Ntokozo Sithole work email
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Ntokozo Sithole personal email
An accomplished and dynamic management professional with over 13 years working experience in the banking industry. Well known for my ability to meet, achieve and exceed company and customer objectives.
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Relationship ExecutiveAbsa GroupDurban, Kzn, Za -
Relationship ManagerAccess Bank Plc Sep 2024 - PresentDurban, Kwazulu-Natal, South Africa -
Business BankerCapitec Mar 2023 - Aug 2024Durban, Kwazulu-Natal, South AfricaBusiness Transactional Banking, Structured Lending, Relationship Management, Portfolio Management, Customer Service, Asset Based Finance, Medium Term-Loan, Rental Finance, New Business Acquisition. -
Business Banker/ Lending SpecialistMercantile Bank South Africa Oct 2021 - Mar 2023South Africa -
Business Relationship ManagerBidvest Bank Limited Jul 2018 - Oct 2021Durban Area, South AfricaPro-actively cold call and find new clients for Bidvest Bank to meet the monthly revenue target.Attain new business targets in line with Fleet & Asset Finance business segment and the agreed customer value proposition.Maximize bank profitability through cross selling specifically focusing on value-adds and acquisition.Grows new customer base by networking, cold-calling and effective sales and service tactics.Prepare and motivates Pre- Credit Forum and Credit Committee proposals applicable.Educate and promoting Bidvest Bank full product offering to clients to maximize the revenue that can be generated.Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products.Maximise profits and ROE.Identification of business opportunities.Create new business concepts and development approaches to support business growth. Quality of the business client base within the portfolio.Create portfolio specific strategies / measures to generate revenue growth, ensuring that individual targets are met.Forwarding leads to various collaboration/product houses and working together to convert leads into sales.Acquire profitable new business and identify client needs and deliver customized solutions for a portfolio.Ensuring compliance with relevant legislation and specifically in terms of client expectations.Evaluation of the organisation’s success in managing its legal and compliance risks.Managing the resolution of transactional banking issues.Initiate and ensure draw down quality credit applications. -
Commercial Relationship ManagerFnb South Africa Mar 2016 - Jun 2018Developing in-depth knowledge of a business clients activities.Servicing and managing product distribution and cross sell.Maximise profits and ROE.Create new business concepts and development approaches to support business growth. Create portfolio specific strategies / measures to generate revenue growth, ensuring that individual targets are met.Forwarding leads to various collaboration/product houses and working together to convert leads into sales.Renewing expired facilities.Managing and maintaining allocated portfolios thus ensuring client retention.Acquire profitable new business and identify client needs and deliver customized solutions for a portfolio.Ensuring compliance with relevant legislation and specifically in terms of client expectations.Following of process protocols to achieve service excellence.Evaluation of the organisation’s success in managing its legal and compliance risks.Managing the resolution of transactional banking issues.Initiate and ensure draw down quality credit applications.Develop relationships with a wide range of product specialists within the FirstRand Group and build collaborative relationships and optimise co-operation between functions within FirstRand to support client service excellence.Ensure that informed credit decisions are made taking individual credit variables into account within a prescribed mandate.Outstanding collateral and management fees collected.Ensures optimal performance of both individuals and teams in order to achieve business objectives. -
Branch Manager With Portfolio – Mkuze BranchFnb Mar 2015 - Feb 2016Achieve net profit growth for the business.Achieve required Cost to Income for the business.Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service. Build and maintain strategic relationships with internal and external parties to support the sales strategy.Manage the growth of active customer account base to increase client base.Maximise cross sell opportunities and strengthen client relationships.Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements.Develop and implement a comprehensive sales and service plan to deliver on customer needs/expectations and targets.Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes.Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc.) Assess opportunities and threats from these entrants.Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards. -
Account ManagerFnb South Africa Feb 2010 - Feb 2015Understand customer needs and develop plans to address them.Cultivate profitable relationships.Resolve customer complaints quickly and effectively.Forward upselling and cross-selling opportunities to the sales team.Promote high-quality sales, supply and customer service processes.Aim to preserve customers and renew contracts.Approach potential customers to establish relationships.Gain solid knowledge of competitors. -
Relationship AnalystFnb South Africa Apr 2007 - Jan 2010
Ntokozo Sithole Education Details
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Mangosuthu University Of TechnologyMarketing -
Leselo Examination BodyFirst Level Regulatory Examination -
Mangosuthu University Of TechnologyNational Diploma: Marketing Management – Nqf 6
Frequently Asked Questions about Ntokozo Sithole
What company does Ntokozo Sithole work for?
Ntokozo Sithole works for Absa Group
What is Ntokozo Sithole's role at the current company?
Ntokozo Sithole's current role is Relationship Executive.
What is Ntokozo Sithole's email address?
Ntokozo Sithole's email address is nt****@****k.co.za
What schools did Ntokozo Sithole attend?
Ntokozo Sithole attended University Of Kwazulu-Natal, Mangosuthu University Of Technology, Leselo Examination Body, Mangosuthu University Of Technology.
Who are Ntokozo Sithole's colleagues?
Ntokozo Sithole's colleagues are Audrey Bapela, Tselahale Molokomme, Tumelo Moloi, Melinda Maposa, Keke Tohlang, Andile Mthembu, Msimango Absa.
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Ntokozo Sithole
Product Manager And Marketing Professional I Bphil Hons Marketing Management Imm I Bcom Marketing Management Uj I Digital Marketing Uct | Product Management UctCity Of Johannesburg -
1gmail.com
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2gmail.com, gorillacreativemedia.com
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