Nowar Yacoub Email & Phone Number

Fleet, GB

- Spearheaded key client relationships, emphasising growth and collaboration within the tech and retail sectors.- Worked closely with strategic partners to co-create innovative solutions tailored to meet unique tech and retail customer needs.

- Led key client accounts, focusing on nurturing and expanding relationships.- Developed and cultivated large-scale customer relationships to deliver complex solutions that maximise client success.- Provided high-value, high-quality service offerings to meet specific customer requirements.- Championed data management and CRM initiatives to optimize client.

- Demonstrated a profound understanding of product offerings to effectively position within the marketplace.- Actively developed and mentored team members to enhance their skills and performance.- Designed creative solutions tailored to meet diverse customer needs, ensuring satisfaction and loyalty.

Slough, England, United Kingdom

Client growth focused:- Achieved high levels of customer satisfaction through exceptional service delivery.- Developed and implemented innovative solutions aligned with strategic goals.- Provided valuable industry insights to drive client engagement and business growth.

Slough, United Kingdom

Client retention focused: - Proven track record in customer service reviews and cultivating relationships with C-level executives.- Experienced mentor providing guidance and support.- Regional champion for GCP, AWS, and Cloud Academy, driving adoption and expertise.- Active representative at vendor events, fostering partnerships and enhancing brand presence.

Slough, United Kingdom

Client acquisition focused:- Recognised as a top regional performer, consistently exceeding sales quotas.- Championed GDPR initiatives to educate stakeholders within the region.- Expertise in pipeline development and accurate forecasting.- Dedicated to customer satisfaction, adept at account management, planning, and development.

London Heathrow

- Delivered customer service to all levels, including C-level executives.- Managed data entry, filing, and systematic operations, handling customer queries effectively.- Interacted with staff across all organisational levels and contributed to Total Quality Management initiatives, from IT support to internal staff training.- Adhered to stringent industry.

- Experienced in face-to-face customer interaction, adept at multitasking, and effective collaboration within teams of varying sizes.- Developed proficiency in following best practices, processing information swiftly, and making informed, actionable decisions.

Kingston Upon Thames, United Kingdom

- Took on the role of student representative to support peers in their learning and integration into the course.- Acted as a liaison between students and staff, facilitating communication and addressing issues through regular meetings to gather and discuss feedback from both perspectives.

Guildford, United Kingdom

- Served as the lead European contact for coordinating the ordering and delivery process, ensuring journalists and marketing partners received pre-release software.- Managed republication projects for game titles such as FIFA and Battlefield, overseeing internal system tracking, artwork approvals, and supplier handoffs.- Played a pivotal role in migrating.

Sunbury-on-thames

Offered the role by the Head of Sixth Form to assist a student with coursework and classwork, ensuring comprehension of the content.

Staines-upon-thames

- Established an online electronics modification company specialising in integrating custom-designed features into game console controllers.- Developed business acumen through marketing, sales, and strategic partnerships.

London, United Kingdom

- Conducted meticulous data entry to uphold accuracy and consistency, enhancing business knowledge.- Led the development of the company website from iteration to production phase.

Staines

- System data entry, document filing and presentation skills.

Bsc, Business Information Technology, First Class With Honours

Activities and Societies: Student Representative and Football Team

Business, Information Technology, Media Studies, General Studies, A-C

Activities and Societies: Football Team Received numerous awards for recognition of achievement.

Eight A*-C

Activities and Societies: Football Team