Muhammad Nugroho
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Muhammad Nugroho Email & Phone Number

Account Management | Customer Success | SaaS: CX, HCM, ERP at RAMSSOL GROUP BERHAD
Location: Jakarta Metropolitan Area, Indonesia, Indonesia 8 work roles 1 school
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Current company
Role
Account Management | Customer Success | SaaS: CX, HCM, ERP
Location
Jakarta Metropolitan Area, Indonesia, Indonesia
Company size

Who is Muhammad Nugroho? Overview

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Quick answer

Muhammad Nugroho is listed as Account Management | Customer Success | SaaS: CX, HCM, ERP at RAMSSOL GROUP BERHAD, a company with 9 employees, based in Jakarta Metropolitan Area, Indonesia, Indonesia. AeroLeads shows a matched LinkedIn profile for Muhammad Nugroho.

Muhammad Nugroho previously worked as Strategic Account Manager at Ramssol Group Berhad and Sales Operations Manager at Gajicermat Mandiri Digital Indonesia. Muhammad Nugroho holds Bachelor'S Degree, Marine Science And Fishery, 3.17/4.0 from Universitas Hasanuddin.

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Email format at RAMSSOL GROUP BERHAD

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RAMSSOL GROUP BERHAD

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Profile bio

About Muhammad Nugroho

Throughout my career, I've been dedicated to fostering strong, long-lasting relationships with clients and customers. As an Account Manager, I developed a deep understanding of our clients' needs and served as their main point of contact, ensuring their satisfaction and success. In my role as a Customer Success Manager, I took a proactive approach to drive customer engagement and retention, providing tailored solutions that added value to their businesses.Additionally, my experience as a Sales Operations Manager equipped me with a keen eye for optimizing processes, managing resources efficiently, and analyzing data to identify opportunities for growth. I look forward to discussing how my experience and passion for strategic sales operations and account management can be a valuable asset to your business.

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RAMSSOL GROUP BERHAD
Ramssol Group Berhad
Account Management | Customer Success | SaaS: CX, HCM, ERP
Employees
9
AeroLeads page
8 roles

Muhammad Nugroho work experience

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Strategic Account Manager

Current

Area DKI Jakarta

💼 Current Role:As a Strategic Account Manager at Ramssol Group Berhad, I specialize in driving business transformation through strategic consulting, solution sales, and effective partner management. My focus is on delivering value-driven human capital solutions that help organizations achieve their operational and strategic goals.🌐 Expertise:1..

Dec 2023 - Present

Sales Operations Manager

Gajicermat Mandiri Digital Indonesia

Jakarta Raya, Indonesia

1. Support and optimize the sales processes and operations within the Lending Partnership business unit to ensure increased sales efficiency and revenue growth through sales conversion.2. Work closely with Sales, Customer Success, and Financial Operations to streamline processes, analyze data, and implement strategies that enhance sales performance and.

Jul 2023 - Dec 2023

Customer Success Manager

Jakarta, Jakarta Raya, Indonesia

1. Developed and maintained strong relationships with a diverse portfolio of clients, ensuring their needs were met and exceeded.2. Acted as a primary point of contact for clients, providing proactive support and solutions to drive their success and satisfaction.3. Collaborated closely with internal teams, including sales, product development, and.

Dec 2022 - Mar 2023

Customer Success And Product Specialist

Serpong, Banten, Indonesia

1. Conducted on-boarding procedures and product training for new and existing customers.2. Analyzed product performance and identifies opportunities to improve existing products.3. Maintained account management to ensure product adoption and successful customer retention.4. Followed up with customers to resolve any issues and fulfilled requirements and.

Feb 2021 - Sep 2022

B2B Sales/Business Development Manager

Jabodetabek, Indonesia

1. Carried out all B2B side sales activities for hotel’s need such as electronic facilities, F&B, amenities, and hotel management system in Greater Jakarta and West Java Area.2. Developed corporate business projects and products such as procurement system, online marketplace and Software as a Solutions (SaaS) for hotels and villas.3. Maintained procurement.

Aug 2019 - Feb 2020

Senior Account Executive

1. Provided marketing and communication solutions of multi-platforms to clients across industry.2. Worked with agency colleagues to devise advertising campaigns that meet client's brief and budget.3. Maintained contact with current and prospect key accounts.4. Carried out sales and marketing activities for all company's products and services.5. Presented.

Mar 2015 - Feb 2019

English Teacher

Briton International English School

Makassar Dan Sekitarnya, Sulawesi Selatan, Indonesia

1. Devised lesson plan and classroom preparation.2. Delivered English lessons to students from professional backgrounds.3. Managed classroom atmosphere and undertook administration tasks.

Jun 2013 - Dec 2014

Community Development (Narasumber Teknis)

Kementerian Kelautan Dan Perikanan

Palu Dan Sekitarnya, Sulawesi Tengah, Indonesia

1. Designed and taught training module in marine and fisheries for entrepreneurship purposes for the local community and school dropouts.2. Coordinated and provided technical support in the implementation of project activities.3. Assisted the development of programme execution in the area of SME-Rural economy empowerment.

Apr 2012 - Mar 2013
Team & coworkers

Colleagues at RAMSSOL GROUP BERHAD

Other employees you can reach at ramssolgroup.com. View company contacts for 9 employees →

1 education record

Muhammad Nugroho education

FAQ

Frequently asked questions about Muhammad Nugroho

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What company does Muhammad Nugroho work for?

Muhammad Nugroho works for RAMSSOL GROUP BERHAD.

What is Muhammad Nugroho's role at RAMSSOL GROUP BERHAD?

Muhammad Nugroho is listed as Account Management | Customer Success | SaaS: CX, HCM, ERP at RAMSSOL GROUP BERHAD.

Where is Muhammad Nugroho based?

Muhammad Nugroho is based in Jakarta Metropolitan Area, Indonesia, Indonesia while working with RAMSSOL GROUP BERHAD.

What companies has Muhammad Nugroho worked for?

Muhammad Nugroho has worked for Ramssol Group Berhad, Gajicermat Mandiri Digital Indonesia, Infobip, Pt. Bhumi Varta Technology, and Reddoorz.

Who are Muhammad Nugroho's colleagues at RAMSSOL GROUP BERHAD?

Muhammad Nugroho's colleagues at RAMSSOL GROUP BERHAD include Assif Lilah, Muhamad Faiz Bin Khosim, Mandy Loh, Hani Kushairi, and Chittiporn Poolthep (She/Her).

How can I contact Muhammad Nugroho?

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What schools did Muhammad Nugroho attend?

Muhammad Nugroho holds Bachelor'S Degree, Marine Science And Fishery, 3.17/4.0 from Universitas Hasanuddin.

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