Melissa Norton Email and Phone Number
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Melissa Norton personal email
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Melissa Norton is a Strategic Partner Manager at DoorDash at DoorDash. She possess expertise in hotels, hospitality industry, hospitality, hospitality management, sales and 13 more skills. Colleagues describe her as "Melissa was my predecessor managing the Atlanta Metro market for Booking.com and she left behind a legacy! Melissa has built respected relationships with hotel stakeholders in the market and is still talked about in the market to this day! Working with Melissa in the same office, I witnessed first hand her dedication, motivation, and goal oriented mentality day in and day out. Melissa always put 110% effort into everything she did, works smart, and would be an excellent asset to any… Show more" and "I have had the extreme pleasure of working with Melissa at Booking.com where she was the Account Manager for the Atlanta market. Melissa cultivated great relationships with her Accounts due to her value based suggestions to improve business, offering creative solutions to ease problems, and always being there for her Clients. As an employee and team member, Melissa produced high quality work in a timely manner. She is extremely dependable, knowledgable and loved what she did. She was a… Show more"
Doordash
View- Website:
- doordash.com
- Employees:
- 16265
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Senior Strategic Partner ManagerDoordash Sep 2022 - PresentAtlanta, Georgia, United States
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Strategic Partner ManagerDoordash Oct 2020 - Sep 2022Atlanta Metropolitan Area
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Revenue ManagerOyo Usa Feb 2020 - Jul 2020Greater Atlanta AreaCreated and oversaw revenue strategies for the first 60-90 days a property is live with Oyo Brand. Handled properties for Southeast and Northeast regions with 20-30 properties at once. ● Performed detailed calls with property owners to align from beginning and build trust to avoid churn. ● Analyzed multiple data points to create demand curves, set prices and target forecasts for each hotel.● Understanding of historical channel mix, target demographic and comp-sets, events/high demand periods, and conversion factors such as photos and reviews for each hotel/ market.● Collaborated with internal and external stakeholders to initiate strategies and monitor results. -
Business Development ManagerOyo Usa Oct 2019 - Feb 2020Greater Atlanta AreaAcquired new business within the assigned area through prospecting, cold calls and in person meetings.● Built and developed relationships with property owners to better understand their needs and strategically pitch the Oyo brand.● Negotiated contract terms and communicated understanding of contracts with owners. ● Collaborated with internal teams to develop a plan of action to bring hotels on board with Oyo.
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Account ManagerBooking.Com Sep 2014 - Oct 2019Atlanta, GeorgiaResponsible for account management and revenue optimization of hotels in Atlanta, which is a top destination for the company. I pride myself in being able to establish and maintain successful relationships with my hotel partners. Strategize and set goals with these partners and discover new ways to help them optimize and utilize their booking.com platforms to grow their business and ours. Provide partners with data driven analytics, performance reports and suggestions to increase exposure to maximize performance. Work closely with the Atlanta Convention and Visitors Authority and partners to have strong knowledge of the city, its main drivers and booking patterns and be able to prepare quarterly forecasts for my market. I have consistently maintained a 20% market share growth and successfully assisted several properties in my market to reach Key Account status for the company. -
Sales ManagerSage Hospitality Jan 2014 - Sep 2014Marietta, GaWorked as Sales Manager for Courtyard by Marriott Atlanta Marietta. Responsible for all Group and Corporate Travel for a 146 room hotel. Ensure all revenue goals are achieved or exceeded by soliciting past and new business via phone and cold calling. Manage relationships with existing accounts and work to build new. Work closely with all departments of the hotel to ensure guest satisfaction. Participate in weekly revenue strategy calls to increase production and maximize revenue. Responsible for monthly production, pace and forecast reports for group and corporate business. Responsible for managing and mentoring 1 sales coordinator. -
Leisure Sales ManagerHard Rock Hotel Oct 2011 - Oct 2013Las Vegas, NvEstablished and maintained successful online travel agency, wholesale and consortia partnerships. Responsibilities included negotiating contracts, margins, preferred status & placement, marketing and additional contract terms to maximize revenue. Monitored current market trends as well as competitive set to determine best rate, marketing and promotional strategies. Maintained rate parity across all channels to maximize brand integrity. Worked closely with online partners and extranets to ensure all content and information was correct and up to date. Maintained contact lists and promotional logs. In charge of sending out all hotel notifications to partners such as general updates, promotions, and stop sells. In this role I helped to successfully increase the hotels leisure account base by 150% and increased international business which brings in a longer length of stay and additional ancillary spend. Worked closely with internet marketing team on promotions and paid marketing campaigns for online channels. Also worked closely with hotel operations team to ensure customer satisfaction and resolve any partner issues. -
Leisure Sales ManagerPalms Casino Resort Aug 2011 - Oct 2011Las Vegas, NvEstablished and maintained all online travel agency and wholesale partnerships. Helped to create and implement a corporate account program and solicit new businesses for the property. Attended tradeshows and call center visits to promote the property and brand awareness. Assisted Director and VP with day-to-day needs -
Revenue ManagerEmerald Suites Hotels Dec 2003 - Aug 2011Started my career at Emerald Suites as an accounts receivable clerk. Was promoted throughout the years to accounts payable and accounts receivable supervisor and ended my career here as revenue manager. Was in the role of revenue manager for just over three years and handled up to four properties at a time. My main responsibilities included online travel agency and wholesale contract negotiations, extranet setup and management, parity monitoring, revenue strategy and management, historical and competitive data analysis, social media and website management, marketing and email campaigns, accounts payable and receivable.
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Order Entry/Audit SupervisorH & H Enterprises Mar 1999 - Dec 2003Main duties included detailed auditing of all order paperwork for a promotional products company. Managed customer service calls and assisted sales team with administrative work and projects. Oversaw two employees in the Order Entry department.
Melissa Norton Skills
Frequently Asked Questions about Melissa Norton
What company does Melissa Norton work for?
Melissa Norton works for Doordash
What is Melissa Norton's role at the current company?
Melissa Norton's current role is Strategic Partner Manager at DoorDash.
What is Melissa Norton's email address?
Melissa Norton's email address is me****@****ash.com
What is Melissa Norton's direct phone number?
Melissa Norton's direct phone number is +170244*****
What skills is Melissa Norton known for?
Melissa Norton has skills like Hotels, Hospitality Industry, Hospitality, Hospitality Management, Sales, Revenue Analysis, Tourism, Marketing, Account Management, Resorts, Competitive Analysis, Online Advertising.
Who are Melissa Norton's colleagues?
Melissa Norton's colleagues are Devon Lundy, Brent Barr, Juan Pablo Doumet, Holly Steel, Sally Enos, Lyndsey Leask, Skylar Mcleod.
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Melissa Norton
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