IT Support Specialist with a background in law enforcement and a passion for technology. I transitioned from a successful career in law enforcement to pursue my interest in Computer Information Technology and Programming. Committed to continuous growth, I completed my IT/Programming degree and currently excel as an IT Support Specialist at Telelink, Inc., delivering top-notch troubleshooting and customer-focused solutions. I thrive on leveraging my background, technical knowledge, and dedication to serving others to provide exceptional technical support and make a positive impact in the industry.