Jason Nye

Jason Nye Email and Phone Number

Non-Profit Leadership @ CDAide
coeur d alene, idaho, united states
Jason Nye's Location
Coeur d'Alene, Idaho, United States, United States
About Jason Nye

Management, HR, and communications professional with over 10 years’ experience in business development and operations, performance coaching, online community administration and development, and project management. Recognized as someone who earns trust and builds relationships quickly using empathy and high emotional intelligence. Experienced in managing employee relations and have a record of strong HR acumen. Highly agile and quick learning with exceptional communication skills, both written and spoken.• Project and People Management• HR Case Management• Performance Management and Coaching• Global Communication• Business Writing• Process and Productivity Improvement• User Experience Design• Online Community Management

Jason Nye's Current Company Details
CDAide

Cdaide

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Non-Profit Leadership
coeur d alene, idaho, united states
Website:
cdaide.org
Employees:
1
Jason Nye Work Experience Details
  • Cdaide
    Executive Director
    Cdaide Jul 2022 - Present
    Coeur D'Alene, Idaho, United States
  • Cdaide
    Executive Director
    Cdaide Jul 2022 - Present
    Coeur D'Alene, Idaho, United States
  • Pipl
    Talent & Happiness Officer
    Pipl Oct 2021 - Mar 2022
    Post Falls, Idaho, United States
  • Amazon
    Human Resources Specialist, Global Talent Management
    Amazon Jun 2019 - Apr 2021
    Function as a coach and consultant to business leaders, managers, employees, and HR regarding Amazon talent management processes, including performance management and career development. Maintain strict confidentiality and high judgement while working as a neutral third party through the Pivot process. Identify, lead, and implement program initiatives to improve efficiency, customer obsession, and performance of Amazon’s talent management programs. Operate in an ambiguous and independent role where self-management and organization is key to success. Quickly earn trust while providing guidance and support both in person and virtually.Accomplishments:• Have carried, and continue to carry, team’s highest case volume since October 2019 with zero escalations.• Assisted with the launch of two major HR products through active feedback on design, testing, and function prior to launch, then providing training and coaching following launch.
  • Amazon Web Services
    Manager Customer Service
    Amazon Web Services Dec 2016 - Jun 2019
    Contributed to culture, direction, and vision of AWS CS while managing an org consisting of 40 Technical Customer Support Associates (TCSA) and Team Managers. Monitored real-time service levels, staffing, and performance metrics to ensure qualitative and quantitative performance metrics were met. Built relationships with and supported direct reports through coaching sessions, team meetings, confidential performance management operations, and day-to-day people management responsibilities.Accomplishments:• Transitioned support of multifactor authentication (MFA) to a specialized team of thirteen TCSAs, tightening the security surrounding MFA removal, while maintaining a service level of 15 minutes.• Drove development of promotion pathway for TCSAs, increasing employee retention and site morale.• Developed and maintained an overtime initiative program that increased OT participation during peak by over 200%.
  • Parityfactory
    Marketing Consultant
    Parityfactory Oct 2016 - Nov 2016
    Bothell, Wa
  • Microsoft
    Consultant - Social Media Management, Global Talent Acquisition
    Microsoft Feb 2016 - Oct 2016
    Redmond, Wa
    Write and curate social marketing content for Microsoft’s careers channels on Twitter and Facebook, and for Microsoft’s corporate channel on LinkedIn. Manage social communication and engagement for Global Talent Acquisition and Recruitment Marketing Communications teams. Draft the weekly Hot Jobs newsletter and corresponding marketing materials which are viewed and engaged with by an average of 500,000 potential candidates a week via Microsoft’s social feeds. Edit and author articles for the Microsoft JobsBlog. Plan and drive the social strategy for Microsoft and Microsoft sponsored career events. Attend events for live tweeting, photography, and event review.Accomplishments:• Created electronic promotional and marketing materials leading the Microsoft JobsBlog to its highest annual viewership for FY16, over one million views.• Increased views and engagements for the Hot Jobs newsletter from 10,000 to over 350,000 weekly.
  • Major League Gaming
    Project Manager & Coordinator, League Operations
    Major League Gaming 2012 - 2016
    Functioned as the voice of the company to professional gamers and organizations worldwide via email, Skype, social media, and face to face interaction. Assisted in the design, implementation, and operation of Professional North American eSports leagues spanning a range of game titles and genres. Planned and executed large eSports events featuring nearly 1,500 competitors, over 20,000 spectators, and over 4 million online viewers.Accomplishments:• Managed the Call of Duty Pro League for six seasons, including planning, designing rules, scheduling, messaging, and testing. The Call of Duty Pro League has generated millions of broadcast hours consumed and awarded over $300,000 in prize money.• Assisted in the creation of the MLG Pro Point system, a global ranking system for gamers, and still oversee its operation. This system has been adopted by other titles and organizations since its implementation and now includes a global Call of Duty user base of over 120,000 gamers.
  • Major League Gaming
    Event Promoter
    Major League Gaming 2011 - 2012
    Bothell, Wa
    Marketed Major League Gaming Pro Circuit events to Halo: Reach and Call of Duty: Black Ops players. Engaged players in conversation through Xbox Live and in-game chat to promote event attendance. Completed email marketing campaigns to competitors on Gamebattles.com and assisted in customer support.Accomplishments:• Promoted events to nearly 100,000 gamers through email and Xbox Live and increased event attendance by fifty percent.
  • Deify Studios
    Project Manager
    Deify Studios 2010 - 2011
    Supervised the creation and development of an iPhone game. Directed creative designer and programming firm. Managed overall project operations including scope of project, meetings, gameplay and level design, budget, and scheduling.Accomplishments:• Successfully positioned and screened programming firms. Negotiated final cost within organizational budget.• Created the game design document and improved the game’s mass market appeal.
  • Consupo Llc
    Vice President 5/09-3/11; Web Content Administrator 01/08-5/09
    Consupo Llc 2008 - 2011
    Oversaw and actively took part in all company functions, including web design, marketing, customer service, content creation, and staffing. Maintained constant communication with site users, commercial partners, and contracted firms. Wrote for, edited others’ submissions, and maintained company blog. Drafted humorous and informative biweekly eNewsletters to all website members.Accomplishments:• Conceptualized and redeveloped the website’s user interface and user experience.• Formulated and implemented a public relations and marketing plan which resulted in the rise of site traffic, improvement of brand recognition, and reduction of expenditures.• Designed the user investment system, both functionally and graphically, for the website.• Led the design and implementation of case resolution system, which became a prominent function of the website.• Successfully deployed booth spaces during the 2008 and 2009 Fremont fairs; positioned all materials, equipment, and manpower for booth operations, which promoted brand to more than 150K weekend fair goers.
  • Sewell Direct
    Manager, Shipping & Receiving Departments
    Sewell Direct 2005 - 2007
    Responsible for all incoming and outgoing shipments while managing warehouse teams. Conducted interviews and salary reviews. Detected and eliminated fraudulent orders and worked to better the fraud detection system. Constantly improved and optimized warehouse efficiency. Assisted in marketing functions such as product acquisition and web design. Handled all purchasing of warehouse equipment and supplies. Responsible for inventory tracking. Drafted and sent company-wide memos and meeting itineraries.Accomplishments:• Assisted in the strategic reorganization of the warehouse and picking system, increasing order accuracy and efficiency.

Jason Nye Skills

Social Media Marketing Leadership Social Media Management Marketing Email Marketing Social Networking Public Speaking Customer Service Blogging Microsoft Office Public Relations Powerpoint Online Marketing Writing Customer Relations Editing Digital Marketing Event Planning Event Management Marketing Strategy Project Management Online Advertising Microsoft Excel Promotions Community Development Corporate Communications Community Outreach

Jason Nye Education Details

Frequently Asked Questions about Jason Nye

What company does Jason Nye work for?

Jason Nye works for Cdaide

What is Jason Nye's role at the current company?

Jason Nye's current role is Non-Profit Leadership.

What is Jason Nye's email address?

Jason Nye's email address is ja****@****ipl.com

What is Jason Nye's direct phone number?

Jason Nye's direct phone number is +121237*****

What schools did Jason Nye attend?

Jason Nye attended University Of Washington, Brigham Young University.

What skills is Jason Nye known for?

Jason Nye has skills like Social Media Marketing, Leadership, Social Media, Management, Marketing, Email Marketing, Social Networking, Public Speaking, Customer Service, Blogging, Microsoft Office, Public Relations.

Who are Jason Nye's colleagues?

Jason Nye's colleagues are Shane M. Solorza, Mba.

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