Jacky Wang Email & Phone Number

Sydney, Nsw, Au

Castle Hill, New South Wales, Australia

Through existing and developing knowledge of another passion (running), I became an approachable assistant to new and incoming runners or walkers looking to make informed purchases to supplement their outdoor activity(s). I am part of a team that delivers customer service with a focus on returning customers through building strong customer relationships, which is core to the Pace Athletic brand. This includes informing, measuring and finding the right fit over getting a sale done, requesting… Show more Through existing and developing knowledge of another passion (running), I became an approachable assistant to new and incoming runners or walkers looking to make informed purchases to supplement their outdoor activity(s). I am part of a team that delivers customer service with a focus on returning customers through building strong customer relationships, which is core to the Pace Athletic brand. This includes informing, measuring and finding the right fit over getting a sale done, requesting stock from either of our six stores (and warehouse) to fulfil customer demand, and processing online pick-up orders all whilst keeping a keen eye for detail. Maintaining store presentation (with some visual merchandising) and ensuring the correct pairs of shoes go out are critical to cutting stock discrepancies. Show less

I was a Journey Maker operating bus routes in Region 9 (Eastern Suburbs), taking people where they needed to be safely and reliably. Public transport has always been a passion of mine so this role let me contribute to delivering the service I expect as a commuter myself. A smooth ride, on-time running, and care for our customers especially those less mobile and elderly were several goals I aimed to deliver morning, afternoon or night. Factors outside my control such as traffic and weather… Show more I was a Journey Maker operating bus routes in Region 9 (Eastern Suburbs), taking people where they needed to be safely and reliably. Public transport has always been a passion of mine so this role let me contribute to delivering the service I expect as a commuter myself. A smooth ride, on-time running, and care for our customers especially those less mobile and elderly were several goals I aimed to deliver morning, afternoon or night. Factors outside my control such as traffic and weather created challenges in running to the timetable so I adjusted my driving style according to how I am doing with the provided timing points on my journal. This was while maintaining awareness of the road environment around me to safely drive more efficiently using local road and lane knowledge or making additional stops without obstructing traffic to let time catch up to timetable. In doing so I avoided missing commuters wishing to catch my service while still allowing those on board to reach their destinations as planned, especially beneficial to those making a connection with other transport. Show less

Sydney, New South Wales, Australia

I was part of the Online Fulfilment team, picking, staging and packing customer orders at Myer Sydney City. This required attention to detail and a "work fast" attitude to ensure customers were promptly receiving all the correct items in good condition without any store tags. I primarily picked items from their locations in the store collated by floor before returning to the Online Fulfilment base to "stage" them, where they were grouped by customer order and packed. This required floor… Show more I was part of the Online Fulfilment team, picking, staging and packing customer orders at Myer Sydney City. This required attention to detail and a "work fast" attitude to ensure customers were promptly receiving all the correct items in good condition without any store tags. I primarily picked items from their locations in the store collated by floor before returning to the Online Fulfilment base to "stage" them, where they were grouped by customer order and packed. This required floor knowledge and a sense of urgency to locate the required items in good time, whether they are on the floor or out the back in the store rooms. Show less

Sydney, New South Wales, Australia

Initially a Christmas Casual and kept on after January 2020, I was a presence on the floor, engaging customers and helping them find what they need through maintaining product knowledge of items in my area (Youth, Level 4). Tasks also included running the registers to complete customer purchases, and "recovery" of items from the fitting room back to their correct location on the floor.

Sydney, New South Wales, Australia

In this role, I became a leader in the kitchen area, delegating tasks to Crew Members to continue delivering kitchen processing times that were under 60 seconds. I also continued to work morning "open" shifts starting as early as 5:00am, as well as training numerous new Crew Members, familiarising them with the procedures to keep them safe while working efficiently, such as "clean as you go".

Sydney, New South Wales, Australia

As a back kitchen member, I was part of a team cooking and assembling food on the "line" in a fast-paced environment. As my first job, I developed core communication and teamwork skills as we collectively needed to work well together to deliver food items in the target time. We all rotated around "dropping" product - cooking hot food ingredients to complete orders, assembling on the "line", and restocking freezers, line containers, and wrappers/boxes for the menu items. My committment to… Show more As a back kitchen member, I was part of a team cooking and assembling food on the "line" in a fast-paced environment. As my first job, I developed core communication and teamwork skills as we collectively needed to work well together to deliver food items in the target time. We all rotated around "dropping" product - cooking hot food ingredients to complete orders, assembling on the "line", and restocking freezers, line containers, and wrappers/boxes for the menu items. My committment to working properly - an "I'm paid to work" attitude, led to my eventual promotion to Crew Trainer. Show less

Bachelor Of Science (Computer Science)

𝗦𝗼𝗰𝗶𝗲𝘁𝘆 𝗶𝗻𝘃𝗼𝗹𝘃𝗲𝗺𝗲𝗻𝘁: Campus Runners - RunSoc • Arc Delegate + Grievance Officer (2022) • Marketing Subcommittee (2021) Computer Science.

Bachelor Of Media Arts, Distinction

Animation, and Moving Image minors.

Higher School Certificate

I undertook the Higher School Certificate (HSC) from 2016-2017. My subjects were: • English Advanced • Mathematics Advanced • Mathematics.