Retailer Operations Manager
Current* Responsible for steering the Retailer Business* Assurance of consistent client modern luxury experience @retailer* New modern business operating model
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@jaguarlandrover.com
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Nuno De Oliveira is listed as Retailer Operations Manager @ JLR | altMBA, Mechanical Engineer at JLR, a company with 29030 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a work email signal at jaguarlandrover.com and a matched LinkedIn profile for Nuno De Oliveira.
Nuno De Oliveira previously worked as Retailer Operations Manager at Jlr and Regional Customer Service Manager at Jlr. Nuno De Oliveira holds Altmba42 Opal Cohort from Seth Godin'S Altmba.
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AeroLeads found 1 current-domain work email signal for Nuno De Oliveira. Compare company email patterns before reaching out.
With over 10 years of experience in the automotive industry, I am passionate about delivering outstanding customer service and satisfaction, improving retailer performance and efficiency, and driving innovation and excellence in the modern luxury market. As the Retailer Operations Manager at JLR, I am responsible for steering the retailer business, ensuring a consistent client modern luxury experience, and implementing a new modern business operating model.In my previous role as the Regional Customer Service Manager at JLR, I was responsible for monitoring and managing retailer customer service and parts and accessories performance, implementing and embedding programmes and initiatives, and managing compliance to franchise standards. I leveraged my skills in manufacturing process improvement, problem solving, and customer relationship management to enhance the quality and value of the services and products offered by JLR. I am proud to have contributed to the growth and success of JLR in the region, and to have supported the development and empowerment of the retailer staff and management.
Listed skills include Continuous Improvement, Automotive, Quality Management, Team Building, and 12 others.
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A career timeline built from the work history available for this profile.
Madrid E Região
* Responsible for steering the Retailer Business* Assurance of consistent client modern luxury experience @retailer* New modern business operating model
Madrid, Community Of Madrid, Spain
1. Responsible for Driving the Focus on Customer Satisfaction and Loyalty.2. Monitoring and Managing Retailer CS and P&A Performance.3. Responsible for the Implementation and embedding of Programmes and Initiatives.4. Responsible for Managing Compliance to Franchise Standards.
Madrid Area, Spain
1. Works with Retailer management and Repair Operations Staff to actively develop a customer-focused culture, which delivers high levels of customer loyalty and advocacy.2. Works with Retailers to review data on customer satisfaction relating to Workshop process and make improvements to the customer experience.3. Supports the Retailer to deliver.
Madrid Area, Spain
1. Conduct training classes by presenting job-specific, company-specific and generic software applications classes.2. Maintain quality service by establishing and enforcing organization standards.3. Maintain technical knowledge by attending educational workshops and reviewing publications.
Lyon Area, France
1. Ensure a privileged contact with the respective National Sales Companies to identify quality issues and search for their possible solution.2. Harmonization of aftersales tools and processes throughout South West European markets, leveling up the global customer experience for end users.3. Contribute to development and sustainability of local aftersales.
Madrid, España
1. Ensure the successful launch of the service of technical support for Renault Trucks brand in Portugal.2. Act as a liaison for Iberian customers to HQ and Sales.3. Provide feedback to HQ to improve processes and tools.4. Develop positive customer relationships.
Other employees you can reach at jaguarlandrovercareers.com. View company contacts for 29030 employees →
Edward Calland
Colleague at Jlr
Liverpool, England, United Kingdom, United Kingdom
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AS
Andrew Stewart
Colleague at Jlr
United Kingdom, United Kingdom
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PT
Pál Tóbiás
Colleague at Jlr
Hungary, Hungary
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EA
Ellie Alexander
Colleague at Jlr
Rugeley, England, United Kingdom, United Kingdom
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AB
Alice Baker
Colleague at Jlr
Royal Leamington Spa, England, United Kingdom, United Kingdom
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MP
Mark Painter
Colleague at Jlr
West Midlands, England, United Kingdom, United Kingdom
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AK
Aditi Karmakar
Colleague at Jlr
Kolkata, West Bengal, India, India
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JB
John B.
Colleague at Jlr
United Kingdom, United Kingdom
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PS
Pete Slade
Colleague at Jlr
Rugby, England, United Kingdom, United Kingdom
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CB
Chris Boylin
Colleague at Jlr
Greater Coventry Area, United Kingdom
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Quick answers generated from the profile data available on this page.
Nuno De Oliveira works for JLR.
Nuno De Oliveira is listed as Retailer Operations Manager @ JLR | altMBA, Mechanical Engineer at JLR.
AeroLeads has found 1 work email signal at @jaguarlandrover.com for Nuno De Oliveira at JLR.
Nuno De Oliveira is based in Greater Madrid Metropolitan Area, Spain, Spain while working with JLR.
Nuno De Oliveira has worked for Jlr, Volvo Group, and Renault Trucks.
Nuno De Oliveira's colleagues at JLR include Edward Calland, Andrew Stewart, Pál Tóbiás, Ellie Alexander, and Alice Baker.
You can use AeroLeads to view verified contact signals for Nuno De Oliveira at JLR, including work email, phone, and LinkedIn data when available.
Nuno De Oliveira holds Altmba42 Opal Cohort from Seth Godin'S Altmba.
Nuno De Oliveira is listed with skills including Continuous Improvement, Automotive, Quality Management, Team Building, Process Improvement, Teamwork, Intercultural Communication, and Technical Leadership.
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