Nurul Afiqah Email & Phone Number

Shah Alam, MY

Shah Alam, Selangor, Malaysia

• Successfully conducted a comprehensive mobile migration for regional associates.
• Coordinated with various departments to ensure a seamless transition.
• Provided technical support and training to associates.
• Troubleshot issues during the migration process.
• Provided technical support to end-users, addressing IT-related concerns.
• Ensured end-users have the necessary tools and resources to perform tasks efficiently.

Klang, Selangor, Malaysia

• As an IT Project Engineer, I have successfully managed and executed various IT projects, ensuring seamless integration and optimal performance. My responsibilities included:
• Project Management: Led IT projects such as Microsoft migration, ensuring all tasks were completed according to the timeline and project goals were met.
• User and Admin Training: Conducted comprehensive training sessions for users and administrators on Microsoft Outlook, Microsoft Teams, and Microsoft OneDrive, ensuring they were well-equipped to utilize these tools.
• Onsite Support: Provided onsite support to address any issues that arose during the project, ensuring minimal disruption to operations and swift resolution of problems.
• Task Management: Ensured all assigned tasks were completed on time, coordinating with team members and stakeholders to maintain project momentum.
• User Acceptance Testing: Prepared User Acceptance Test (UAT) documents for clients, facilitating the validation of project deliverables and ensuring they met client requirements.My efforts have significantly improved.

Klang, Selangor, Malaysia

• As an IT Support Engineer Intern, I have successfully assisted in various IT projects and provided comprehensive support to ensure smooth operations. My responsibilities included:
• Project Assistance: Assisted the manager with ongoing IT projects, including troubleshooting user software and hardware issues.
• Onsite Deployment: Deployed servers and PCs at client locations, ensuring proper setup and configuration to meet client requirements.
• Remote Deployment: Managed remote deployment of servers and PCs, utilizing remote access tools to configure and troubleshoot devices.
• Configuration and Setup: Configured servers and PCs with necessary software, security settings, and network configurations to ensure optimal performance.
• Testing and Validation: Conducted thorough testing and validation of deployed servers and PCs to ensure they were functioning correctly and met client specifications.

Shah Alam, Selangor, Malaysia

• Develop Vehicle e-Booking system for Institute of Continuing Education and Profesional Studies, UiTM Shah Alam
• Learn to use Laravel for developing the system.Understand the work environment
• Write a weekly report.
• Present the system to Assistant Registrar of HR Department, Senior IT Officer and Head Department of Information Technology Division.

Master Of Data Science, Data Processing And Data Processing Technology/Technician

Bachelor Of Information Technology (Hons.), Big Data, Cgpa 3.12

Activities and Societies: Final Year Project (FYP), Service Learning Malaysia (SULAM) UiTM Shah Alam Oct 2023, Pemimpin Mahasiswa Minggu.

Diploma Of Computer Science, Computer Science, Cgpa 3.46

Activities and Societies: International Day of University Sport (IDUS) UiTM Kampus Jasin 2019, Eco Discovery Malaysia (EDM) 2.0 UiTM.

Biology/Biological Sciences, General