Nathan Sommer Mba Email & Phone Number

Argyle, Tx, Us

Argyle, Tx, Us

Dallas, Texas, United States

Dallas, Texas, United States

Work with our clients to deliver successful technology and Agile transformations, while implementing the Guidewire InsuranceSuite platform for their business.Lead solution teams through discovery and deliver proposals of Guidewire based solutions to facilitate technology transformationManaging delivery programs from $1.5M to$30M+ in budgetManaging delivery teams from 5 to 60+ resourcesLead Agile Transformation for clients

Remote

Blackcomb Consultants - Acquired by Accenture Use agile and traditional project management methods to manage client implementations of Guidewire software application(s).

Dallas-Fort Worth Metroplex

Husband and Wife team bring your dream home ideas to life. From the buying and selling process to completing regular repair, maintenance and improvements.

Dallas/Fort Worth Area

Plan and deliver IT technology upgrade and refresh projects, using Agile SCRUM and waterfall methodologies. IT Program manager for DFW Oncology service line. I managed teams across IT infrastructure, IT applications, oncology business SME's, and executives across USMD, Wellmed and OptumCare delivering a cloud based, fully integrated EMR enabling an $80.0M business opportunity.

Remote

Lead Merger and Acquisition program consisting of large-scale, global IT projects in the Infrastructure and IT Service Delivery spaces. Collaborated with executive leadership, project managers and project performers to align program expectations with the required business outcomes for a simplified, strategic and cost-effective IT service portfolio. Subject matter expert for establishing a central global PMO with standard practices and methods making Project Management a core organizational competency. Leading agile transformation by implementing Agile SCRUM practices into IT Infrastructure teams to increase the speed at which we deliver functional pieces of product functionality as infrastructure changes and integrates the organization.

Neenah, Wi

Lead high performance, service and customer focused IT team's in the areas of End User Compute and Collaboration. Implementing and adapting new and innovative technologies to our client user base to accelerate the speed of business. My teams regularly meet and exceed our Incident resolution and response SLA's along with exceeding our change success metrics. Driving operational excellence into our services and exceeding customer expectations. The mission driving our success: “We provide Customer Focused, Innovative and Secure, client computing and collaboration services.”​

Neenah, Wi

Projects Completed:-Active Directory Redesign-Global Data Center & Disaster Recovery StrategyProjects Started & Transferred:-Office 365 Foundations & Pilot-Batch Scheduling Utility

Neenah, Wi

Delivering IT Operational Excellence through implementing Global IT Operations Programs and Projects.Global Implementation of on premise and 3rd party solution for 24x7 Monitoring and Support of Infrastructure.Define IT global Policy, Process and Standards through an ITIL & Service Management focus for a future ready, service centered, and highly available Infrastructure environment.Assist in the day-to-day operations of on-prem and co-located data centers supporting the enterprise around the world.

Newport News, Va

Vendor Performance Management for IT Operations Strategic Vendors:- Develop Vendor Statement of Work- Stakeholder Management- Annual Spend over $5.0M- Planning & Project Forecasting- Vendor Problem & Performance ResolutionIT Service Operations Performance Management:- Develop Service Operational Level Agreements- Develop Service Operations Service Level Agreements for business & subsidiaries- Work with Operations and Support Staff for effective Major Incident and Problem Resolution- Recognize Operational Risks and Develop Mitigation Strategy- Develop and Document standard processes- Plan and Execute Major System Maintenance periods - Participate in Change Control Board's and Change Advisory Committee’s for IT OperationsIT Infrastructure Project Planning- Planning, Testing and Deployment to 25,000+ Employees Internet Explorer 11 Bitlocker Encryption- Planning, Communication and Follow up: Cleanup of SharePoint Platforms 2007 and 2010 Microsoft Exchange Mailbox Accounts Lync User Policy standardization DFS Architecture Breakout

Neenah, Wi

Provide exceptional customer service, supporting client side and system infrastructure to 250+ users including; Asset inventory, setup and deployment, software deployment, AD administration, GPO administration, Exchange & Windows Server administration, Utilize VSphere to navigate through Production and Test servers making updates and changes as needed.- Act as Analyst for IVR Proof of Concept and select appropriate vendor for needs- Conduct a POC on E-Signature software, Vendor analysis and Selection, Implementation for testing and pilot rollout- Leading the push of internal business activities to utilize DocuSign for Digital Transaction Management and work towards all paperless processes- Utilize DocuSign to reduce turn around time of internal business documents from Days and Months to Minutes and Hours- Analyze and road-map upgrades to network Multifunction devices- Standardize new printing devices and retire old equipment to reduce printing budget by 80%- Implement Equtitrac for a manage printing solution to further reduce printing waste and provide a secure printing workflow that meets all compliance standards for confidentiality- Proactively monitored vendor contracts and agreements to help align cost with the value added by each vendor- Publish weekly Tech Article to educate end-user group on technology- Work with Security Analyst to expand weekly publications to include security focused items as we see an increasing level of data breaches across the globe- Assisted in the transition of end-users from an Old Xen-App environment based on server 2003 and 32bit architecture to a new environment based on server 2008 and 64bit architecture- Drive the conversion of client side computing from unmanaged imaged computers and provisioned workstations to a resource shared and balanced virtual machine architecture- Subject Matter Expert and Leader for implementing a new ITSM tool, planed project timeline, training requirements and communication for go live

Neenah, Wi

Provide exceptional customer service, supporting IT client side and system infrastructure to 200+ users. Asset inventory, setup and deployment, software deployment, AD administration, GPO administration, Exchange & Windows Server administration. I utilized VSphere to navigate through Production and Test servers making updates and changes as needed for users to continue their functionality in the environment. Troubleshoot Citrix connection issues to allow remote users connection to the environment. Troubleshoot Appsense issues to allow user profiles to follow them and retain their settings at any workstation.

Appleton, Wi

Expanding my professional experience by providing real world accounts and professional experiences with the FVTC curriculum to further the knowledge of students in their pursuit of a technology related degree or certificate.Classes:- IT Concepts- PC Support- PC Security & Configuration- Emerging Technologies

Greater Milwaukee Area

Work as part of the global service desk team supporting 5000+ computer users, bringing service desk tickets to resolution.- Identity management for Active Directory and SAP systems- Remote User & VPN Troubleshooting- Company proprietary software troubleshooting- Setup, Troubleshooting and Maintenance of network & local printing devices- Project lead for 200+ mobile device refresh of Android & IOS devices

Neenah, Wi

Provide exceptional customer service supporting IT client side computers and system infrastructure to 200+ users.Asset inventory, setup and deployment, software deployment, AD administration, GPO administration, Exchange & Windows Server administration. I utilized VSphere to navigate through Production and Test servers making updates and changes as needed for users to continue their functionality in the environment. Troubleshoot Citrix connection issues to allow remote users connection to the environment. Troubleshoot Appsense issues to allow user profiles to follow them and retain their settings at any workstation.

Work with lease partners and maintain lease schedules for 900+ Computers; Network and Server hardware, Multifunction Printing devices and Wide format devices totaling $3 Million in assets.Document and maintain standards for client devices, operating system and software packages, support day-to-day helpdesk operations on a Level 2 basis. Manage user accounts, groups and permissions in active directory.Serve as secondary contact for the Enterprise Mobile phone users with Apple IOS, Android, and Windows Mobile devices spanning three carriers; Verizon, AT&T and US CellularCompleted Projects:Absolute Manage; PC Lifecycle management software Implementation and testingHardware & Vendor consolidation (PC, Print, Mobile Devices)Rollout of Accubid Enterprise Estimating softwareVirtualize Rockwell Automation softwareImplement Enterprise Fax Server/solution Established helpdesk processes to maximize efficiency in issue resolution

Assisted the IT department with resolving day-to-day helpdesk requests, mobile phone support, and refresh client computers with expired leases.

Assisted customers with diagnosing and determining a solution plan for computer issues. Client issues included physical hardware failure, hardware upgrades, software and operating system, troubleshooting, and installation. Most importantly educating customers about their technology, how to operate, and how to stay proactive against the changing malware landscape.

Master Of Business Administration - Mba, Business And Entrepreneurship

Management Of Information Science, Business Management

Studies focusing on business management and technical planning; working towards a Bachelor of Science Management of Information Systems.

It - Network Specialist, Computer Science

Activities and Societies: Student AmbassadorSpecialized classes in the IT field covering OS setup, management, and troubleshooting. Along.