• Manage the Global AP process, which includes corporate card programs, vendor management, expense reimbursement, vendor invoice and credit memo processing, and payment disbursements.• Ensure AP processing is timely, accurate, accurate, complete and in compliance with company policies, and provide immediate visibility to senior management on critical issues.• Develop and maintain AP controls and policies.• Ensure proper audit support exists for all items related to accounts payable… Show more • Manage the Global AP process, which includes corporate card programs, vendor management, expense reimbursement, vendor invoice and credit memo processing, and payment disbursements.• Ensure AP processing is timely, accurate, accurate, complete and in compliance with company policies, and provide immediate visibility to senior management on critical issues.• Develop and maintain AP controls and policies.• Ensure proper audit support exists for all items related to accounts payable and expense reports.• Document procedures for the global accounts payable process.• Manage global supplier relationships and resolve all vendor account discrepancies in a timely manner.• Increase efficiency and accuracy of vendor invoicing and payment through process improvement, automation, and collaboration with other functional teams.• Ensure activities from corporate credit card and time & expense reports comply with company policy and are properly recorded.• Support ad hoc projects such as system upgrades, audits, and annual compliance, including managing the annual 1099 reporting process.• Develop, benchmark and report AP metrics, and assist with cash forecasting.• Champion best practices and assess process improvement opportunities that drive improved efficiency and productivity. Show less

Invoice Mgt / Cash & Bank - $14.5B Payments, 850k+ Invoices, 10k Vendors, 99%+ Accuracy, 90%+ Paid to TermTravel & Expense - $30M Spend, 50k Expense Reports, 300k Corp Charges, 3.5k Active CardsTax & Compliance – 500 Tax Documents, $400M Filings, 4-6 Audits AnnuallyFreight Pay - $1B Payments, 700k Invoices, 360 Vendors• Indirectly manages all process towers (P2P, T&E) at our Business Processing Outsourcing (BPO) partner Genpact. • Manage the end-to-end (E2E)… Show more Invoice Mgt / Cash & Bank - $14.5B Payments, 850k+ Invoices, 10k Vendors, 99%+ Accuracy, 90%+ Paid to TermTravel & Expense - $30M Spend, 50k Expense Reports, 300k Corp Charges, 3.5k Active CardsTax & Compliance – 500 Tax Documents, $400M Filings, 4-6 Audits AnnuallyFreight Pay - $1B Payments, 700k Invoices, 360 Vendors• Indirectly manages all process towers (P2P, T&E) at our Business Processing Outsourcing (BPO) partner Genpact. • Manage the end-to-end (E2E) transactional process delivery (P2P) in line with defined quality for the North American region (BPO provider) as set forth in the Service Level Agreement (SLA).• Identify / resolve / escalate (operational) issues in transactions / processes executed by BPO/Genpact and act as a problem solver for the North American region.• Drive change by identifying process improvements from an E2E perspective, work with various stakeholders to implement process and ERP enhancements.• Manage the BPO team and develop a clear escalation path to resolve operational issues quickly and efficiently. Develop a rapport and relationship with the BPO/Genpact and open dialog to manage issues as partners.• Develop and maintain transparent issue logs by tower and stakeholder. Identify conscience action plans and drive resolution of action plans to address issues identified. • Consolidate, propose and implement performance improvement actions in conjunction with internal customers and the BPO provider.• Report the area metrics or KPIs to all stakeholders for the GBS. Develop action plans and implement process improvements for KPIs below the standard SSC metrics.• Robotics Process Automation (RPA) oversight.• Act as the intermediary (liaison) between GBS, BU & the BPO. Show less

• Maintaining multiple customer environments on an on-going basis.• Balance multiple priorities, to be prepared for future events as well as expected changes.• Understand the client’s Travel and Expense environment.• Maintain regular meetings with the client, discussing: goals, priorities, product roadmap, monthly releases and positioning additional services for identified gaps. • Manage the expectations of the client by understanding the key business drivers and their… Show more • Maintaining multiple customer environments on an on-going basis.• Balance multiple priorities, to be prepared for future events as well as expected changes.• Understand the client’s Travel and Expense environment.• Maintain regular meetings with the client, discussing: goals, priorities, product roadmap, monthly releases and positioning additional services for identified gaps. • Manage the expectations of the client by understanding the key business drivers and their prioritization.• Provide business acumen and strive to understand the business requirements in order to best configure the system and exceed client expectations. • Gather advanced functional and simple technical business requirements from client with potential translation into a Solution Suggestion according to client needs and scope of Concur products/services.• Configure at a macro level as well as specific features and functionality at a module level.• Assist in identifying usage gaps to increase adoption levels.• Facilitating manual and automated data imports and exports.• Creating, Monitoring, Updating and Closing support cases.• Ensure completion of deliverables, managing schedules with creative and technical success. • Liaison with client team members and Concur internal resources to ensure understanding and clear communications. • Consistently communicate project status with Account Management and Concur Advantage management team as needed.• Mentor new consultants that join the department and mentor peers on the team as appropriate.• Represent the Department on cross-functional teams. • Adhere to Concur SOP’s for escalations as needed.• Develop and maintain functional and technical product knowledge.• Develop and maintain knowledge of Concur’s implementation and support practices and methodologies Show less

• Oversaw Accounts Payable operating and approval process to support production of over 300 payments weekly• Verified that all Accounting Policies and Internal Controls were being followed• Maintained and administered Corporate purchase order system• Complete control and administration of the Corporate credit card program• Managed and controlled the W9 and 1099 process as well as reporting of independent contractors• Assumed responsible for monthly, quarterly, and annual… Show more • Oversaw Accounts Payable operating and approval process to support production of over 300 payments weekly• Verified that all Accounting Policies and Internal Controls were being followed• Maintained and administered Corporate purchase order system• Complete control and administration of the Corporate credit card program• Managed and controlled the W9 and 1099 process as well as reporting of independent contractors• Assumed responsible for monthly, quarterly, and annual payments to landowners• Monitored and maintained the accurate processing of Employees Travel & Entertainment Expense reports• Maintained complete and accurate vendor files • Developed and maintained efficient and effective policies and procedures within the Accounts Payable Group• Supervised and mentored three employees within the Accounts Payable Group• Identified problem areas which led to the realignment of the department to be more consistent with "best practices” • Successfully implemented SAP (from Sun Systems) through a conversion of systems and processes Show less

• Managed the due diligence process for potential acquisitions (acquired 3 companies in this time period)• Documented processes and evaluations of staff from potential acquisitions• Audited and reviewed all assumed assets and liabilities of potential acquisitions• Managed the integration of accounting and finance functions into current systems from acquisitions that have finalized• Assisted Controller and CFO with month end GAAP financial reporting and year end audit… Show more • Managed the due diligence process for potential acquisitions (acquired 3 companies in this time period)• Documented processes and evaluations of staff from potential acquisitions• Audited and reviewed all assumed assets and liabilities of potential acquisitions• Managed the integration of accounting and finance functions into current systems from acquisitions that have finalized• Assisted Controller and CFO with month end GAAP financial reporting and year end audit activities• Provided new processes to enhance financial reporting Show less

• Took over accounting manager position at a company that had lost track of its finances• Created and supervised an accounting team that is motivated and efficient, as well as effective• Restored financial records, financial controls, and provided continuity• Recreated and consolidated 2002 financial data from sixteen subsidiary companies to provide 2003 starting balances to new GL• Reconciled and recreated subsidiary ledgers• Successfully produced an audited balance sheet… Show more • Took over accounting manager position at a company that had lost track of its finances• Created and supervised an accounting team that is motivated and efficient, as well as effective• Restored financial records, financial controls, and provided continuity• Recreated and consolidated 2002 financial data from sixteen subsidiary companies to provide 2003 starting balances to new GL• Reconciled and recreated subsidiary ledgers• Successfully produced an audited balance sheet for 2002 and audited financials for 2003• Preserved and expanded lines of credit by improving and proving financial controls• Provided useful and timely advice to senior management, and assisted in creating the best possible financial strategy• Prepared monthly GAAP financial statements in an accurate and timely manner• Reconciled all Balance Sheet and Liability accounts• Provided monthly analysis for budget vs. actual financial results• Provided weekly and monthly management reports for both senior management and outside lenders• Cooperated with and assisted outside auditors in preparation of annual audits Show less

• Prepared monthly financial statements in an accurate and timely manner• Prepared and reported external results for SEC quarterly 10Q and annual 10K• Managed fixed asset accounting functions• Reconciled all Balance Sheet accounts• Coordinated and interfaced with Senior Management on general accounting matters• Provided monthly analysis for budget vs. actual financial results• Developed and maintained effective accounting policies and procedures• Assisted outside… Show more • Prepared monthly financial statements in an accurate and timely manner• Prepared and reported external results for SEC quarterly 10Q and annual 10K• Managed fixed asset accounting functions• Reconciled all Balance Sheet accounts• Coordinated and interfaced with Senior Management on general accounting matters• Provided monthly analysis for budget vs. actual financial results• Developed and maintained effective accounting policies and procedures• Assisted outside auditors in preparation of quarterly and annual audits• Performed general ledger and fixed asset system conversion from Solomon to Oracle Show less