Nursel Turkoglu Email & Phone Number

Chief Operating Officer, Chief Information Officer, AI, Digital Transformation Leader, Telecommunication, Digital Banking,NLPCTO - CPO StartUp 2020-..Digital Channels Test/Analysis/Software Development/UX-UI Division Manager at TURKCELL( December 2015-2020)Yapı Kredi Bank Technology(2000-2006)toefl score 110Agile Leadership Certification• 6 years experience in Core Banking Yapı Kredi and 13 years experience in telecommunication Turkcell, Superonline• Introduction to Marketing – Marketing Masters - The Wharton School 2018MSc. Degree at Computer Science Ege University 2000BS. Dept of Computer Science of MathematicsEge University 1996• Designed and develop the business processes of large-scale banking, digital and telecom projects and • provided leadership of projects. Successfully ensured coordination with business units and ITdepartments• Experience in various managerial responsibilities, Business Relation and Account Management,Vendor Management• Ability to work with the Executive C Level Management. Prepare presentation and report, weekly meetings to develop the strategic goals and initiatives.Managed Turkcell Digital Channels Analysis, Content and Interface, Development and Test TeamsResponsible of Turkcell.com.tr, Turkcell Ecommerce,Turkcell Hesabım, Platinum, GNC, Şirketim, ArıKovanı PMP, CRM Manager at TURKCELL( October 2011-2015)Managed Turkcell and Superonline CRM Transformation project teamITIL CertificationPMP CertificationIT ManagementIT StrategyTeam ManagementIT Budget ManagementIT vendor ManagementIT resource managementGoogle tag manager IOT servicesAgile methodologiesProject managementIT managementSoftware developmentSoftware test and quality assuaranceDesign thinkingCloud ServicesDigital entertainment productResponsible of Design, Development, Test and Planning Management(with outsources 40 person)Managing Superonline CRM transformation program developing inhouse CRM suite, SOL MAYAManaging Turkcell CRM transformation program developing inhouse Turkcell Call Center CRM suite, Turkcell MAYAAudit and SOX Responsible of CRM DivisionManager CRM Test Management at TURKCELL( January2011-October 2011)Siebel Software Architect at TURKCELL(2006- 2010)Worked in Italy during Siebel project for 6 montsResponsibilities: Development team leadership (about 6 software developers); Project coordination; Mentoring; Research and development for CCDomain:Call center and CTI Call center integration

Listed skills include Integration, Oracle, Software Project Management, Telecommunications, and 18 others.