• Setting the overall vision and strategy of the company, ensuring alignment with mission and values.• Identifying and pursuing new business opportunities, partnerships, and acquisitions to drive growth.• Overseeing the financial health of the company, including revenue, expenses, and profitability.• Developing and implementing strategies to acquire new customers and retain existing ones.• Overseeing branding and marketing efforts, including messaging, positioning, and advertising.• Ensuring that the company's products and services remain innovative and competitive in the marketplace.• Representing the company as a thought leader in the industry, building relationships with key stakeholders.• Managing relationships with all stakeholders, including customers, employees, investors, and partners.

• Analyze key industry shifts and trends for impact and opportunity​• Implement and maintain innovative fraud prevention solutions ​• Strategy design and configuration in all fraud prevention platforms based on root cause analysis, fraud patterns, trends, and analytics​• Users/Access management of the department​• IMEI blocking/unblocking management​• Management of ML and AI models​• Subject matter expert in Fraud tools, mitigation strategy, and upcoming trends​• 24/7 on-call support for fraud system management​• First level application support, troubleshooting issues and providing application fixes, responding to queries from business partners, coordinating changes with respective technology groups and vendors​• Data management for department Systems and Reporting​• Department benchmarking​• Data review, forecasting to set department KPIs and objectives​• Department reporting, scorecards, and compliance​• Fraud Loss and Department input Forecasting​• Operations Capacity planning​• Advanced quantitative business and statistical analysis​• Work with PM to create business cases to support department and enterprise projects​• Assist with CRTC and privacy data requests

• Manage team of fraud and credit risk analysts• Develop and implement company Telecoms fraud control policies, procedures, and programs• Make recommendations on how to resolve and prevent identified weaknesses• Contribute to the business by reducing losses due to fraudulent activities against the company and its customers' systems and equipment• Analyze, understand and recommend modifications to processes, procedures, policies, and systems in order to correct fraud problems and/or contain risk exposures• Contribute to profitability by maximizing sales through effective credit extension and minimizing cost of credit, i.e. bad debt etc.• Participate or dedicate a fraud analyst to enterprise-wide projects and ensure all new projects are in compliance with Fraud reduction process

• Operational Monitoring, review and manage operational monitoring systems, and reports• Detection of new and high risk subscribers, high risk activities and prevention of possible fraudulent activity• Monitoring of in and out-roamers (High Usage Reports, NRTRDE)• Identification, detection and prevention of areas of risk within sales and corporate channels• Actively seek to improve business processes and service requirements to support the identification and investigation of fraud and intrusions.• Improvement of fraud detection systems: programs, processes and procedures • Gathering, analyzing & providing statistical information for GSM/telecommunication fraud both internal & external requirements (Services, Subscribers & Traffic related) Systems