Norberto Yamazoe Email & Phone Number

State Of São Paulo, Brazil

Sao Paulo, Sp, Brazil

- Reporting to the COO, was responsible for the Partnerships Strengthening, positioning the company as a cloud infrastructure and modern workplace solutions leader- Data center migration to the cloud (a pioneering initiative among the 100+ Group subsidiaries), resulting in accelerating the learning curve and reducing the time to market of cloud offerings, complemented by RPG, IoT, big data, and analytics solutions.- Business plan for the dedicated/private cloud hosting offer, managing end-to-end projects.- Restructuring of the service team with the adoption of KPIs, remodeling of support tools, and follow-up meetings.- Pre-sales division creation, with a technical and business vision, validating customer needs, designing the most appropriate scenarios, in addition to meeting commercial demands, together with the technical team.- Business/execution plan for prospecting customers outside the Japanese market, as well as building new businesses in Brazil.- Systems integration projects with virtualization and SaaS solutions, business plan for offering dedicated/private cloud hosting services, combining speed, availability, flexibility, and competitive cost.- Management of the main customers for systems integration and data center solutions, strengthening partnerships with the main manufacturers in the market such as Cisco, Microsoft, Trend Micro, Red Hat, Veeam, VMWare, Dell, HP, Computer Associates, Juniper, Hitachi, Suprema Inc, Forcepoint, TransWare.- Member of a multidisciplinary group with members from Japan, the United States, England, and France to prepare a business plan aimed at building a data center in Brazil, obtaining commercial alliances, and partners for the implementation of infrastructure, commercial and financial analysis, the study of possible locations, Due Diligences, evaluating possible acquisitions in the Brazilian market.

Sao Paulo

- Reporting to the CEO until 2017 and COO until 2019, leader of the commercial and customer service teams, managing a 12 members team, promoting closer ties with traditional partners, planning operations in the SaaS model that contributed greatly to sales, with the company achieved the best results in 2014, pre-crisis, and 2019, post-crisis.- Business plan to offer private cloud, resulting in a 236% increase in sales of this service in the 2013-2014 biennium.- Due to the high demand until 2014, he had the opportunity to manage some end-to-end projects, from opportunity identification, design, schedule, costs, partners, suppliers, implementation, and post-implementation.- As Customer Service team leader, promoted the implementation of KPI's, remodeling of support tools and weekly customer service follow-up meetings brought about significant improvements, such as an 80% reduction in service queues and an increase in general satisfaction rates.

Sao Paulo, Brazil

Report: president, was responsible for the business plan for the company's initiatives outside the Japanese market, the company's focus until then, incorporating companies such as Gafisa, Scopus, Gomes da Costa, and Sao Paulo State Military Police into the portfolio, obtaining, even with the market under the effect of the sub-crisis, prime, the company's best result so far.Participation in a multidisciplinary team made up of specialists in the data center market from Japan, the United States, England, and France for the elaboration of a business plan aimed at building a data center in Brazil, the search for commercial alliances, partners for the implementation infrastructure, commercial and financial analysis, the study of possible locations, due diligence to evaluate possible acquisitions in the Brazilian market were some of the activities carried out.

Reporte: diretor comercial, key account junto aos principais clientes, líder do time de vendas (5 colaboradores) dos serviços de integração e data center, apoio ao time de vendas dos serviços de telecom MPLS/IP VPN (4 colaboradores).Por iniciativa do diretor comercial, em 2002 costurou parcerias com os principais fabricantes para a oferta de soluções de integração, datam desta época a formalização de parceria junto à Cisco, Microsoft, Red Hat, Computer Associates, Trend Micro, Juniper, Websense e Hitachi Software.Participação no processo, liderado pelo nosso presidente, de reestruturação dos serviços de data center, que eram prestados em infraestrutura própria e que foram migrados para um data center de classe global, como resultado, as vendas cresceram mais de 200% com projetos envolvendo private cage, racks e servidores dedicados, em 2005 fomos agraciados, pela nossa controladora, KDDI Corp, com o prêmio de desempenho em vendas dos serviços de data center.

São Paulo, São Paulo, Brazil

Líder dos times de vendas e desenvolvimento web, totalizando 12 colaboradores, ajudou na formatação das ofertas de hospedagem em sistema operacional Windows e banco de dados SQL, além das ofertas de housing (co-location), hospedagem dedicada e compartilhada, além de trazer para o Brasil de maneira pioneira, por intermédio da nossa matriz no Japão, o modelo de licenciamento Microsoft SPLA.

Como supervisor de operações, contribuiu para os serviços de suporte e primeiras iniciativas de desenvolvimento de websites, datam desta época os primeiros sites brasileiros de empresas como Honda, Canon e Fujifilm. Também nesta época começou a se interessar pela área comercial ajudando a vender os primeiros serviços de desenvolvimento de websites e hospedagem.

Master Of Business Administration (Mba), Business Strategic And Economic Management

Eletric Engineering, Microeletronic

Electric Engineering with emphasys in micro Electronic.

Highschool, Sciences