• Provide tier 1 and 2 technical support for hardware, software, and networking issues to end users• Document technical issues and resolutions using ticketing system and knowledge base• Monitor and maintain system health through log analysis, patch management, and antivirus tools• Install, configure, and update enterprise software and operating systems• Administer Active Directory for user accounts, security groups, and password resets

• Ensure the safety of a large congregation as an armed guard.• Monitor and review surveillance cameras (Alibi CMS).• Position at IPC has allowed me to also work freelance as school security at Westminster Academy and retail security for Les Passees Stock Exchange.

• Worked with clients one on one and in small group settings to improve their overall fitness and strength.• Used CRM system to engage with current and prospective clients.• Performed initial consultation with new clients.• Provided exceptional customer service.

• Patrolled a high crime area of the city and responded to dispatch calls to enforce laws and ensure public safety.• Investigated criminal activity by interviewing victims, witnesses, and suspects in the field.• Preserved crime scenes, gathered evidence, and wrote accurate and complete reports of incidents.• Enforced traffic laws along municipal and interstate routes and investigated vehicle collisions.• Testified in court on cases brought to trial in state and federal court.• Performed a wide variety of field criminal investigations, which included research of databases to assist in the arrest and prosecution of suspects.• Received three Letters of Commendation and dozens of Positive OBRs (Observed Behavior Reports).

• Led team members in daily operations.• Helped to meet and exceed store goals.• Trained new employees on company culture and values, job duties, and POS system.• Provided world-renowned hospitality and customer service.

• Assisted architect in assessing various properties for renovation.