Nykiya S. Email & Phone Number

Canton, Massachusetts, United States

Remote

*Managed the product catalog setup process to website for 20+ brands*Partnered with Merchandising team & third party support, Iksula, to create and upload accurate product data and forecast style trends*Monitored and uploaded product data via Salesforce Commerce Cloud and ChannelAdvisor*Calculated and monitored product feeds and product inventory in ChannelAdvisor for Drop Ship and Warehouse stock*Generated weekly reports using ChannelAdvisor to view product inventory metrics to… Show more *Managed the product catalog setup process to website for 20+ brands*Partnered with Merchandising team & third party support, Iksula, to create and upload accurate product data and forecast style trends*Monitored and uploaded product data via Salesforce Commerce Cloud and ChannelAdvisor*Calculated and monitored product feeds and product inventory in ChannelAdvisor for Drop Ship and Warehouse stock*Generated weekly reports using ChannelAdvisor to view product inventory metrics to provide high level product style updates*Trained new team on process in under two weeks with successful impact to styles uploaded *Weekly and Daily reporting of team metrics using JIRA*Performed NetSuite uploads of any new product updates Show less

Remote

• Verified UPC integrity utilizing Salesforce, NetSuite, and proprietary internal company databases• Created various Excel documents to assist with pulling metrics data• Researched and applied brand specific SEO techniques to increase online exposure in searches• Managed project timelines and delivery of styles using JIRA• Organized marketing data for both warehouse and drop-ship inventory• Onboarding of new hires

Greater Boston

• Received and analyzed vendor communications for proper product images and real-time site QA fixes, to improve process• Collaborated cross-departmentally in preparation of QC asset files and product data• Created and edited marketing content using Excel for both warehouse and drop-ship inventory• Partnered with management to generate meeting agendas and recaps for the team• Updated organizational systems and subsystems to improve and streamline data collection• Motivated… Show more • Received and analyzed vendor communications for proper product images and real-time site QA fixes, to improve process• Collaborated cross-departmentally in preparation of QC asset files and product data• Created and edited marketing content using Excel for both warehouse and drop-ship inventory• Partnered with management to generate meeting agendas and recaps for the team• Updated organizational systems and subsystems to improve and streamline data collection• Motivated, mentored and trained employees to maximize team productivity• Used MS Excel to model data and forecast trends Show less

Greater Boston Area

• Responsible for the completion of the Product Catalog style set up process, including writing marketing descriptions and categorization of product• Tapped by management to help increase process efficiencies which led to 97% reduction in backlog; three months to three days• Fostered strong cross-functional relationships with merchandising and marketing to gain better product knowledge• Participated in tech projects to gain better process flow with legacy systems

Boston, Ma

• Acquired HIPPA training to maintain the handling of health-related invoices• Counted, verified and maintained influx and deposit of over 1000 check payments, both digital and physical in a timely and professional manner• Managed and responded to correspondence and inquiries from customers and vendors• Processed nightly check deposits and vendor payments while maintaining detailed records and receipts

Boston, Ma

• Organized vendor product data to initiate style set up for E-commerce platform• Researched product and marketing to build data and execution for new warehouse and drop-ship items • Managed the quality control for product information on the website prior to style load and once live• Led trainings and meetings with management to improve team efficiency and foster participation

Roxbury, Ma

• Supervised and supported infant to five-year-old childcare and education for approximately 20 children• Maintained front office support through phone management, open communication, and various documentation• Filed Payments and receipts within proprietary customer system• Created and managed employee central calendar and schedules of activities, events and field trips• Assisted lead teacher with snack time, arts and crafts and putting children down for naps• Sanitized toys… Show more • Supervised and supported infant to five-year-old childcare and education for approximately 20 children• Maintained front office support through phone management, open communication, and various documentation• Filed Payments and receipts within proprietary customer system• Created and managed employee central calendar and schedules of activities, events and field trips• Assisted lead teacher with snack time, arts and crafts and putting children down for naps• Sanitized toys and play equipment each day to maintain safety and cleanliness Show less

Boston, Ma

• Entered procedure codes and diagnosis codes into medical billing software• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing• Carried out front office duties utilizing data entry skills in framework of medical database• Reviewed medical records for completeness and filed records in alphabetic and numeric order• Compiled electronic patient records covering conditions, treatments, and diagnoses