expire had to update them for logins*Created distribution lists for users within AD and added users to DL*Updated signatures within Outlook per company policy standards*Switched users to cached mode so calendars would update or download for users*Removed add-ins such as SharePoint, messenger, and other add-ins so outlook would load*Setting up wired and wireless networks within a Windows 7 Environments*Adding and removing hardware within device manager in Windows 7 Environments*Installing applications within a Windows 7 environment (Only if its approved app)*Managing users and groups within a Windows 7 Environment*Taking calls from local G.E employees to provide Web Portal and Application Support*Using Siebel to log tickets into the que and process end user request*Provide end user PC Support and assist end users in connecting to the G.E VPN*Providing access to end users so they can do their everyday job duties*Providing break/fix support for the local environment*Debugging defects of the application and reporting them into Quality Central. -
It Support SpecialistAmazon Oct 2010 - Jan 2011Hebron Ky*Logging into Remedy Ticketing System and completing task as assigned.*Supporting Windows XP, Vista, and Windows 7 images.*Imaging Dell and IBM base laptops and desktops from XP and Vista to Windows 7.*Created PO's within inventory system to receive product that had been order*Supported handheld scanners such as MC9090’s, Symbols 3190, 9808 and Honeywell models*Programmed and imaged the handheld scanners for associates on the warehouse floor*Setup Zebra ZPL Printers for associates to print labels for product*Used the program Putty to perform most of the test with Zebra Printers and logging into server*Setup Wireless Certificates on necessary laptops*Setup Polycom phone system -
It InstructorEarle C Clements Job Corp Ctr Nov 2007 - May 2008Morganfield Ky* Worked directly with students and staff, on debugging high-end Netware servers. * Troubleshot complicated hardware and software issues* Provided technical support to network administrators * Assisted the quality assurance department with testing of Microsoft beta products. * Helped configure and troubleshoot VPN connections. * Created knowledge-based ticket system for documenting identified bugs and feature failures. * Created and maintained knowledge-based library mainly for Apple product support documents.* Provided training and Apple Macintosh support for students and employees. * Setup and maintained 25+ user group exchange email servers. * Provided help desk support on internal Apple computers.
Paul North Skills
Paul North Education Details
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Pc Repair, Support -
Campbell County High SchoolComputer Science
Frequently Asked Questions about Paul North
What company does Paul North work for?
Paul North works for Badger Technologies
What is Paul North's role at the current company?
Paul North's current role is Product Engineer for Badger-Technologies.
What is Paul North's email address?
Paul North's email address is je****@****ark.com
What is Paul North's direct phone number?
Paul North's direct phone number is +160677*****
What schools did Paul North attend?
Paul North attended New Horizons Regional Education Centers, Campbell County High School.
What skills is Paul North known for?
Paul North has skills like Technical Support, Servers, Troubleshooting, Active Directory, Hardware, Microsoft Exchange, Web Development, System Administration, Virtualization, Virtualbox, Vmware, Networking.
Who are Paul North's colleagues?
Paul North's colleagues are C. T. Wolfe, Angelica Mirano, Joshua Carey, Aaron Newell, Paige Hensley, Austin Herman, Ari Ramundo.
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Austin, Texas Metropolitan Area2shipwell.com, dropoff.com -
Paul North
Founder Of Meet The Ocean. The Explorers Club Fellow. Polar Expedition Diver. Conservation Filmmaker. Public Speaker. Podcast Host.Portland, Or -
2nyc.rr.com, pega.com
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3yale.edu, yale.edu, yale.edu
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