Jason Nye Email and Phone Number
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Management, HR, and communications professional with over 10 years’ experience in business development and operations, performance coaching, online community administration and development, and project management. Recognized as someone who earns trust and builds relationships quickly using empathy and high emotional intelligence. Experienced in managing employee relations and have a record of strong HR acumen. Highly agile and quick learning with exceptional communication skills, both written and spoken.• Project and People Management• HR Case Management• Performance Management and Coaching• Global Communication• Business Writing• Process and Productivity Improvement• User Experience Design• Online Community Management
Cdaide
View- Website:
- cdaide.org
- Employees:
- 1
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Executive DirectorCdaide Jul 2022 - PresentCoeur D'Alene, Idaho, United States -
Executive DirectorCdaide Jul 2022 - PresentCoeur D'Alene, Idaho, United States -
Talent & Happiness OfficerPipl Oct 2021 - Mar 2022Post Falls, Idaho, United States -
Human Resources Specialist, Global Talent ManagementAmazon Jun 2019 - Apr 2021Function as a coach and consultant to business leaders, managers, employees, and HR regarding Amazon talent management processes, including performance management and career development. Maintain strict confidentiality and high judgement while working as a neutral third party through the Pivot process. Identify, lead, and implement program initiatives to improve efficiency, customer obsession, and performance of Amazon’s talent management programs. Operate in an ambiguous and independent role where self-management and organization is key to success. Quickly earn trust while providing guidance and support both in person and virtually.Accomplishments:• Have carried, and continue to carry, team’s highest case volume since October 2019 with zero escalations.• Assisted with the launch of two major HR products through active feedback on design, testing, and function prior to launch, then providing training and coaching following launch. -
Manager Customer ServiceAmazon Web Services Dec 2016 - Jun 2019Contributed to culture, direction, and vision of AWS CS while managing an org consisting of 40 Technical Customer Support Associates (TCSA) and Team Managers. Monitored real-time service levels, staffing, and performance metrics to ensure qualitative and quantitative performance metrics were met. Built relationships with and supported direct reports through coaching sessions, team meetings, confidential performance management operations, and day-to-day people management responsibilities.Accomplishments:• Transitioned support of multifactor authentication (MFA) to a specialized team of thirteen TCSAs, tightening the security surrounding MFA removal, while maintaining a service level of 15 minutes.• Drove development of promotion pathway for TCSAs, increasing employee retention and site morale.• Developed and maintained an overtime initiative program that increased OT participation during peak by over 200%. -
Marketing ConsultantParityfactory Oct 2016 - Nov 2016Bothell, Wa -
Consultant - Social Media Management, Global Talent AcquisitionMicrosoft Feb 2016 - Oct 2016Redmond, WaWrite and curate social marketing content for Microsoft’s careers channels on Twitter and Facebook, and for Microsoft’s corporate channel on LinkedIn. Manage social communication and engagement for Global Talent Acquisition and Recruitment Marketing Communications teams. Draft the weekly Hot Jobs newsletter and corresponding marketing materials which are viewed and engaged with by an average of 500,000 potential candidates a week via Microsoft’s social feeds. Edit and author articles for the Microsoft JobsBlog. Plan and drive the social strategy for Microsoft and Microsoft sponsored career events. Attend events for live tweeting, photography, and event review.Accomplishments:• Created electronic promotional and marketing materials leading the Microsoft JobsBlog to its highest annual viewership for FY16, over one million views.• Increased views and engagements for the Hot Jobs newsletter from 10,000 to over 350,000 weekly. -
Project Manager & Coordinator, League OperationsMajor League Gaming 2012 - 2016Functioned as the voice of the company to professional gamers and organizations worldwide via email, Skype, social media, and face to face interaction. Assisted in the design, implementation, and operation of Professional North American eSports leagues spanning a range of game titles and genres. Planned and executed large eSports events featuring nearly 1,500 competitors, over 20,000 spectators, and over 4 million online viewers.Accomplishments:• Managed the Call of Duty Pro League for six seasons, including planning, designing rules, scheduling, messaging, and testing. The Call of Duty Pro League has generated millions of broadcast hours consumed and awarded over $300,000 in prize money.• Assisted in the creation of the MLG Pro Point system, a global ranking system for gamers, and still oversee its operation. This system has been adopted by other titles and organizations since its implementation and now includes a global Call of Duty user base of over 120,000 gamers. -
Event PromoterMajor League Gaming 2011 - 2012Bothell, WaMarketed Major League Gaming Pro Circuit events to Halo: Reach and Call of Duty: Black Ops players. Engaged players in conversation through Xbox Live and in-game chat to promote event attendance. Completed email marketing campaigns to competitors on Gamebattles.com and assisted in customer support.Accomplishments:• Promoted events to nearly 100,000 gamers through email and Xbox Live and increased event attendance by fifty percent. -
Project ManagerDeify Studios 2010 - 2011Supervised the creation and development of an iPhone game. Directed creative designer and programming firm. Managed overall project operations including scope of project, meetings, gameplay and level design, budget, and scheduling.Accomplishments:• Successfully positioned and screened programming firms. Negotiated final cost within organizational budget.• Created the game design document and improved the game’s mass market appeal.
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Vice President 5/09-3/11; Web Content Administrator 01/08-5/09Consupo Llc 2008 - 2011Oversaw and actively took part in all company functions, including web design, marketing, customer service, content creation, and staffing. Maintained constant communication with site users, commercial partners, and contracted firms. Wrote for, edited others’ submissions, and maintained company blog. Drafted humorous and informative biweekly eNewsletters to all website members.Accomplishments:• Conceptualized and redeveloped the website’s user interface and user experience.• Formulated and implemented a public relations and marketing plan which resulted in the rise of site traffic, improvement of brand recognition, and reduction of expenditures.• Designed the user investment system, both functionally and graphically, for the website.• Led the design and implementation of case resolution system, which became a prominent function of the website.• Successfully deployed booth spaces during the 2008 and 2009 Fremont fairs; positioned all materials, equipment, and manpower for booth operations, which promoted brand to more than 150K weekend fair goers.
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Manager, Shipping & Receiving DepartmentsSewell Direct 2005 - 2007Responsible for all incoming and outgoing shipments while managing warehouse teams. Conducted interviews and salary reviews. Detected and eliminated fraudulent orders and worked to better the fraud detection system. Constantly improved and optimized warehouse efficiency. Assisted in marketing functions such as product acquisition and web design. Handled all purchasing of warehouse equipment and supplies. Responsible for inventory tracking. Drafted and sent company-wide memos and meeting itineraries.Accomplishments:• Assisted in the strategic reorganization of the warehouse and picking system, increasing order accuracy and efficiency.
Jason Nye Skills
Jason Nye Education Details
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3.96 Gpa -
Business Administration And Management, General
Frequently Asked Questions about Jason Nye
What company does Jason Nye work for?
Jason Nye works for Cdaide
What is Jason Nye's role at the current company?
Jason Nye's current role is Non-Profit Leadership.
What is Jason Nye's email address?
Jason Nye's email address is ja****@****ipl.com
What is Jason Nye's direct phone number?
Jason Nye's direct phone number is +121237*****
What schools did Jason Nye attend?
Jason Nye attended University Of Washington, Brigham Young University.
What skills is Jason Nye known for?
Jason Nye has skills like Social Media Marketing, Leadership, Social Media, Management, Marketing, Email Marketing, Social Networking, Public Speaking, Customer Service, Blogging, Microsoft Office, Public Relations.
Who are Jason Nye's colleagues?
Jason Nye's colleagues are Shane M. Solorza, Mba.
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10 +131737XXXXX
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Jason Nye
Partner At Steelhead Global Advisors, Pacific Bays Capital, Cso At UpcxGreater Seattle Area3hotmail.com, avascent.com, lavle.com -
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