Nick Whaley Email & Phone Number

Memphis, Tennessee, United States

• Provide tier 1 and 2 technical support for hardware, software, and networking issues to end users
• Document technical issues and resolutions using ticketing system and knowledge base
• Monitor and maintain system health through log analysis, patch management, and antivirus tools
• Install, configure, and update enterprise software and operating systems
• Administer Active Directory for user accounts, security groups, and password resets

Memphis, Tennessee, United States

• Ensure the safety of a large congregation as an armed guard.
• Monitor and review surveillance cameras (Alibi CMS).
• Position at IPC has allowed me to also work freelance as school security at Westminster Academy and retail security for Les Passees Stock Exchange.

Germantown, Tennessee, United States

• Worked with clients one on one and in small group settings to improve their overall fitness and strength.
• Used CRM system to engage with current and prospective clients.
• Performed initial consultation with new clients.
• Provided exceptional customer service.

Memphis, Tennessee, United States

• Patrolled a high crime area of the city and responded to dispatch calls to enforce laws and ensure public safety.
• Investigated criminal activity by interviewing victims, witnesses, and suspects in the field.
• Preserved crime scenes, gathered evidence, and wrote accurate and complete reports of incidents.
• Enforced traffic laws along municipal and interstate routes and investigated vehicle collisions.
• Testified in court on cases brought to trial in state and federal court.
• Performed a wide variety of field criminal investigations, which included research of databases to assist in the arrest and prosecution of suspects.

Memphis, Tennessee, United States

• Led team members in daily operations.
• Helped to meet and exceed store goals.
• Trained new employees on company culture and values, job duties, and POS system.
• Provided world-renowned hospitality and customer service.

Memphis, Tennessee, United States

• Assisted architect in assessing various properties for renovation.

Associate Of Applied Science - Aas, Computer Information Technology: Programming, 3.95

Activities and Societies: Alpha Sigma Lambda Honor Society, Phi Theta Kappa Honor Society, The National Society of Leadership and.

Tennessee P.O.S.T. Certified Peace Officer, Law Enforcement

Attended a 22-week training academy consisting of courses regarding human relations, criminal law, report writing, investigation.

Education record

High School Diploma