I am taking care of entire IT operation for Intertek Bangladesh, Sri Lanka & Mauritius Partnering with the business, landing global innovation capabilities in the country, leading local innovation and adoption of IT within the company. Optimizing IT spends to drive business value and leveraging technology to build IT as a source of sustainable competitive advantage in the market. Formulate IT strategy aligning with the business vision while introducing the new technologies to enable the business growth. Developing an efficient IT team was an important initiative.Also working as Intertek Global IT Project Coordinator for Intertek OneIT & working as Intertek IT Resource Manager for Intertek Global IT.In Addition ISO 27001: 2013 & 2022 ISMS Audit Conducted on behalf of Intertek under UKAS Accreditation body for Prime Bank, Dhaka Bank, IFIC Bank, Shahjalal Islami Bank, IDLC, Bkash, Community Bank, Hubar Tech and for many more organizations since 2019. More than 100 Man days of ISO 27001 ISMS Audit Experience.

I was Leading all aspects of IT for Intertek Bangladesh, Partnering with the business, landing global innovation capabilities in the country, leading local innovation and adoption of IT within the company. Optimizing IT spends to drive business value and leveraging technology to build IT as a source of sustainable competitive advantage in the market. Formulate IT strategy aligning with the business vision while introducing the new technologies to enable the business growth. Developing an efficient IT team was an important initiative.

I was Leading all aspects of IT for Intertek Bangladesh, Partnering with the business, landing global innovation capabilities in the country, leading local innovation and adoption of IT within the company. Optimizing IT spends to drive business value and leveraging technology to build IT as a source of sustainable competitive advantage in the market. Formulate IT strategy aligning with the business vision while introducing the new technologies to enable the business growth. Developing an efficient IT team was an important initiative.

• Performing all IT Administrative duties.• Installing, upgrading, and backing up new software or solution.• Managing technology assets and budget.• Managing and maximizing the utilization of the technology.• Providing system and technical support to users.• Troubleshooting IT Systems, IT Infrastructure.• Perform all data backup task• Training Needs Analysis for IT team as well as for the business operational team on various IT Applications.• Training Needs Analysis for IT team as well as for the business operational team on various IT Applications.• Managing\Leading all operational process improvement Projects• Developing, recommending, and documenting plans, policy, standards, procedures and checklists.• Developing and controlling complete computer security.• Monitoring network utilization and security systems.• Protecting Sensitive information of the organization• Protecting computers, servers, networking system from internal & external hackers.• Design, Implementing Secured ICT Infrastructure & Server Environment to keep the organization data Secured, Available & Integrated for the business needs.• Assessing IT Security Status on every month to know the overall security Status.• Conducting Cyber Security Assessment for the organization, Servers, Infrastructure, Applications & on ERPs• Conducting Technical Consultancy for New Project, Application & ERP development. • Design, develop & documents business continuity plan. • Develop appropriate Disaster Resilience/ Business Continuity/Contingency Plans for all systems and ensure their implementation in true sense.• Conducting DRP Test on a regular frequency.

Managing Total IT Operation of Intertek Softlines Bangladesh's all 3 offices in 3 different locations including around 300 end users, 13 different servers, 2 individual ERP, PPTP, L2TP, Routers, AP, Managing Internet Bandwidth centrally, Managing 3 Different NAS in 3 Different locations, Managing Symantec SEP Manager centrally for 3 offices. Managing large networks, different servers like IIS, SMTP, Web, DB, SQL, SUN System, eSign, Large ERP, SEP AV, Real Large NAS, UTM, Auto Printing, File Servers, AD, DNS, RD, MS Exchange, Proxy servers, PPTP, L2TP, VPN Tunnel, Firewall, Routers, WAP, LAN, WAN, Managed\Unmanaged Switches, DC, DR, VMware eSXi, VM, VM Controller, Storage Solutions, Backup Solutions, Auto Print Server, Printers, Several different types of Testing machines, Several different application for TXT Lab, Analytical Lab, Inspection, Auditing, Several types of Web portal for all the productive department

I was responsible for performing network administrative duties including setting up new users, assisting users with network access, and resolving connection problems. Installing, upgrading and backing up new software. Developing and controlling complete computer security and loss prevention. Monitoring network utilization and security systems. Providing technical support to end users, answers questions, and prepares network training sessions as needed. Maintains activity logs and makes recommendations for new network products. Notifies supervisor of significant problems and recurring errors in operating systems.

My position was an Information Technology professional with lead technical responsibilities, in the following areas: designing, diagnosing, remediation, hands on installation and management of switches, routers, wireless access points, firewalls, intrusion detection/prevention systems, security devices, virtual private networks, network servers, network management servers, authentication servers, vulnerability and exploit assessment tools, etc. Responsible for researching, planning, engineering, designing, installing, testing, operating, maintaining, monitoring, tuning, and managing communications solutions. Serves asTechnical solutions resource and provide excellent customer service to end users.