Nelisiwe Dlamini Email & Phone Number

Durban, Kwazulu-Natal, South Africa

•Completing a monthly zero-based plan (ZBP) to conclude the previous month’s missed opportunities.•Completing store grading in APS (Assortment Planning System) to provide the merchant planningteam with unit buy recommendations which will inform their strategy.•Participating in building the assortment plan in collaboration with the buying & planning team whichis informed by current trade, post mortem, & the seasonal strategy.•Analyse sales figures and merchandising performance by liaising closely with warehouses, stores, andother Head Office departments to develop and maintain optimum store inventory levels, and new store performance.

Durban, Kwazulu-Natal, South Africa

•Organising stock transfers and movement within the business using consolidations for overages andshortages in stores.•Liaising closely with warehouses, stores, and other Head Office departments to execute promosaligned to marketing briefs.•Offering customer service by fulfilling customer orders by liaising with the operations department.•Plan stock allocation and ensure all stock is replenished to maximise sales to achieve key performanceindicators such and strategic allocations by maintaining grading, minimum store stock on hand per item, and pick maintenance.

Stanger, Kwazulu-Natal, South Africa

•Management of petty cash, maintaining statistical and financial records.•Overseeing pricing and stock control, maximising profitability, and setting/meeting sales targets, includingmotivating staff to do so.•Supervised the preparation of promotional materials and displays by liaising with head office marketing.•Creating business strategies to attract new customers, expand store traffic, and enhance profitability.•Preparing detailed reports on buying trends, customer requirements, and profits.

Durban Area, South Africa

•I was tasked with overseeing the daily operations ensuring customers have excellent shoppingexperiences, and evaluating employees’ performance was a day-to-day duty.•I was responsible for hiring, training, and coordinating staff; keeping records of expenditures, andevaluating profit margins, and sales figures.•Researching and stocking materials as per market trends by ordering, recording, and managing inventory.•Implementing measures to avoid stock damages, theft, and wastage.•Maintaining and accepting accountability for accurate stocks & records for all items held within the Store.

Pietermaritzburg Area, South Africa

•Accountable for asserting strict compliance with project management tasks.•Ensured that health, safety, and security procedures were adhered to by managing customer complaints and staff concerns.•Monitored inventory levels, purchase schedules, and other logistic activities.•Restocking the store accordingly by monitoring shelves stocked, product displays, and the general appearance of the store through maintaining the merchandise and visual plan and appeal of the store.

Durban Area, South Africa

•A 10-month program that inducts graduates to the entire retail value and supply chain, includingenvironments such as footwear, clothing, and Home Textiles.•It dives deep into the deliverables of the retail business system; trading for merchants and customers; production’s and pipeline’s; and the merchandise cycle.