Nishtha Sharma Email & Phone Number

● Process update on Lost & Found inquiries using POSSE, Solving staff members account issues through Inside Information.● Addressing the issues for Transit centers from CACTIS and taking required actions by sending MRWs, Bee clean, Building Maintenance● Contacting Building Maintenance for updates on the issues in operations. ● Create, update, and maintain Google shared drives, filing structures, employee lists, Google groups, and email lists, ensuring confidential information is appropriately accessed.● Support the delivery of meetings, including preparing, and distributing agendas and meeting materials, managing attendance lists, and coordinating guests, assisting with meeting, taking minutes, and following up on action items.● Coordinate weekly stationery order through E-way

Edmonton, Alberta, Canada

● Led a team of 6 professionals, providing effective training and development that resulted in a remarkable 30% increase in sales revenue, leveraged business development strategies.● Successfully kept track of staff’s timekeeping and directed payroll processes, contributing to an 80% improvement in accuracy and efficiency in staff management.● Operated social media handles innovative ideas, initiating increased recognition for the company, leading to a 75% growth in online visibility and positive brand perception.● Contacted team leaders for group bookings, ensuring accurate billing before arrival and sending detailed invoices, contributing to a 70% reduction in billing errors and improved client satisfaction.● Controlled cash and credit card payment transactions at the front desk, reducing errors and ensuring accurate financial activity reporting daily, resulting in an 80% improvement in transaction accuracy.

Edmonton, Alberta, Canada

● Executed daily financial transactions, showcasing proficiency in verifying, classifying, computing, posting, and recording accounts receivable data with a 60% improvement in transactional accuracy.● Conducted thorough reconciliation of the accounts receivable ledger, ensuring accurate accounting for all payments, and achieving a 65% reduction in discrepancies.● Enhanced cash flow by facilitating swift payment of pending invoices through strategic bill reminders and communication with clients, resulting in a 30% reduction in overdue payments.● Utilized advanced record-keeping systems compatible with Applicant Tracking Systems (ATS) for precise documentation of financial transactions, ensuring a 30% improvement in data accessibility.

Edmonton International Airport, Alberta, Canada

● Demonstrated precision in data entry, handling legal documents and applicant information with a 47%improvement in accuracy, ensuring the integrity of client records.● Prepared and managed correspondence effectively, deploying skills and contributing to a 65 % improvement in communication efficiency.● Created an enterprise calendar, scheduling appointments and meetings with a 55% increase in scheduling accuracy and ensuring efficient use of time.● Provided clients with accurate information and solutions regarding legal procedures, achieving a 62% improvement in client satisfaction through clear and concise communication.● Executed an efficient invoicing process, sending invoices, collecting payments, and forwarding receipts promptly, resulting in a 70%reduction in payment processing time

Edmonton, Alberta, Canada

● Interacted professionally with customers through phone, email, or in-person, providing information and directing them to desired staff members, resulting in an 85% increase in service delivery and effective teamwork.● Evaluated office documentation, ensuring accuracy and completeness for seamless workflow, contributing to an 85% improvement in document accuracy.● Updated spreadsheets and databases to track, analyze, and report on performance and sales data with a 71% improvement in data accuracy and accessibility.● Utilized advanced reporting systems for documenting performance and sales data, ensuring a 60% improvement in data compatibility with Applicant Tracking Systems (ATS) for seamless addition to professional platforms

Edmonton, Alberta, Canada

● Mentored newly hired employees on operating equipment and basic safety & quality assurance, contributing to an 80% reduction in on boarding time and responsive on improvement of the team.● Designed a training manual for reliability and to work collaboratively with team members for continuous learning, achieved enhanced employee performance.